South Mountain Post Acute

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  • Interior

    An indoor physical therapy treatment room equipped with exercise machines and therapy beds.

  • Outdoors

    A sign for South Mountain with a building and mountains in the background.

  • Decor

    A decorated room with orange and purple balloons forming an arch, and tables covered with matching tablecloths.

  • Building

    Aerial view of a building surrounded by a desert landscape with mountains in the background and a parking lot in front.

  • Architecture

    A building with an arched entrance under a partly cloudy sky.

  • Trees

    A desert landscape with a sign and parking lot on a cloudy day.

  • Dining

    A kitchen and dining area with light wood cabinetry, featuring a refrigerator, microwave, and seating for four at two tables.

  • Landscaping

    A sign for South Mountain real estate, supported by brick pillars, set in a desert landscape.

  • Kitchen

    A modern kitchen setup featuring an oven with a built-in stovetop, a microwave above the counter, and a sink.

  • Lighting

    A modern reception area with a curved front desk and illuminated lighting.

  • Entrance

    A hotel entrance with arched design and well-maintained landscaping.

  • Bathroom

    Hospital room with two beds separated by a curtain.

  • Lobby

    A spacious reception area with a curved desk and warm lighting.

  • Exercise Equipment

    A home gym setup with various fitness equipment organized on a wall.

South Mountain Post Acute

8008 South Jesse Owens Parkway, Phoenix, AZ 85042

For more information about senior living options: (844) 490-3973

2.7 from 9 reviews
5 stars
3
4 stars
1
3 stars
0
2 stars
0
1 stars
5

Assisted Living Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at South Mountain Post Acute were very friendly and helpful.
  • pro The therapists at the facility were top notch.
  • pro The facility was clean and did not have any unpleasant smells.
  • pro The food at the rehab center was good, with the option for alternative meals if needed.
  • pro The caregivers provided good care to patients, even when dealing with challenging individuals.
  • pro The facility had a barber shop available for use by residents.
  • pro The therapy provided at South Mountain helped in the recovery process for a knee replacement patient.
  • pro Some of the workers at the facility were very nice and provided good care to residents.
  • pro The rooms in the facility were clean and there was no smell of urine.
  • pro These statements are excerpted from various reviews and may not represent an accurate overall assessment of the facility.

Cons

  • pro Most of the staff was rude, insolent and demeaning.
  • pro The kitchen consistently messes up their food and doesn't always provide enough.
  • pro Laundry service lost their clothes and they had to wash them by hand.
  • pro The facility eroded its good first impression quickly.
  • pro Staff were accommodating but not necessarily friendly, with significant exceptions.
  • pro The patient never wants to be placed in such a facility again due to poor interactions.
  • pro The attitude of the staff left them feeling demoralized.
  • pro They were released without any positive message from staff, with one member expressing that all were glad to see them leave.
  • pro The facility smells like urine constantly.
  • pro Patients are constantly yelling for help without receiving it and nurses lack bedside manner.

Review

South Mountain Post Acute has received mixed reviews from patients and their families. While some have had positive experiences, others have faced numerous issues during their stay.

One common complaint is regarding the staff's behavior. Several reviewers mentioned that most of the staff members were rude, insolent, and demeaning. This created a negative atmosphere and made their stay horrible. However, there were also positive comments about friendly and helpful staff members who made a difference by showing genuine care and concern towards patients.

Another major concern raised by multiple individuals was related to the kitchen and food services. Many complained about consistent mistakes in meal preparation, resulting in insufficient portions or missing items. One person even stated that they often had to double-check the menu to ensure they received all the promised items. There were also instances where clothes sent for washing were lost, forcing patients to wash their own clothes by hand. These experiences left a negative impression on the reviewers.

Despite these issues, some reviews highlighted that the facility itself appeared clean and well-maintained. The management seemed to prioritize providing a good "first impression" to patients, families, and visitors. However, this positive initial impression did not always translate into ongoing satisfactory experiences for patients during their stay.

There were also mentions of conflicting interactions with the staff. While some reviewers found them generally personable and accommodating, others felt that they lacked friendliness or failed to meet their expectations regarding customer service in a skilled nursing facility. Many expressed dissatisfaction with the limited interaction between staff members and patients beyond addressing immediate needs.

One reviewer specifically mentioned feeling demoralized after being repeatedly told that all facilities shared similar staffing levels and care philosophies. They accepted this status quo and eagerly awaited release from the facility without receiving any warm farewells or well-wishes from staff members upon leaving.

On a more positive note, one reviewer praised South Mountain Post Acute for its friendliness towards residents and its handling of COVID-19 restrictions. They appreciated the separate styrofoam containers for meals, ensuring safety and adhering to their loved one's dietary guidelines.

Another person had a favorable experience during their rehabilitation stay. They mentioned the absence of foul odors and the facility's apparent recent updates. The therapy provided was highly regarded, and the food, while not exceptional, was good enough for their satisfaction. This positive experience led them to recommend South Mountain Post Acute as a reputable rehab center.

However, there were also negative experiences shared by reviewers. One individual expressed disappointment with the premature release of their grandmother, who was still in a vulnerable state. They felt deceived by false claims on paperwork stating her improved health when she required continued care. This situation has left them with the burden of caring for their grandmother without professional assistance.

Lastly, some individuals criticized South Mountain Post Acute for its unpleasant environment. Complaints included constant urine smells and patients frequently yelling for help without receiving timely responses. Additionally, some nurses were said to lack bedside manner towards residents. These concerns strongly discouraged assigning loved ones to this facility if other options were available.

