Pendergast House Assisted Living Home in Phoenix, AZ

5911 West Whitton Avenue, Phoenix, AZ 85033

For more information about senior living options: (844) 490-3973

5 from 3 reviews
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Assisted Living Board and Care Home

Overall Review of Pendergast House Assisted Living Home

Pros

  • pro Shawn Hern is one of the most professional, loving, and caring individuals in the healthcare industry.
  • pro His entire staff truly cares about the individuals they care for, treating them like their own family.
  • pro The community is highly recommended for families or anyone seeking a loving home for their loved one.
  • pro Pendergast House remains deficiency-free and operates under complete physician orders.
  • pro The facility responsibly addresses medication concerns, with oversight by the Department of Health Services and self-reporting to Adult Protective Services.

Review

Pendergast House Assisted Living Home in Phoenix is best suited for seniors who want a warm, home-like setting where care feels personal and intensely attentive. The community earns its distinction through a leadership and staff that are described as professional, loving, and deeply committed to residents. Shawn Hern guides a team that treats residents like family and prioritizes consistent, compassionate engagement every day. For families prioritizing dignity, belonging, and a quietly reassuring daily routine, this is the strongest, most reassuring option in its lane. The atmosphere is practical rather than clinical, with a focus on everyday comfort and relational continuity.

That intimate, home-based model, however, is not for every family. Those seeking a large campus with extensive amenities, a wide network of on-site specialists, and expansive memory-care programming may want to consider alternatives. Similarly, families needing very broad clinical oversight, rapid access to multiple therapies, or a highly structured medical environment might find other communities better aligned with those requirements. Pendergast House shines in warmth and personalized attention, but its size and operating model naturally steer toward a more contained, family-forward experience rather than a bustling, "one-stop" facility.

On balance, the strongest pros - an extraordinarily caring staff, a familial atmosphere, and rigorous medication governance - substantially offset the trade-offs that come with a smaller, homelike setting. The staff's commitment to residents as family translates into consistent, attentive care that reduces isolation and disengagement. Medication management is anchored in physician orders, which delivers safety and predictability in daily administration. A documented incident related to medications prompted a formal review, after which the facility maintained a Deficiency Free status, underscoring a culture of transparency and accountability. This combination of heartfelt caregiving and clear safety protocols makes the relationship between staff, residents, and families feel trustworthy and steady, even when issues surface.

The medication matter itself offers a concrete illustration of how the community operates under pressure. In the case noted, a medication concern triggered a comprehensive government-led inquiry and required self-reporting to Adult Protective Services. The outcome - Deficiency Free - signals that the center adheres to strict physician-driven orders and that its governance mechanisms function as intended. Such an episode, rather than undermining confidence, tends to reassure families about the seriousness with which safety and regulatory compliance are pursued. It demonstrates that concerns are not brushed aside, but addressed with documentation, oversight, and a clear corrective posture.

For families evaluating options, practical due diligence matters. Verify how care plans are developed and updated, ensuring physician involvement and regular review. Inquire about the daily cadence of nursing oversight, medication administration documentation, and accessibility of on-call medical resources. Probe staffing ratios and how resident needs are matched to caregiver strengths, especially for those with memory or mobility challenges. Ask about activity and engagement opportunities, transportation arrangements for appointments, and the process for escalation if a resident's condition changes. Most tellingly, request to meet the leadership - Shawn Hern's presence is often a proxy for reliability, continuity, and a culture that values clear, open communication with families.

Bottom line: Pendergast House is an excellent fit for families seeking a warm, intimate setting where residents are treated with genuine care, dignity, and safety. The standout advantage - the people and the way they deliver care - creates a powerful counterbalance to the inherent limits of a smaller home. For those who prioritize a home-like daily experience, strong family-like bonds, and rigorous medication governance, the community stands out as a thoughtful, dependable choice. Families needing a large-scale campus, extensive on-site medical specialties, or a broader spectrum of memory-care programs may want to explore alternatives that offer those specific scales of service. Visiting and speaking with current residents and staff will provide firsthand reassurance of the daily heartbeat that makes Pendergast House compelling.

Features

Housing

  • 9 resident community capacity 9 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Phoenix Sky Harbor International (11 miles away) Phoenix Sky Harbor International (11 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Pendergast House Assisted Living Home is a welcoming and comfortable community located in Phoenix, AZ. As a board and care home, we provide personalized care and assistance to our residents in a cozy and homelike environment.

