Helping Hands Ach in Phoenix, AZ

27215 North 23Rd Lane, Phoenix, AZ 85085

For more information about senior living options: (844) 490-3973

4.8 from 100 reviews
5 stars
90
4 stars
4
3 stars
2
2 stars
1
1 stars
3

Assisted Living Board and Care Home Respite Care

Overall Review of Helping Hands Ach

Pros

  • pro The Helping Hands staff are committed to supporting the foster children and families of Arizona.
  • pro All the work done is desperately needed, and the volunteers and donations play a key part in the success of this endeavor.
  • pro Helping Hands exists to support the foster community, and with support, they can continue their remarkable work.
  • pro This is an awesome community service organization with exceptional clothes, books, beds, and other items for those in need, and the staff are professional, friendly, service-centered, and compassionate.
  • pro The people there are very friendly and make families feel welcome.
  • pro They are a blessing, with very helpful staff and organization.
  • pro It is a great place to volunteer for local kids in need.
  • pro The organization is a blessing to many foster families, parents, and kiddos.
  • pro They are the best, showing loving and caring people bar none.
  • pro The organization has an admirable mission of supporting youth in foster and kinship care, with staff and volunteers who have big hearts.

Cons

  • pro The hours posted online and at the building were incorrect, causing people to waste time and gas.
  • pro A staff member was described as rude, making the kinship process unnecessarily difficult.
  • pro Some visitors were told they needed an appointment and did not receive any confirmation, leaving them without help.
  • pro A crib was treated as if it came from the staff member's own pocket, which left the reviewer feeling insulted.
  • pro A backpack giveaway was allegedly not open to all children, only those within the organization.
  • pro The CEO was accused of turning away attendees at a backpack event, with poor communication about who could participate.
  • pro A customer felt rushed and unworthy due to staff behavior during item selection for their children.

Review

Helping Hands Arizona (Phoenix) is best suited for foster and kinship families in immediate need of practical, child-centered support. This community functions as a high-impact, hands-on resource for essentials - beds, bedding, clothing, diapers, safety equipment, and school supplies - delivered with a clear mission to keep children comfortable and cared for as they navigate foster care. The organization effectively expands a family's capacity to care for multiple children through targeted aid: newborn cribs and mattresses, fresh linens, new safety gear, backpacks for school, and even birthday bags that help preserve a sense of normalcy. For families who are overwhelmed by logistics or who lack a stable supply chain for essentials, Helping Hands offers a reliable lifeline and a tangible demonstration of community generosity.

Those considering alternatives should note a few caveats. The most telling is the occasional mismatch between posted hours or event notices and actual availability, which can lead to frustration if a visit is planned around outdated information. A handful of reviewers describe tense moments or miscommunications with staff, including an instance where appointment requirements and a perceived lack of follow-through left a family feeling dismissed. For families that require strict, appointment-driven access with flawlessly consistent hours, or that rely on continuous, one-on-one case-management, exploring additional resources in parallel can smooth the process. The organization shines in mission and generosity, but it does not replace the structured predictability some families expect from a formal service program.

The core strengths of Helping Hands offset most of the notable drawbacks through scale, heart, and proven impact. The reviews repeatedly celebrate a staff and volunteer culture that is friendly, professional, and genuinely service-centered. The breadth of offerings - brand-new beds and mattresses, safety equipment, clothing, bedding, school supplies, diapers, and even curated shopping experiences for foster kids - speaks to a deep, well-executed understanding of what struggling families need most. The organization also demonstrates high operational credibility: volunteers and donors participate generously, and the resulting collections routinely transform cramped spaces into functional, welcoming environments for children. The emotional payoff - watching a child receive a bed or a wardrobe of appropriate clothes - often eclipses the occasional friction of service delivery.

Further compounding the favorable calculus are the qualitative benefits that extend beyond items. The experience is described as professional yet warm, with staff who treat families with dignity and respect. The work is not only transactional; it creates a sense of belonging and community for both the children and their caregivers. The organization's engagement with broader community activities - such as involving groups (e.g., Girl Scout troops) and hosting events that showcase where items come from - adds transparency and reinforces trust. Families frequently recount gratitude and relief, underscoring the role Helping Hands plays in stabilizing foster placements and kinship arrangements during stressful moments.

Where the cons surface, they do so as isolated, manageable experiences rather than systemic failures. The most common thread is a call for clearer, consistently posted information and a smoother reception experience - things that can be addressed with advance planning and direct outreach to leadership when concerns arise. The existence of a few negative anecdotes does not erase the overwhelming positive signal: a trusted network that mobilizes large-scale generosity to meet urgent child-specific needs. For most families, the upside - immediate access to essential items, the dignity of receiving them without stigma, and the broader sense of community - substantially outweighs the rare misstep. Preparation and a proactive contact approach mitigate these issues.

