Ridgecrest Healthcare in Winslow, AZ

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  • Interior

    A modern reception area featuring a welcoming design with a front desk and seating.

  • Decor

    A spacious dining area featuring elegantly arranged tables and chairs, complemented by decorative plants and warm wooden flooring.

  • Building

    A building with a large sign in front, surrounded by trees and landscaping.

  • Architecture

    A modern commercial building featuring a welcoming entrance and well-maintained landscaping under a partly cloudy sky.

  • Bedroom

    A cozy hospital room equipped with a patient bed, decorative accents, and essential amenities.

  • Dining

    A bright and inviting living space designed for comfort and relaxation.

  • Landscaping

    The Ridgecrest Healthcare facility sign displayed prominently, surrounded by landscaped areas.

  • Kitchen

    A spacious, well-lit room featuring a kitchen area and a hospital bed, designed for comfort and care.

  • Outdoor

    A tranquil outdoor patio with shaded seating, perfect for relaxation under the sun.

Ridgecrest Healthcare in Winslow, AZ

16640 North 38th Street, Winslow, AZ 85032

For more information about senior living options: (844) 490-3973

3.4 from 8 reviews
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Assisted Living Skilled Nursing Facility

Overall Review of Ridgecrest Healthcare

Pros

  • pro Ridgecrest is a great place to recover from illness or injury.
  • pro The staff are cordial, friendly, and professional, and attentive to residents' needs.
  • pro They have taken excellent care of residents and provided effective physical therapy to help them go home.
  • pro The facility is new, clean, on one floor, and well maintained.
  • pro The memory care unit has its own dining room and a secure outdoor patio.
  • pro There is a large outdoor patio and garden where residents can congregate.
  • pro Private rooms with patios are spacious and clean.
  • pro Caregivers are attentive, and there is a good resident-to-staff ratio.

Cons

  • pro The staff were overworked with too many residents to handle, leading to inadequate attention to residents.
  • pro There was a clear lack of caring, causing the reviewer to pull their family member out.
  • pro The patient with dementia was not placed in the dementia unit and was not supervised, resulting in two unsupervised falls and an ICU stay.
  • pro The facility was understaffed; never more than two nurses on the wing, and the nurses' station was never staffed.
  • pro The nurses were overworked, always in a hurry and visibly stressed.
  • pro The patient's tray table was often out of reach, meals were untouched and cold, and meals were spaced too far apart, causing insulin shocks; water was rarely available.
  • pro There was a significant delay in addressing a suspected infection, leading to MRSA and multiple surgeries.
  • pro Belongings were placed in a plastic bag with trash, which felt insulting.

Review

Ridgecrest Healthcare in Winslow is best suited for seniors who need focused short-term rehabilitation and recovery support in a compact, one-floor setting. The facility's design - private rooms with outdoor patios, a dementia-appropriate unit, and a clearly organized rehab program - creates an environment where therapy teams can push a resident toward independence and discharge. For families seeking a concrete plan to regain function after surgery or illness, and who appreciate a contained campus with accessible amenities and routine activities, Ridgecrest can deliver solid progress. This is not the right fit for those demanding flawless, continuous 24/7 supervision or long-term care where very high-touch, around-the-clock attention is non-negotiable.

Those who should consider alternatives are families facing high-stakes supervision needs or complex medical risk. A loved one with a history of numerous, high-fall incidents or one who requires constant surveillance should be steered toward a setting with stronger staffing stability and tighter safety protocols. Similarly, memory care residents with challenging behaviors or significant wound, infection, or diabetic management needs may encounter gaps if staff are consistently stretched. Infections and urgent post-op concerns reported in some cases underscore the importance of a facility with proven, immediate responsiveness and a robust nursing presence.

The strongest positives center on recovery-centric care and a welcoming physical footprint. Ridgecrest has a modern, clean, and navigable environment, with a smaller campus feel that keeps care more personal and less overwhelming. The dementia unit, separate memory care dining, and the option of private rooms with their own patios contribute to dignity and comfort for residents who benefit from a calmer, contained setting. An active calendar - group exercise, music, occasional massages, and onsite services - helps residents stay engaged and emotionally buoyed during recovery. For families who value a clear rehabilitation pathway and meaningful daily activities, these features matter.

Yet the downsides are material and frequently reinforced by multiple families. Understaffing surfaces in several ways: too few nurses for an entire wing, hurried caregivers, and limited visible supervision. This translates to lapses in basic attention - meals cold or left untouched, hydration gaps, and delays in routine care - concerns that become acute for diabetics or residents requiring assistance with daily tasks. The most troubling accounts describe unsafe situations, from unsupervised episodes leading to falls to severe infections that were not addressed promptly, culminating in serious medical consequences. The appearance of care gaps around wound management and even the handling of a resident's personal belongings compounds the risk of residents feeling neglected or disrespected.

In weighing the pros and cons, the rehab-focused strength and the comfortable, accessible environment can offset some risk for families prioritizing short-term recovery and a less intimidating setting. When staffing is adequately available, the care team can deliver meaningful progress, and residents can benefit from the facility's structured routines and engaging activities. However, the main cons - systemic under-staffing, inconsistent supervision, and the potential for slow response to medical concerns - can erode the advantages quickly, especially for long-term planning or for residents with complex medical or behavioral needs. Prospective families should not assume "improvement over time" will erase systematic care gaps; the residual risk remains a decisive factor.

