1402 East South Mountain Avenue, Mesa, AZ 85042
For more information about senior living options: (844) 490-3973
It is the best facility of its type in the state. The staff are attentive, kind, and patient with residents. The care is skilled, professional, and compassionate. Staff have built positive relationships with residents, evident in their smiles and engagement. Families feel relieved knowing their loved ones are in safe, reliable, and attentive hands. The facility feels like family to patients and their families.
It needs to be totally shut down. There were despicable traumas and abuses that happened at this facility. It is a thankless and stressful job.Hacienda Nursing Facility in Mesa is best suited for families caring for residents with substantial medical or developmental needs who require around-the-clock nursing and a caregiving team that can build lasting relationships with both residents and families. The clearest value proposition is found in the day-to-day reality described by families: staff who are attentive, patient, and genuinely connected to residents, with proactive communication when concerns arise. For nonverbal or highly dependent residents, and for those with complex care needs, the facility's consistency in staffing and in-family updates becomes a decisive factor in choosing care away from home.
Those weighing alternatives should recognize that this community is not the obvious choice for families with intense safety anxieties or rigorous governance expectations. A subset of reviewers signals serious concerns about safety, oversight, and accountability, including references to past incidents and a call for transparent, society-facing accountability. If a family requires a spotless safety record, unblemished governance, and immediate, public-facing responses to allegations, other facilities with a more conservative risk profile may be a better fit. In short, high scrutiny of administration and culture should drive the decision for these families.
On the positive side, the standout pro is consistently strong bedside care paired with clear, regular family communication. Several accounts describe staff who treat residents with dignity, respect, and personal attention, preserving a sense of emotional well-being even when medical needs are high. Families report that caregivers respond to bedsores and health concerns quickly, and that the team goes the extra mile to keep relatives informed about changes in condition. In particular, stories from families of long-term residents emphasize reliable caregiving that feels more like a supportive relationship than mere task completion, with staff who know residents well enough to interpret small cues in behavior and mood.
Yet the most troubling dimension revealed by the reviews centers on safety and governance concerns. A troubling past allegation about abuse by a male nurse - and the subsequent discussions about how the facility has addressed or communicated about such incidents - casts a long shadow. Some reviewers insist the facility should be subject to heightened scrutiny and external accountability, arguing that public confidence hinges on transparent disclosures, tangible reforms, and demonstrable improvement since any traumatic event. This reality is not easily dismissed, and it challenges the sense of security that many families seek when entrusting a loved one to long-term care.
The core pros and the cons do not simply cancel each other out; they shape a nuanced risk-benefit calculus. The proven strength of compassionate, continuous care, and the reliable family updates, can offset a great deal of day-to-day strain for residents who require intense supervision and frequent clinical oversight. When staff develop meaningful relationships with residents, families experience tangible peace of mind about daily quality of life and responsiveness. However, when questions about safety, staff conduct, and governance persist, those advantages may be undermined by lingering doubts about the facility's overall integrity and safety culture. The balance tilts toward confidence only if management can demonstrate concrete improvements, transparency, and accountability.
For families ready to act, the decision comes down to risk tolerance and information precision. If the priority is sustained, loving care with attentive communication for residents who need constant nursing support, Hacienda offers a compelling, lived reality: a community where staff appear dependable, empathetic, and connected to families. Those who cannot tolerate unresolved safety questions or who require an unassailable track record should investigate alternatives or demand a detailed, current transparency package from leadership. The recommended path is a thorough on-site visit paired with targeted questions: what steps have been taken to address past incidents, what monitoring mechanisms exist now, what are staffing ratios and turnover, and how is family input incorporated into care planning? Ask to meet front-line caregivers and leadership, review the latest state inspection reports, and seek current families' candid experiences. In the end, Hacienda can be a strong fit for the right family - one that prioritizes intimate, consistent care and is prepared to push for continued safety and governance improvements.
74 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hacienda Nursing Facility in Mesa, AZ provides a comprehensive range of care services for seniors in need of skilled nursing assistance. The facility offers various amenities to enhance the residents' quality of life, including a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, fully furnished living spaces, a gaming room, a garden, housekeeping services, a kitchenette, move-in coordination assistance, outdoor space for relaxation and recreation purposes, private bathrooms for added convenience and privacy, restaurant-style dining experience with specialized dietary options available upon request, access to a small library for recreational reading and research purposes, telephone communication facilities within the premises, wellness centers to promote health and well-being among the residents, as well as Wi-Fi and high-speed internet connectivity.
Additionally, Hacienda Nursing Facility offers round-the-clock supervision to ensure the safety and security of all residents. Trained staff members are available to provide assistance with activities of daily living such as bathing and dressing. The facility also provides assistance with transfers for individuals who may require mobility support. Residents with specific dietary needs are accommodated with diabetes diet plans and special dietary restrictions are catered for. Meal preparation services are provided along with medication management by trained professionals.
The community promotes an active lifestyle through various activities and programs. Concierge services are available to assist residents in planning outings or accessing additional resources. Fitness programs encourage physical activity while planned day trips offer opportunities for exploration outside the facility. Resident-run activities foster social engagement among peers while scheduled daily activities ensure there is always something happening within the community.
For added convenience and accessibility to essential services and amenities in the area surrounding Hacienda Nursing Facility, there are several parks nearby where residents can enjoy nature's beauty. Multiple pharmacies provide easy access to medications while physicians are readily available for medical checkups and consultations. Several restaurants offer dining options beyond what is provided within the facility itself. Transportation services are also conveniently located nearby for residents' commuting needs. Additionally, places of worship ensure that residents can practice their religious beliefs and attend services within close proximity to the community.
Overall, Hacienda Nursing Facility in Mesa, AZ offers a comfortable and supportive environment for seniors in need of skilled nursing care, with an array of amenities and care services designed to enhance their overall well-being and quality of life.
Hacienda Nursing Facility is located at 1402 East South Mountain Avenue, Mesa, AZ 85042 in Maricopa County, Arizona
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