In the end, this community stands out as a top-tier option for families managing foster and kinship care in Phoenix. For those prioritizing fast access to practical support - beds, clothing, safety gear, and school supplies - Helping Hands delivers with remarkable consistency and heart. It is not a substitute for every form of ongoing case management or for families seeking perfectly uniform service; rather, it is a high-leverage partner that reliably lights up a child's immediate world and eases the caregiver's load. Prospective families should plan to verify hours, confirm appointments, and, where possible, engage with staff directly to align expectations. Participation as a donor or volunteer also remains a powerful way to extend the impact. This is a trusted, compassionate resource that makes a real difference when every day matters for foster children and their caregivers.

Features

Housing

  • 8 resident community capacity 8 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Phoenix Sky Harbor International (21 miles away) Phoenix Sky Harbor International (21 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Helping Hands Ach in Phoenix, AZ is an exceptional assisted living community that offers a variety of care services and amenities to meet the needs of its residents.

At Helping Hands, residents can choose between board and care home or respite care options, ensuring they receive the level of support and assistance they require. The community boasts a range of amenities to enhance the lives of residents, including a dining room where delicious meals are served, fully furnished accommodations for comfort and convenience, a lovely garden for relaxation and outdoor activities, housekeeping services to maintain cleanliness and tidiness, move-in coordination to simplify the transition process, and Wi-Fi/high-speed internet connectivity for staying connected with loved ones.

The dedicated staff at Helping Hands is committed to providing personalized care tailored to each resident's unique needs. They offer assistance with activities of daily living such as bathing, dressing, and transfers. The team also coordinates with healthcare providers to ensure residents receive the necessary medical attention. Those with special dietary restrictions can rest assured that their nutritional needs will be met through diabetes diet management, meal preparation, and service.

Transportation is available for medical appointments within the local area, making it easy for residents to access healthcare facilities. In addition to offering essential care services, Helping Hands strives to create an engaging environment by organizing scheduled daily activities for residents' entertainment and socialization.

The community benefits from its convenient location near various amenities. With four cafes nearby, residents have plenty of options when it comes to dining out or meeting friends for a leisurely brunch. Three parks provide opportunities for outdoor recreation and enjoying nature. Eight pharmacies ensure that medication needs are easily fulfilled while five physicians in close proximity offer prompt medical attention whenever required. Additionally, 11 restaurants cater to diverse culinary preferences within the neighborhood.

Helping Hands Ach also recognizes the importance of spiritual well-being and ensures that there is at least one place of worship nearby for residents seeking spiritual fulfillment. For those who enjoy cultural experiences, a theater nearby provides entertainment options.

Overall, Helping Hands Ach in Phoenix, AZ offers a supportive and enriching environment with an array of care services, amenities, and nearby facilities. This community is dedicated to enhancing the quality of life for its residents by providing outstanding care and fostering an engaging atmosphere.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.7 miles)
  • Walgreens (3.7 miles)
  • Fry's Pharmacy (3.8 miles)
  • CVS Pharmacy (4.2 miles)
  • Salibas Pharmacy (4.6 miles)
  • Walgreens (4.6 miles)
  • Carefree Compounding & Wellness (4.6 miles)

Cafes

  • Elevate Coffee (1.1 miles)
  • Starbucks (3.8 miles)
  • Starbucks (4.2 miles)
  • The Human Bean (4.4 miles)
  • Starbucks (5.4 miles)
  • Starbucks (6.5 miles)
  • Starbucks (6.6 miles)

Restaurants

  • Sauce (1.2 miles)
  • Carlos O'Brien's Mexican Restaurant & Pub (1.3 miles)
  • McDonald's (3.3 miles)
  • Culver's (3.4 miles)
  • Biscuits Cafe (4.3 miles)
  • Chili's Grill & Bar (4.5 miles)
  • Chick-Fil-A (4.5 miles)

Physicians

  • Ewell, Allen B, DDS (1.3 miles)
  • Agave Pediatrics (3.7 miles)
  • Quail Run (3.7 miles)
  • Acacia Internal Medicine (4.4 miles)
  • Pulmonary Associates P (4.5 miles)
  • EuroMed Foundation (5 miles)
  • Tramonto Crossing Family Medicine (5 miles)

Parks

  • Paseo Highlands Park (2.8 miles)
  • Green Belt (3.5 miles)
  • Mountain Ridge Park (4.1 miles)
  • Thunderbird Park (5.2 miles)
  • Foothills Park (6.8 miles)
  • Conocido Park (6.9 miles)
  • Aviano Park (6.9 miles)

Places of Worship

  • Phoenix Arizona Temple (4.3 miles)
  • Canyon Church (5 miles)
  • CCV Childrens Building (5.9 miles)
  • Christ's Church of the Valley (5.9 miles)
  • St Thomas More Parish (6.8 miles)

Theaters

  • AMC Deer Valley 30 (4.6 miles)

Frequently Asked Questions

Where is Helping Hands Ach?

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Related Resources

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    The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

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