Actionable next steps are essential. Schedule a visit during multiple shifts to observe nurse-to-patient ratios and responsiveness, and specifically request to speak with the nursing leadership about how staffing is allocated during peak times. Ask to review the dementia care protocol, incident history, wound care response times, and the process for escalating urgent concerns. Tour both the rehab area and memory care unit, and probe how meals, hydration, and medication management are handled in real time. Finally, compare Ridgecrest with other options that offer proven staffing stability, stronger infection control records, and a track record of consistent, attentive care for residents with both rehabilitation and long-term needs.

Features

Housing

  • 200 resident community capacity 200 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Phoenix Sky Harbor International (14 miles away) Phoenix Sky Harbor International (14 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Ridgecrest Healthcare in Winslow, AZ is a premier assisted living community that specializes in skilled nursing care. Our facility offers a wide range of amenities to ensure the comfort and well-being of our residents.

For those looking for some pampering, we have an on-site beauty salon where residents can indulge in various salon services. We also provide cable or satellite TV in each room for entertainment purposes. Community-operated transportation is available to make it convenient for residents to run errands or attend appointments.

Our computer center allows residents to stay connected with their loved ones and explore the digital world. A spacious dining room offers restaurant-style dining experiences where residents can enjoy delicious meals prepared and served by our experienced staff. Those who prefer to cook their own meals can take advantage of the kitchenette provided in each room.

To cater to residents' recreational needs, we have a fitness room for physical activities and a gaming room for leisurely pursuits. For nature enthusiasts, we offer a beautiful garden as well as outdoor spaces where residents can relax and enjoy fresh air. Our small library is perfect for bookworms who wish to read during their free time.

At Ridgecrest Healthcare, we understand the importance of housekeeping services to maintain cleanliness and tidiness. Move-in coordination services are also available to make the transition into our community seamless.

Our private bathrooms ensure privacy and convenience for our residents. Additionally, we provide telephone services so residents can connect with friends and family whenever they desire. A fully-equipped wellness center is available on-site for any health-related needs, along with Wi-Fi/high-speed internet access throughout the community.

In terms of care services, our highly trained staff provides 24-hour supervision and assistance with daily living activities such as bathing, dressing, and transfers. We accommodate special dietary restrictions including diabetes diets and other dietary requirements. Medication management is also included to ensure that residents receive their medications promptly and accurately.

Transportation arrangement services are provided to assist residents in reaching medical appointments and other destinations. Our dedicated concierge services ensure that residents' needs are met promptly and efficiently. Planned day trips and scheduled daily activities are organized to keep residents engaged and entertained.

Furthermore, Ridgecrest Healthcare is conveniently surrounded by various amenities. There are six cafes, five parks, 16 pharmacies, 10 physicians, 30 restaurants, three places of worship, two theaters, and one hospital nearby.

At Ridgecrest Healthcare, we pride ourselves on providing exceptional care and a vibrant community for our residents. We strive to create a comfortable and enjoyable living experience while prioritizing their health and well-being.

Nearby Places of Interest

Physicians

  • 2nd Chance Treatment Center (0.2 miles)
  • NOAH Palomino Health Center (1.7 miles)
  • HonorHealth Medical Group - Primary and Immediate Care - Saguaro (1.7 miles)
  • Care MD (2.4 miles)
  • Phoenix Campus Mayo Specialty Building (3 miles)
  • Camelback Women's Health (3.8 miles)
  • Elite Plastic Surgery (3.9 miles)

Cafes

  • Dutch Bros Coffee (1 miles)
  • Starbucks (3.1 miles)
  • Panera Bread (3.8 miles)
  • Starbucks (3.8 miles)
  • Press Coffee - The Roastery (4 miles)
  • Starbucks (4.4 miles)
  • Dutch Bros Coffee (5.1 miles)

Pharmacies

  • CVS Pharmacy (1.4 miles)
  • Walgreens (1.6 miles)
  • Walgreens (1.7 miles)
  • Walgreens (2 miles)
  • Safety Drugs (2.8 miles)
  • Fry's Pharmacy (3 miles)
  • Walgreens (3 miles)

Restaurants

  • McDonald's (1.5 miles)
  • Taco Bell (1.5 miles)
  • McDonald's (1.6 miles)
  • Breakfast Kitchen Bar (2.9 miles)
  • Thirsty Lion Gastropub & Grill (2.9 miles)
  • In-N-Out Burger (3 miles)
  • CB Live (3.1 miles)

Places of Worship

  • New Vision Center for Spiritual Living (1.6 miles)
  • St Bernadette Catholic Church (2.9 miles)
  • Impact Church (4.6 miles)

Parks

  • Desert Horizon Park (2.3 miles)
  • Sun Devil Ridge Park (2.5 miles)
  • Aviano Park (3.3 miles)
  • Kierland Park (4.1 miles)
  • Moon Valley Park (4.6 miles)
  • Phoenix Mountain Preserve (5.7 miles)
  • Thompson Peak Park (5.7 miles)

Hospitals

  • Mayo Clinic (3 miles)

Theaters

  • AMC DINE-IN Desert Ridge 18 (3.1 miles)
  • Harkins Theatres Scottsdale (4.2 miles)

Transportation

  • Scottsdale Municipal Airport (SDL) (5 miles)
  • Enterprise Rent-A-Car (5.4 miles)

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