2301 East Lone Cactus Drive, Phoenix, AZ 85024
For more information about senior living options: (844) 490-3973
Devante is an amazing help and extremely thorough. Loved ones and providers should know of his excellence. Overall Ascend is a good place that has great employees. The CEO Roberta really does care about the patients. They do their best to hire qualified behavioral health technicians. This place has saved lives and continues to strive to be the best facility in the state. Every life saved here has a direct effect on countless other lives. James Singleton and Chris Cheaney have been a huge part of recovery.
The reviewer states to pick any other rehab in the valley and stay away from this place. They claim the facility isn't what it says it is, as the staff don't answer the phone or return calls and don't follow through on promises. They describe the counselors as texting on their phones instead of listening and failing to help patients plan or improve meals. They say staff are not professionals and that the place lies to patients and families. They accuse the scheduling of being designed to charge for every meeting while ignoring requests to reschedule or cancel. They call the place unprofessional, disgusting, and label the managers as trash. They urge others not to let loved ones go there and to avoid the facility altogether.This community is best suited for motivated individuals fighting addiction or behavioral health challenges who are ready for a structured program and who can tolerate variability in staffing and environment. It works for families that are willing to advocate actively, ask pointed questions, and push for accountability at the house level. It is not ideal for someone who expects a uniformly polished operation, predictable daily routines, and consistently responsive communication from every staff member. The strongest fit is someone prepared to engage with a program that can deliver genuine, life-changing work in pockets, but with uneven execution across houses and teams.
Alternatives should be on the table for families prioritizing reliability, prompt communication, and professional polish. Several reviews flag persistent issues with responsiveness - phone calls not returned and missed follow-ups - and recommend looking at other valley options such as Buena Vista or Purpose. If the criterion is steady, transparent communication and a consistently professional environment, this facility should not be the default choice. While there are strong advocates inside the program, the overall signal from the network of houses points to a need for careful, house-by-house due diligence rather than a blanket endorsement.
The practical upside centers on committed staff in some locations and a program framework that offers therapy, medical services, behavioral health support, and housing assistance. Clients and families note that certain individuals - Devante for example - provide thorough, responsive support, and that the leadership team, when engaged, can drive meaningful progress. The program's integrated approach - therapy plus continued treatment planning after discharge - has real potential to save lives and help residents build tangible skills. The flip side is that these benefits are not uniform; positive experiences are concentrated where staff consistency and supervision are strongest, leaving other settings with mixed or negative impressions.
On the downside, inconsistent professionalism and uneven service quality repeatedly surface. Several reviewers describe counselors who appear disengaged or distracted, with examples of staff texting during sessions or failing to deliver promised services like structured meal planning. Meals and daily routines are criticized in some houses, and residents report feeling alienated or poorly coordinated with families. Scheduling feels adversarial at times - tight agendas designed to maximize billing rather than resident needs - and phone access remains a recurring friction point. Neighborhood concerns and safety protocols around AWOL situations add another layer of stress for families seeking a calm, accountable environment.
This contrast matters for decision-making. If choosing this system, target the houses with demonstrable staff stability and documented success stories, and insist on direct contact with supervisors or program directors who can guarantee responsiveness and clear accountability metrics. Demand a transparent outline of therapy schedules, meals, aftercare planning, and how progress is measured. Ask for real-world testimonials from current residents and families, and insist on meeting the house team before admission. If these assurances cannot be secured, or if the family's tolerance for inconsistency is low, the prudent path is to look elsewhere.
Ultimately, the community offers a genuine opportunity in the hands of capable staff, but the risk profile is high. The strongest takeaway is to proceed only with disciplined, house-specific vetting and explicit expectations. For many families, alternatives with stronger reputations for reliability and communication will deliver greater peace of mind and fewer sleepless nights. When choosing to engage, treat this as a program you can make work - with the right house, the right leaders, and a committed resident - but only after rigorous diligence and a clear plan for accountability and aftercare.
