34226 N 26th Avenue, Phoenix, AZ 85085
For more information about senior living options: (844) 490-3973
The staff left the mother sitting in one position for hours. There was no water in the room. There was no buzzer. Only two meals were provided per day. There were 14 hours of fasting between dinner and the morning meal. There was no direct personal phone line available for the resident. There was very little exercise for the residents. The care was deceitful.Amber Hills Assisted Living LLC in Phoenix is best approached by families that can supervise daily care externally and accept that the facility may not provide dependable, hands-on support. It is not a fit for seniors who need reliable oversight, regular assistance with mobility or transfers, consistent hydration, adequate nutrition, or timely emergency response. In practical terms, only an exceptionally independent resident - one whose family can monitor routines, advocate aggressively, and intervene quickly - has a plausible path here. The documented experiences suggest a substantial gap between what is expected in a safe, respectful assisted-living environment and what actually unfolds on a day-to-day basis.
Those weighing alternatives should prioritize communities that guarantee staffing levels, predictable meal schedules, and active oversight. If a resident requires consistent help with feeding, drinking, mobility, or fall prevention, this facility should not be the first choice. Families looking for transparent daily routines, verifiable communication with staff, and reliable call-for-help mechanisms will find better options elsewhere. Options with strong credentials in resident safety, ongoing supervision, and a record of responsive service are essential when choosing care arrangements for someone who cannot advocate for themselves.
The concrete red flags here dwarf any potential upside. One review paints a harsh picture: a resident left sitting for hours, with no water in the room, no functioning call system, and no direct personal line to contact staff or a family member. Meals were scarce - two per day - with a long fasting window overnight. Other concerns include a severe lack of movement or exercise programs and a general sense of deceit. Taken together, these points describe a facility whose core protections - hydration, nutrition, mobility, and timely assistance - are not reliably provided, which in turn magnifies risks of dehydration, malnutrition, functional decline, and safety incidents.
In terms of positives, the available evidence offers little to balance the list of critical deficiencies. A single five-star rating exists, but without corroborating details or context, it cannot offset the weight of the documented safety and care gaps. There is no clear demonstration of meaningful daily activity, structured care plans, or proactive health monitoring. Until verifiable, consistent strengths emerge - such as robust staffing, verified response times, and transparent communication - the nominal positives do little to counterbalance the high-risk environment described by the most credible accounts.
For families still evaluating options, a focused due-diligence plan is essential. Ask for live demonstrations of how the call system works in each room, confirm that every resident receives regular meals and snacks on a predictable schedule, and verify hydration practices with a written policy and daily log. Request staff-to-resident ratios, noter notes on how mobility assistance is delivered, and evidence of daily activity programs. Tour at different times of day to observe responsiveness, warmth, and safety features, and speak with current residents and families about real experiences beyond marketing promises. Require clear, written policies on safety, nutrition, and emergency procedures before any decision.
Bottom line: Amber Hills Assisted Living LLC does not meet the minimum expectations for dependable daily care in an assisted-living setting. Families prioritizing safety, consistent nutrition, timely assistance, and transparent communication should look for facilities with verifiable staffing standards, active hydration and meal protocols, functioning call bells in every room, and robust activity programming. Alternatives that offer 24/7 supervision, clearly documented care plans, and proven responsiveness will deliver far more reliable peace of mind for loved ones and their supporters. This is a choice where the prudent move is to walk away and pursue options with a demonstrable track record of safe, person-centered care.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Amber Hills Assisted Living LLC is located in the vibrant city of Phoenix, AZ. Our community offers a range of amenities and care services to ensure that our residents have a comfortable and fulfilling lifestyle.
For those seeking spiritual guidance, we provide devotional services off-site. Residents can participate in activities that cater to their spiritual needs and beliefs, allowing them to connect with their faith community.
Indoor common areas are available for residents to gather, socialize, and engage in various activities. These spaces are designed to promote interaction among residents and provide a warm and inviting atmosphere.
Our dedicated staff is trained in diabetic care. We understand the unique needs of individuals with diabetes and provide personalized assistance to manage their condition effectively. This includes medication management, blood sugar monitoring, and support with dietary planning.
We believe that staying active and engaged is essential for overall well-being. As such, we offer devotional activities offsite, encouraging residents to explore their interests outside the community. These activities foster social connection and personal fulfillment.
Amber Hills Assisted Living LLC is conveniently located near various amenities in the surrounding area. Residents can find comfort in knowing that there are cafes, pharmacies, physicians' offices, restaurants, and places of worship nearby. This provides easy access to necessary services for both convenience and peace of mind.
At Amber Hills Assisted Living LLC, we strive to create an environment that promotes independence while offering the necessary support for a comfortable lifestyle. With our range of amenities, care services, and proximity to essential facilities, we aim to provide a welcoming home for our residents in Phoenix, AZ.
Amber Hills Assisted Living LLC is located at 34226 N 26th Avenue, Phoenix, AZ 85085 in Maricopa County, Arizona
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