Our community offers a range of amenities to enhance the overall well-being of our residents. Our dining room provides nutritious meals prepared by our dedicated staff, accommodating special dietary restrictions as needed. Each resident's living space comes fully furnished for their convenience. Our outdoor spaces include a garden where residents can enjoy nature and relax. Housekeeping services are provided regularly to ensure a clean and organized living environment. Residents can stay connected with friends and family through telephone and Wi-Fi/high-speed internet services.

We prioritize the health and safety of our residents by providing comprehensive care services. Our dedicated staff assists with activities of daily living such as bathing, dressing, and transfers to ensure that each resident's personal needs are met. We work closely with healthcare providers to coordinate medical care for our residents, including medication management. Special dietary restrictions are carefully taken into account to provide delicious meals that meet individual needs. Transportation arrangements are available for medical appointments, ensuring that our residents have access to necessary healthcare services.

At Pendergast House Assisted Living Home, we believe in promoting an active lifestyle among our residents. Scheduled daily activities are offered to cater to various interests and hobbies, encouraging social engagement and overall well-being.

In addition to the amenities provided within our community, we are conveniently located near several cafes, parks, pharmacies, physicians' offices, and restaurants. This allows our residents easy access to additional services and recreational opportunities in the surrounding area.

At Pendergast House Assisted Living Home, we strive to create a warm and caring environment where each resident feels valued and supported in their daily lives while receiving top-quality care services tailored to their individual needs.

Nearby Places of Interest

Pharmacies

  • Walgreens (1.1 miles)
  • Walgreens (1.1 miles)
  • CVS Pharmacy (2.2 miles)
  • CVS Pharmacy (2.9 miles)
  • CVS Pharmacy (3 miles)
  • Arizona Organix (3.5 miles)
  • Food City Pharmacy (3.9 miles)

Parks

  • O'Neal Park (2 miles)
  • Desert Star Park (3.5 miles)
  • Grand Canal Linear Park (3.9 miles)
  • Encanto Park (5.7 miles)
  • Granada Park (5.7 miles)
  • Pioneer Community Park (5.8 miles)
  • Pioneer Community Park Off-Leash Dog Park (5.9 miles)

Physicians

  • Cigna Healthcare of Arizona (2.3 miles)
  • Bethany Women’s Healthcare (3.7 miles)
  • The CORE Institute - West Phoenix Physical Therapy (4.3 miles)
  • Canyon Orthopedic Surgeons (5.9 miles)
  • Dignity Health Peppertree Family Medicine (6 miles)
  • Desert Valley Pediatrics (6.1 miles)
  • Phoenix Skin Medical Surgical Group (6.7 miles)

Restaurants

  • Arby's (3.2 miles)
  • Great Wall Cuisine (3.5 miles)
  • Golden Corral (4.4 miles)
  • The Nest (4.7 miles)
  • In-N-Out Burger (4.8 miles)
  • Pete's Fish & Chips (5 miles)
  • Big Red Brew Haus (5.1 miles)

Cafes

  • Starbucks (4 miles)
  • Starbucks (5.4 miles)
  • Dutch Bros Coffee (5.5 miles)
  • Starbucks (5.8 miles)
  • Dark Hall Coffee (6 miles)
  • Starbucks (6.3 miles)
  • Starbucks (6.4 miles)

Theaters

  • AMC Westgate 20 (5.4 miles)
  • Park West 14 (6.6 miles)

Hospitals

  • Abrazo Central Campus (5.5 miles)
  • Surgical Specialty Hospital Of Arizona (5.9 miles)
  • St Josephs Neurological ICU (6.2 miles)
  • St Joseph's Hospital & Med Center: Deguzman Brian J MD (6.2 miles)
  • Carl T Hayden VA Medical Center, Recreation Therapy (6.9 miles)

Transportation

  • Thomas/Central Ave METRO (6.5 miles)
  • METRO McDowell/Central Ave (6.7 miles)

Places of Worship

  • First United Methodist Church of Phoenix (6.8 miles)
  • Church of Jesus Christ of Latter Day Saints (6.8 miles)
  • Roosevelt Community Church (6.9 miles)
  • Open Door Fellowship Church (7 miles)

Frequently Asked Questions

Where is Pendergast House Assisted Living Home?

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