Phoenix Mountain in Phoenix, AZ

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  • Interior

    A spacious dining area with neatly arranged tables and white tablecloths.

  • Outdoors

    A garden with a metal sunflower sculpture surrounded by yellow flowers.

  • Decor

    A cozy living room with a fireplace, sofas, and wood flooring.

  • Building

    Exterior view of a restaurant with stone facade and signage on a sunny day.

  • Architecture

    A stone fountain in front of a building labeled Desert Mountain, with an entrance visible in the background.

  • Trees

    Aerial view of a suburban area with a parking lot and buildings surrounded by trees, set against a backdrop of mountains and clear blue sky.

  • Dining

    An empty dining area with neatly arranged tables and chairs on a wooden floor.

  • Landscaping

    A sunny outdoor patio featuring a modern pergola and metal seating area.

  • Garden

    A sunny garden path lined with trees and flowering plants.

  • Entrance

    A sunny day at a hospital entrance with palm trees and an American flag.

  • Fireplace

    A modern lobby with comfortable seating and a fireplace, featuring ample natural light from large windows.

  • Patio

    A sunny courtyard featuring a patio with a red umbrella, table, and chairs surrounded by desert plants.

  • Exterior

    A view of the Phoenix Mountain Post Office building with its sign prominently displayed.

  • Bookshelves

    A cozy library corner with bookshelves, a round table, and chairs.

Phoenix Mountain in Phoenix, AZ

Phoenix Mountain is an assisted living community in Phoenix, AZ.

Information last verified:

13232 North Tatum Boulevard, Phoenix, AZ 85032

For more information about senior living options: (866) 208-4318

3.7 from 113 reviews
5 stars
72
4 stars
2
3 stars
6
2 stars
0
1 stars
33

Overall Review of Phoenix Mountain

common 38 reviews mention this

Caring, responsive staff stand out

Residents and families frequently describe staff as attentive and compassionate.

A large number of reviews describe the staff as genuinely caring and responsive to residents’ needs, often mentioning frequent attention, clear communication, and support during difficult transitions such as post-surgery or after hospital discharge. Multiple reviews also highlight specific roles—nurses, CNAs, therapy staff, and case management—as part of a team that shows up consistently. At the same time, several negative reviews describe the opposite experience, including delayed help and not being able to reach staff by phone.

differentiator 20 reviews mention this

Rehabilitation therapy feels hands-on

The rehabilitation therapy experience is a consistent reason people recommend the community.

Many reviews focus on therapy quality, describing therapists as patient, encouraging, and invested in residents’ progress. Several families mention therapy teams setting goals and tailoring sessions, with residents feeling they could “get back on track” during rehab. The community also lists nursing and therapy support services, which aligns with the way reviews repeatedly return to progress during skilled nursing and rehabilitation stays.

common 10 reviews mention this

Clean and well-kept facility

Residents frequently mention that the building is clean and organized.

Several reviews praise cleanliness and day-to-day organization, including comments about spotless rooms and an environment that feels comfortable. A few negative reviews also contrast this by criticizing conditions like pests, odor, and room maintenance, including references to rooms and bathrooms. Overall, cleanliness shows up as a recurring theme, with residents divided on how consistently it’s maintained.

common 4 reviews mention this

Activities add structure and variety

Residents describe a steady schedule of activities during their stay.

A smaller set of reviews still points to activities and day programming as a positive part of the stay, including mentions of community-run events and resident engagement. These comments fit the community’s listed focus on scheduled daily activities and fitness and day trips. Other reviews don’t emphasize activities, but the positive mentions suggest residents had more than just therapy to fill the day.

caveat 15 reviews mention this

Staffing and call access concerns

Several families raise concerns about staffing levels and delayed response times.

Negative reviews frequently describe residents waiting too long for basic help, including unanswered call lights and difficulty reaching staff by phone. Some comments also tie staffing problems to delayed care needs, including bathing and comfort requests, and to communication breakdowns with families. While many other reviews are highly positive about staff attentiveness, these criticisms are consistent enough to be a clear caveat for prospective residents and families.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 130 resident community capacity 130 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Phoenix Sky Harbor International (12 miles away) Phoenix Sky Harbor International (12 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Care MD (0.4 miles)
  • Camelback Women's Health (1.3 miles)
  • Elite Plastic Surgery (1.4 miles)
  • Wyse, Mark Family Practice Specialists Limited (1.6 miles)
  • Aoc (1.6 miles)
  • 2nd Chance Treatment Center (2.4 miles)
  • HonorHealth Medical Group - Primary and Immediate Care - Saguaro (3.3 miles)

Restaurants

  • In-N-Out Burger (0.5 miles)
  • Elevate Wine and Cheese Bar (1.7 miles)
  • Taco Bell (2.4 miles)
  • McDonald's (2.4 miles)
  • Mastro's Ocean Club (3.1 miles)
  • The Cheesecake Factory (3.4 miles)
  • Birdcall (3.6 miles)

Pharmacies

  • CVS Pharmacy (0.5 miles)
  • Walgreens (1.4 miles)
  • Fry's Pharmacy (1.7 miles)
  • Walgreens (2.5 miles)
  • Walgreens (2.6 miles)
  • Walgreens (3.3 miles)
  • Walgreens (3.4 miles)

Parks

  • Desert Horizon Park (2 miles)
  • Kierland Park (3.5 miles)
  • Sun Devil Ridge Park (4.9 miles)
  • Phoenix Mountain Preserve (5 miles)
  • Aviano Park (5.7 miles)

Cafes

  • Press Coffee - The Roastery (2.5 miles)
  • Dutch Bros Coffee (3.2 miles)
  • Starbucks (3.3 miles)
  • Butters Pancakes & Cafe (4.9 miles)
  • Starbucks (5 miles)
  • Dutch Bros Coffee (5 miles)
  • Panera Bread (5.1 miles)

Places of Worship

  • St Bernadette Catholic Church (2.6 miles)
  • New Vision Center for Spiritual Living (3.1 miles)
  • Impact Church (3.1 miles)
  • Christ Church of the Ascension (5.3 miles)

Transportation

  • Scottsdale Municipal Airport (SDL) (3.8 miles)
  • Enterprise Rent-A-Car (4.5 miles)

Hospitals

  • Mayo Clinic (3.9 miles)

Theaters

  • Harkins Theatres Scottsdale (4.5 miles)
  • AMC DINE-IN Desert Ridge 18 (4.8 miles)

Frequently Asked Questions

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