In summary, South Mountain Post Acute received mixed reviews with both positive and negative experiences shared by patients and families. While there were mentions of friendly staff members who showed genuine care towards patients, many complaints focused on rude behavior as well as issues with food services and laundry facilities. The cleanliness of the facility was acknowledged positively in some reviews, but overall dissatisfaction arose due to limited staff interactions beyond basic needs being met. These mixed reviews highlight both positive aspects and areas that require improvement within South Mountain Post Acute.

Features

Housing

  • 124 resident community capacity 124 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Phoenix Sky Harbor International (5 miles away) Phoenix Sky Harbor International (5 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

South Mountain Post Acute in Phoenix, AZ is an exceptional assisted living community that provides top-notch care services and a wide range of amenities to ensure the well-being and comfort of its residents. This skilled nursing facility offers a beautiful and inviting environment where seniors can enjoy a fulfilling and enriching lifestyle.

Residents at South Mountain Post Acute have access to a plethora of amenities designed to enhance their daily lives. They can pamper themselves at the on-site beauty salon, enjoy their favorite TV shows with cable or satellite TV, and benefit from the convenience of community operated transportation for their outings. The computer center allows residents to stay connected with loved ones, while the fully furnished accommodations provide them with a cozy and comfortable home.

For those seeking relaxation and recreation, this community has various options available. Residents can spend time in the gaming room or garden, get fit at the fitness room, or enjoy some fresh air in the outdoor spaces. The small library is perfect for book lovers, while the wellness center promotes overall health and well-being. Wi-Fi/high-speed internet is also available for those who wish to stay connected online.

The care services provided at South Mountain Post Acute are comprehensive and personalized. With 24-hour call system and supervision, residents have peace of mind knowing that assistance is readily available whenever needed. Trained staff members offer support with activities of daily living such as bathing, dressing, and transfers. The coordination with health care providers ensures that residents' medical needs are met smoothly.

Nutrition is given utmost importance at South Mountain Post Acute. Special dietary restrictions are accommodated to meet individual needs, while meal preparation and service ensure delicious and nutritious dining experiences. Medication management ensures that medications are taken correctly as prescribed.

To enrich the residents' lives further, this community offers various activities on a daily basis. Concierge services cater to personal preferences, while fitness programs promote physical well-being. Planned day trips provide opportunities for exploration and socialization, and resident-run activities encourage an active and engaged lifestyle. Scheduled daily activities keep residents entertained and thriving.

South Mountain Post Acute is conveniently located near parks, pharmacies, physicians, restaurants, transportation options, and places of worship. This ensures that residents have easy access to essential services and amenities outside of the community.

Overall, South Mountain Post Acute in Phoenix, AZ offers a warm and inviting environment where seniors receive quality care services and enjoy a fulfilling lifestyle. With its exceptional amenities, personalized care, and engaging activities, it is the perfect place for seniors to thrive and call home.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.3 miles)
  • CVS Pharmacy (1.3 miles)
  • CVS Pharmacy (1.8 miles)
  • Walgreens (2.2 miles)
  • Walgreens (2.3 miles)
  • Walgreens (3.9 miles)
  • Walgreens (4.4 miles)

Physicians

  • Cigna South Mountain (0.5 miles)
  • Banner Family Medicine Center (6.2 miles)
  • Momdoc-Women for Women (6.7 miles)
  • East Valley Family Medical (6.7 miles)
  • TLC Pediatrics (6.8 miles)
  • English Dermatology Ahwatukee (6.9 miles)
  • SimonMed Imaging - Phoenix (7.2 miles)

Parks

  • South Mountain Park (1.5 miles)
  • Blue Sky Airport Parking (6.1 miles)
  • Margaret T. Hance Park (6.1 miles)
  • Encanto Park (6.9 miles)

Restaurants

  • McDonald's (1.8 miles)
  • Gallagher's (3.3 miles)
  • Crown Public House (5 miles)
  • Blanco Block 23 (5.1 miles)
  • Thai Basil Signature (5.2 miles)
  • Harumi Sushi (5.2 miles)
  • McDonald's (5.4 miles)

Transportation

  • Hertz Rent A Car (4.1 miles)
  • Delta SkyClub (5.4 miles)
  • Phoenix Sky Harbor International Airport (PHX) (5.4 miles)
  • Terminal 3 (5.5 miles)
  • Airport Rent-A-Car (5.6 miles)
  • Terminal 4, Concourse D (5.8 miles)
  • Concourse A (5.8 miles)

Places of Worship

  • Primera Iglesia United Methodist Church (4.6 miles)
  • Esperanza Lutheran Church (5.1 miles)
  • Roosevelt Community Church (5.8 miles)
  • Church of Jesus Christ of Latter Day Saints (6 miles)

Cafes

  • Starbucks (5.2 miles)
  • Spoonz Cafe (5.2 miles)
  • Songbird Coffee & Tea House (5.8 miles)
  • Futuro (5.8 miles)
  • Lola Coffee (5.9 miles)
  • Starbucks (5.9 miles)
  • Fair Trade Cafe (5.9 miles)

Theaters

  • AMC Arizona Center 24 (5.5 miles)
  • Arizona Mills 18 w/ IMAX (6 miles)

Hospitals

  • Arizona State Hospital (6 miles)
  • Banner – University Medical Center Phoenix (6.3 miles)
  • Maricopa Medical Center (6.3 miles)
  • St Joseph's Hospital & Med Center: Deguzman Brian J MD (7.5 miles)
  • St Josephs Neurological ICU (7.6 miles)

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