Helping Hands Ach

27215 North 23Rd Lane, Phoenix, AZ 85085

For more information about senior living options: (844) 490-3973

4.8 from 100 reviews
5 stars
90
4 stars
4
3 stars
2
2 stars
1
1 stars
3

Assisted Living Board and Care Home Respite Care

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    Overall Review of Helping Hands Ach

    Pros

    • pro The staff are friendly, helpful, and professional.
    • pro The organization offers clothing, bedding, safety supplies, diapers, and more for families in need.
    • pro They are a wonderful, mission-driven organization committed to supporting foster children and families.
    • pro Donors and volunteers play a key part in the organization's success.
    • pro They donate beds and provide essentials like clothes, hygiene products, and bedding for children.
    • pro The organization is described as a blessing and a godsend to foster families.
    • pro They host events and programs such as birthday bags, back-to-school drives, and monthly shopping for kids.
    • pro The services are life-changing, offering love and support to families in foster care.
    • pro The organization is professional, with big hearts, making a meaningful difference for foster kids.

    Cons

    • pro They noted that hours were posted incorrectly online and at the building, risking wasted trips and fuel.
    • pro They described feeling rushed by a staff member and treated as if they were less than, suggesting the staff need more training and an apology.
    • pro They were turned away from a backpack giveaway because it was not a public event, leaving them embarrassed and feeling misled about who could participate.
    • pro They criticized the event briefing for lacking clarity, believing not all children should have been excluded and that more specificity was needed.
    • pro They recounted an interaction where a staff member questioned items and made them feel uncomfortable, indicating poor customer service.

    Review

    There is a palpable sense of purpose around Helping Hands and Arizona Helping Hands, a place many describe as a cornerstone for foster families and children in need. Across dozens of voices, the thread is consistent: the organization and its staff are friendly, patient, and professional, with a vast array of essentials on offer. From clothing and bedding to safety supplies for the home, diapers, and beyond, the place feels like a one-stop resource where families can find practical items that make a real difference. The sense of relief is frequent - parents and caregivers describe the staff as helpful and compassionate, and they repeatedly note how much easier life becomes when these resources are available.

    The breadth of what is offered stands out. The reviews emphasize the tangible kinds of help that can be accessed: beds and mattresses, clothing, and personal care items, as well as school supplies and toys. One reviewer highlights the monthly shopping experience, painting a picture of an organized, welcoming space where families can select items that fit their children's needs. The organization isn't just about material goods; it's about creating stability and dignity for foster families who often have to stretch limited resources. The combination of practical aid and a respectful, supportive environment leaves a lasting impression on those who visit.

    Personal stories reveal the deep, sometimes life-changing impact of the work. Several reviewers talk about receiving beds for children and the sense of relief that accompanies having a safe, comfortable place to sleep. A foster parent recalls arriving with a newborn and later a second child, and how the staff helped set up a crib, bedding, clothing, and other essentials almost immediately. The gratitude runs deep: these moments are described as emotional, meaningful, and emblematic of the care provided by the organization. Beyond bedding, the care extends to clothing and routines that help families feel prepared and supported as they navigate the challenges of foster care.

    The community dimension is vividly on display through volunteers and organized efforts. Reviewers note the energy of volunteers who help assemble birthday bags, participate in the "shopping" experience for kids, and assist families in accessing school supplies, clothing, bedding, and personal care items. The presence of partner activities, such as hosting a Girl Scout troop to show how items are gathered, underscores a broader culture of giving and education. The organization's work is framed as a communal endeavor, with many hands contributing to the well-being of foster children and kinship caregivers alike.

    Faith and gratitude surface repeatedly as well. Words like "God's work," "God bless you," and "a God-send" recur, reflecting a shared sense among many supporters and recipients that this is more than a charitable service - it is a heartfelt mission. The testimonials celebrate the staff and volunteers as loving, capable, and mission-driven. When people describe the experience, they often include expressions of blessing and appreciation for how the organization sustains the foster community, calling the place a beacon of hope in tough times.

    Yet no place is perfect, and a few reviews offer constructive cautions rooted in everyday experience. One recurring reminder is to verify hours before visiting, since incorrect hours posted online or at the building can lead to wasted trips. A negative interaction is also noted: a single staff member rushing a family and making them feel uncomfortable. The reviewer felt a lack of empathy and suggested more training, along with an apology, to ensure all families feel respected during what can already be a stressful experience. This critique is coupled with a broader message about the need for consistent, welcoming customer service across all staff.

    Another episode centers on a back-to-school backpack event that some families believed was open to all children, while the organizers described it as limited to participants within the organization. The ensuing disappointment - driven by a mismatch between expectations and event scope - left at least one family feeling embarrassed and misled. The takeaway is not a condemnation but a reminder that clear communication, especially around public events and eligibility, is crucial to preserving trust in a program that is otherwise deeply valued.

