7020 East Longlook Drive, Prescott Valley, AZ 86314
For more information about senior living options: (844) 490-3973
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The nurse provided amazing care to the patient's grandfather and stayed up all night to ensure his comfort. The individual care at New Horizons was outstanding. The living conditions and the staff were friendly. Martha the manager is amazing and goes above and beyond. The place is very clean and accommodating. They take good care of their residents and maintain a friendly atmosphere.
Owners don't care about the residents, they just want the money. Manager is just as bad. New Horizons is a very bad place for a loved one. The service is poor, the caregivers are tired of her job and the owners give an awful service, do not bring your loved ones there.Families sharing experiences at New Horizons tell a story of deeply personal moments, where the care and atmosphere in the hospice can feel like a sanctuary during a devastating time - and where, for others, concerns about management and everyday operations color those memories. In one account, a nurse stayed up all night with a beloved husband, offering comfort and meticulous attention so that the end-of-life era could be as peaceful as possible. The family emphasizes that the nurse was "an angel," keeping him comfortable through the night and through the final days, while also noting that they were free to stay as long as they needed and to invite as many visitors as they wished in those last days. The sense of unhurried, compassionate presence left a powerful impression on them.
Another family speaks to a consistent thread of what they valued in New Horizons: individualized, attentive care for multiple family members who spent their final days there. They describe a clear sense of trust in the staff, the integrity of the living conditions, and the friendliness of the team. The three relatives - father, beloved wife, and mother - each spent time under the care of New Horizons, and the family emphasizes how the environment supported both the residents and those who visited. They found the level of care and the atmosphere to be outstanding, noting that they could observe the care at any time and that the overall experience eased a difficult decision by making it possible to witness the care first-hand.
A third review centers on a long-term stay for a grandmother, painting a vivid portrait of a hard-working staff that handles a tough job with care. The writer highlights a clean facility and accommodating staff, with the grandfather visiting daily and offering his own compliments. The piece particularly elevates Martha, the manager, calling her amazing for going above and beyond and expressing total faith in her leadership. The reviewer feels fortunate to have their loved one at New Horizons as opposed to other places they explored, reinforcing the impression that capable leadership and dependable routine can make a major difference in end-of-life care.
Not every voice in the mix is positive, however. One short, stark review bluntly claims that "owners don't care about the residents, they just want the money," with the manager described as equally problematic. Such a perspective contrasts sharply with the stories of dedicated care and welcoming environments, underscoring that perceptions of intent and quality can diverge widely among families who are navigating hospice care. The tension between a caring staff and problematic administration is a dominant theme in this set of testimonies, reminding readers that experience can hinge on individual employees and managers as much as on the facility as a whole.
Elsewhere, another reviewer returns to a more favorable view, noting that the staff take good care of residents, keep the home clean, and maintain a friendly atmosphere. The writer shares a personal, poignant smile: "I loved having my grandpa in their home for his last few months of life. He was very comfortable." This sentiment highlights how a well-run environment, with diligent housekeeping and a warm culture, can translate into genuine comfort for someone in the final stages of life - a comforting reminder that routine, professional care and a humane, cheerful setting can make a meaningful difference for families.
The final sentiment offered is a stark contrast: a review that labels New Horizons a very bad place for a loved one, citing poor service, fatigued caregivers, and an overall negative impression of the owners and operations. This account emphasizes burnout and dissatisfaction, suggesting that the quality of care can deteriorate when staff morale is low and leadership appears unresponsive to concerns. It serves as a cautionary counterpoint to the other stories and reinforces the idea that care quality can vary significantly depending on how the facility is run day-to-day.
Taken together, these reviews paint a nuanced portrait of New Horizons. For some families, the hospice becomes a haven where compassionate staff, comfortable living conditions, and flexible visitation policies enable meaningful goodbyes and dignified final moments. The presence of dedicated individuals - like the nurse who stayed through the night and a manager who is praised for going above and beyond - conveys a strong message about the potential for extraordinary care. For others, questions about ownership, management priorities, and caregiver fatigue color their experiences with distrust and disappointment. The spectrum suggests that the experience at New Horizons is highly individual, shaped by the everyday realities of staff, leadership, and the particular circumstances of each resident and family.
10 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.New Horizons Adult Care Home 2 is an exceptional assisted living community located in Prescott Valley, AZ. We provide a comfortable and nurturing environment for seniors seeking personalized care and support. Our board and care home offers comprehensive services to meet the unique needs of each resident, including respite care for short-term stays.
Our residents enjoy a range of amenities designed to enhance their daily lives. Our welcoming dining room provides delicious meals prepared by our skilled culinary team. The entire facility is fully furnished, ensuring that our residents feel at home from the moment they move in. Our beautiful garden and outdoor spaces offer opportunities to relax and enjoy nature.
We understand the importance of maintaining a clean and tidy living environment, which is why we provide housekeeping services to all residents. Additionally, our move-in coordination service ensures a seamless transition into our community.
At New Horizons Adult Care Home 2, we prioritize the health and well-being of our residents. Our dedicated staff members provide assistance with daily activities such as bathing, dressing, and transfers. We work closely with healthcare providers to coordinate necessary medical treatments and monitoring. For individuals with diabetes or specific dietary restrictions, we offer specialized meal plans to ensure optimal nutrition.
Transportation services are available for medical appointments, allowing residents to easily access necessary healthcare providers. Additionally, we are conveniently located near cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals.
Engaging in meaningful activities is an integral part of our community. We offer scheduled daily activities that cater to various interests and abilities of our residents.
At New Horizons Adult Care Home 2 in Prescott Valley, AZ, we are committed to providing compassionate care in a warm and supportive environment. Join us today to experience a fulfilling lifestyle filled with comfort and security.
New Horizons Adult Care Home 2 is located at 7020 East Longlook Drive, Prescott Valley, AZ 86314 in Yavapai County, Arizona
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