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3.9 from 113 reviews
5 stars
78
4 stars
4
3 stars
2
2 stars
2
1 stars
27
Overall Review of Energy Care
common42 reviews mention this
Staff responsiveness is a theme
Residents consistently describe the staff as friendly, helpful, and fast.
Across many reviews, people praise the staff for being polite, patient, and able to handle questions quickly. Several comment on efficiency when there’s a line or when they’re dropping off multiple items, and others mention staff being detail-oriented and organized. A few reviews also note knowledgeable help for specific tasks like printing or notary work.
common6 reviews mention this
Convenient access supports quick visits
Reviewers frequently mention how easy it is to find and access the location.
Some reviewers point to convenience—easy to locate, straightforward parking/access, and quick drop-offs. A few also mention they choose this location specifically because they can get in and out efficiently. This matches the idea that the visit is designed around handling common shipping and return errands with minimal hassle.
caveat4 reviews mention this
Pricing complaints come up often
Some reviewers feel pricing is higher or explained poorly.
Several reviews raise concerns about cost, including being charged more than expected and feeling “nickel-and-dimed” for printing or packaging-related items. Others mention shipping or printing costs as a downside, even while acknowledging the location may still be easy to use for drop-offs. A small number of comments counterbalance this by saying prices are not a rip-off compared with other options.
caveat14 reviews mention this
Rudeness, delays, and lost items
A recurring set of reviews describes poor service outcomes.
Alongside positive experiences, multiple reviews describe rude or unprofessional interactions during drop-offs and pickups. Others report problems with returns or packages—such as missing tracking updates, delayed deliveries, and packages marked as sent when they couldn’t be found. A few also complain about store hours or signage being misleading, which added friction when they arrived expecting access.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Transportation
Phoenix Sky Harbor International (12 miles away)
Nearby Places of Interest
This part of Phoenix, Arizona, offers a convenient and diverse range of amenities for seniors looking to live in the area. With multiple physicians' offices nearby, including specialists in women's health and plastic surgery, seniors can easily access medical care. There are also several pharmacies within a few miles for easy prescription refills. The area boasts a variety of dining options, from fast food to upscale restaurants like Mastro's Ocean Club. Parks such as Desert Horizon Park provide opportunities for outdoor recreation and relaxation. Places of worship and cafes offer additional community engagement opportunities. For those who enjoy entertainment, theaters like Harkins Theatres Scottsdale are just a short drive away. Overall, this area provides a well-rounded living environment with accessibility to essential services for seniors.
Physicians
Care MD (0.1 miles)
Camelback Women's Health (1.8 miles)
Elite Plastic Surgery (1.9 miles)
Wyse, Mark Family Practice Specialists Limited (2.1 miles)
Aoc (2.1 miles)
2nd Chance Treatment Center (2.1 miles)
HonorHealth Medical Group - Primary and Immediate Care - Saguaro (2.8 miles)
Pharmacies
Walgreens (1 miles)
CVS Pharmacy (1 miles)
Walgreens (2.1 miles)
Fry's Pharmacy (2.2 miles)
Walgreens (3 miles)
Walgreens (3.3 miles)
CVS Pharmacy (3.3 miles)
Restaurants
In-N-Out Burger (1 miles)
Taco Bell (1.9 miles)
McDonald's (1.9 miles)
Elevate Wine and Cheese Bar (2.2 miles)
Mastro's Ocean Club (2.7 miles)
The Cheesecake Factory (3 miles)
Cold Beers & Cheeseburgers (3.5 miles)
Parks
Desert Horizon Park (1.5 miles)
Kierland Park (3.1 miles)
Sun Devil Ridge Park (4.5 miles)
Aviano Park (5.3 miles)
Phoenix Mountain Preserve (5.4 miles)
Thompson Peak Park (5.5 miles)
Places of Worship
St Bernadette Catholic Church (2.1 miles)
New Vision Center for Spiritual Living (2.6 miles)
The VA Aid and Attendance program offers financial assistance to veterans needing help with daily activities due to health issues, available through a pension for low-income wartime veterans or an allowance for 100% disabled individuals. Eligibility depends on medical documentation of care needs and navigating guidelines about income and service history, with funds being usable for various healthcare-related expenses.
Linda's caregiving journey for her elderly mother, Joan, is marked by deep love and challenges as she navigates health changes, emotional support, and practical arrangements while learning to prioritize self-care and utilize community resources. Their evolving relationship highlights resilience and the universal themes of empathy and preparedness in caregiver experiences.
Energy Care photos
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Phoenix Sky Harbor International (12 miles away)
Competitive, affordable pricing below county and state averages.
In-Depth Look at the VA Aid and Attendance Program
Nurturing Our Loved Ones: A Daughter's Journey in Caring for Her Mother
Nurturing Our Elders: Linda's Journey of Supporting Her Mother