10 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (17 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Located in Phoenix, AZ, this approved facility offers a range of care services for individuals seeking a comfortable and supportive living environment. The facility provides both Board and Care Home as well as Respite Care options to cater to different needs.
Residents can enjoy a variety of amenities such as a spacious dining room where delicious meals are served, fully furnished accommodations for a hassle-free move-in experience, and access to a beautiful garden and outdoor space. Housekeeping services ensure that the living environment is clean and tidy at all times.
For added convenience, the facility offers move-in coordination assistance to help residents settle in smoothly. Telephone and Wi-Fi/high-speed internet access are available for residents to stay connected with their loved ones or engage in online activities.
The dedicated staff at the facility provide assistance with activities of daily living such as bathing, dressing, and transfers. They also coordinate with health care providers to ensure that residents receive the necessary medical attention. Special dietary restrictions, including diabetes diets, are accommodated during meal preparation and service. Medication management is provided to ensure that residents take their medications on time.
Transportation arrangement for medical appointments is available, providing ease of access to healthcare facilities. Additionally, transportation services are provided for doctors' appointments.
Residents can look forward to engaging daily activities scheduled by the facility. This promotes social interaction among residents and enhances their overall well-being.
The location of this assisted living community offers numerous amenities nearby. With 6 cafes, 3 parks, 12 pharmacies, 11 physicians' clinics/hospitals located nearby, residents have easy access to various services within close proximity.
Overall, this assisted living community aims to provide a comfortable and supportive environment where individuals can receive personalized care while enjoying an array of amenities and nearby amenities for their convenience and enjoyment.
Approved Facility is located at 2301 East Lone Cactus Drive, Phoenix, AZ 85024 in Maricopa County, Arizona
Lifestream At Northeast Phoenix Green House 86
Phoenix, AZ
Lifestream At Northeast Phoenix Green House 85
Phoenix, AZ
Small, intimate setting with personalized care and comprehensive amenities.
Lifestream At Northeast Phoenix
Phoenix, AZ
Personalized care with diabetes-friendly meals and transportation coordination.
LifeStream at North Phoenix
Phoenix, AZ
Family-like community with attentive staff and well-maintained facilities.
Cave Creek Senior Living
Phoenix, AZ
Affordable private rooms at $2,600/mo with high-acuity care and private bathrooms near many amenities.
Scarlett Canyon Assisted Living Home Care
Phoenix, AZ
Comprehensive 24/7 care with ADL support and care coordination.
Brookdale Desert Ridge
Phoenix, AZ
Friendly staff, clean facility, and engaging activities.
Arizona Desert Falls
Phoenix, AZ
Compassionate, personalized care in a clean, family-like setting with engaging activities.
Life Care Center Of Paradise Valley
Phoenix, AZ
Some staff show genuine care and responsiveness, with positive experiences on certain floors.
An Extensive Exploration of the VA Aid and Attendance Benefit
The VA Aid and Attendance benefit provides financial support to veterans needing assistance with daily living due to medical conditions or disabilities, augmenting standard VA pensions for services like in-home care. Eligibility is based on service duration, wartime status, income, and medical needs, with a detailed application process required to access funds for caregiving and home modifications.
Senior Transition Services: Understanding Their Role, Cost, and Importance
Senior move management services assist older adults in the relocation process by providing emotional support and organizational help, addressing unique challenges like downsizing and moving from long-term homes. These specialists collaborate with real estate agents and manage logistics, making the transition smoother for seniors and their families.
Exploring the Path to Senior Living: A Comprehensive Look at Independent Living and Assisted Living
The article examines senior housing options, detailing the distinctions between independent living and assisted living, along with the emerging "independent assisted living" model that blends both approaches. It highlights the importance of assessing individual needs, preferences, and financial factors in making informed decisions about suitable living arrangements for seniors.