    Taken together, the collection of experiences paints a picture of a powerful, community-centered resource that many foster families rely on. The staff and volunteers are repeatedly described as friendly, caring, and effective at delivering a wide range of supports that touch real daily needs - beds, clothing, safety gear, school supplies, and beyond. The organization's mission - to support foster children and their families - resonates in every story, underscoring the essential nature of these services and the ongoing generosity of donors and volunteers. For many, Helping Hands remains a lifeline - a place where kindness translates into tangible stability, dignity, and hope for kids who deserve a better start and families who are doing their best to give them one.

    Features

    Housing

    • 8 resident community capacity 8 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
    • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Phoenix Sky Harbor International (21 miles away) Phoenix Sky Harbor International (21 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Helping Hands Ach in Phoenix, AZ is an exceptional assisted living community that offers a variety of care services and amenities to meet the needs of its residents.

    At Helping Hands, residents can choose between board and care home or respite care options, ensuring they receive the level of support and assistance they require. The community boasts a range of amenities to enhance the lives of residents, including a dining room where delicious meals are served, fully furnished accommodations for comfort and convenience, a lovely garden for relaxation and outdoor activities, housekeeping services to maintain cleanliness and tidiness, move-in coordination to simplify the transition process, and Wi-Fi/high-speed internet connectivity for staying connected with loved ones.

    The dedicated staff at Helping Hands is committed to providing personalized care tailored to each resident's unique needs. They offer assistance with activities of daily living such as bathing, dressing, and transfers. The team also coordinates with healthcare providers to ensure residents receive the necessary medical attention. Those with special dietary restrictions can rest assured that their nutritional needs will be met through diabetes diet management, meal preparation, and service.

    Transportation is available for medical appointments within the local area, making it easy for residents to access healthcare facilities. In addition to offering essential care services, Helping Hands strives to create an engaging environment by organizing scheduled daily activities for residents' entertainment and socialization.

    The community benefits from its convenient location near various amenities. With four cafes nearby, residents have plenty of options when it comes to dining out or meeting friends for a leisurely brunch. Three parks provide opportunities for outdoor recreation and enjoying nature. Eight pharmacies ensure that medication needs are easily fulfilled while five physicians in close proximity offer prompt medical attention whenever required. Additionally, 11 restaurants cater to diverse culinary preferences within the neighborhood.

    Helping Hands Ach also recognizes the importance of spiritual well-being and ensures that there is at least one place of worship nearby for residents seeking spiritual fulfillment. For those who enjoy cultural experiences, a theater nearby provides entertainment options.

    Overall, Helping Hands Ach in Phoenix, AZ offers a supportive and enriching environment with an array of care services, amenities, and nearby facilities. This community is dedicated to enhancing the quality of life for its residents by providing outstanding care and fostering an engaging atmosphere.

    Nearby Places of Interest

    Pharmacies

    • CVS Pharmacy (0.7 miles)
    • Walgreens (3.7 miles)
    • Fry's Pharmacy (3.8 miles)
    • CVS Pharmacy (4.2 miles)
    • Salibas Pharmacy (4.6 miles)
    • Walgreens (4.6 miles)
    • Carefree Compounding & Wellness (4.6 miles)

    Cafes

    • Elevate Coffee (1.1 miles)
    • Starbucks (3.8 miles)
    • Starbucks (4.2 miles)
    • The Human Bean (4.4 miles)
    • Starbucks (5.4 miles)
    • Starbucks (6.5 miles)
    • Starbucks (6.6 miles)

    Restaurants

    • Sauce (1.2 miles)
    • Carlos O'Brien's Mexican Restaurant & Pub (1.3 miles)
    • McDonald's (3.3 miles)
    • Culver's (3.4 miles)
    • Biscuits Cafe (4.3 miles)
    • Chili's Grill & Bar (4.5 miles)
    • Chick-Fil-A (4.5 miles)

    Physicians

    • Ewell, Allen B, DDS (1.3 miles)
    • Agave Pediatrics (3.7 miles)
    • Quail Run (3.7 miles)
    • Acacia Internal Medicine (4.4 miles)
    • Pulmonary Associates P (4.5 miles)
    • EuroMed Foundation (5 miles)
    • Tramonto Crossing Family Medicine (5 miles)

    Parks

    • Paseo Highlands Park (2.8 miles)
    • Green Belt (3.5 miles)
    • Mountain Ridge Park (4.1 miles)
    • Thunderbird Park (5.2 miles)
    • Foothills Park (6.8 miles)
    • Conocido Park (6.9 miles)
    • Aviano Park (6.9 miles)

    Places of Worship

    • Phoenix Arizona Temple (4.3 miles)
    • Canyon Church (5 miles)
    • CCV Childrens Building (5.9 miles)
    • Christ's Church of the Valley (5.9 miles)
    • St Thomas More Parish (6.8 miles)

    Theaters

    • AMC Deer Valley 30 (4.6 miles)

    Frequently Asked Questions

    Where is Helping Hands Ach?

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    Related Resources

    • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

      The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

    • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

      Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

    • assisted living waiver programA Detailed Exploration of Assisted Living Medicaid Waivers Across the United States

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