Orchard Pointe at Terrazza

Pros

• The residents at Orchard Pointe at Terrazza enjoy great meals and a clean community, contributing to their overall happiness.
• The staff members are described as wonderful, courteous, and dedicated to the residents’ well-being.
• The facility is beautifully designed and brand new, offering an aesthetically pleasing environment for residents.
• There are ample amenities available, such as a heated pool and outdoor areas, which enhance the living experience for residents.
• Families appreciate the time spent by staff during tours without feeling pressured to make decisions immediately.
• The facility provides various room options, including shared and private rooms, catering to different preferences and needs.
• Residents have opportunities for engaging activities, with recent improvements being made in that regard based on feedback from families.

Cons

• The facility may not be the right fit for individuals who are not in good shape or are less active.
• Cleaning of residents' rooms is not as frequent as desired.
• There are fewer activities offered than advertised, leading to disappointment.
• Some staff members appear to be understaffed or in need of improvement, particularly in nursing leadership.
• Concerns about the facility's ability to provide adequate care for residents with a history of falls were noted.
• The pandemic impacted food quality and availability during the loved one's stay.
• The lack of subsidized living options may create sustainability concerns for families considering long-term residence.

Review

Orchard Pointe at Terrazza has garnered mixed reviews from families and individuals seeking an ideal living environment for their loved ones. While many express satisfaction with the beautiful facility, courteous staff, and appealing amenities, others raise concerns about the suitability of the community for less active residents and issues regarding programming and cleanliness.

Many reviewers commend Orchard Pointe for its stunning facilities that are described as gorgeous and brand new. Families appreciate the inviting atmosphere created by the well-designed spaces and the abundance of natural light in common areas. The initial tours have left a positive impression on potential residents; staff have been noted for their friendliness and willingness to answer questions without pressuring families into making quick decisions. For instance, one reviewer highlighted the two-hour tour provided, which allowed ample time to address all inquiries while fostering a sense of comfort about choosing this community.

However, while Orchard Pointe excels in creating a welcoming aesthetic, some families question its capacity to cater to residents who may not be as physically active or independent. One reviewer specifically pointed out that the community seems more suited for individuals who are in good shape and can navigate their surroundings easily. This was particularly relevant for their loved one, whose different needs rendered Orchard Pointe an unsuitable fit despite overall satisfaction with other aspects of the facility.

The staff at Orchard Pointe is largely praised across various reviews, with many noting that they are dedicated and kind to residents. Nevertheless, there were mentions of staffing challenges that may impact the level of service provided. Concerns were raised regarding housekeeping frequency—some families felt that rooms were not cleaned often enough—and how long residents stayed in their rooms without engaging in activities. Although activities had initially been promised every hour according to some selling points, family members reported a lack of scheduled events, prompting them to speak with administration about improvement.

Despite these concerns surrounding engagement and activity planning, there have been signs of progress within the community; recent visits revealed promising developments such as drumming sessions led by staff members striving to enhance resident experiences. The administration appears receptive to feedback from families and is committed to improving programming availability moving forward.

Dining experiences also received attention from reviewers. While certain comments suggested difficulties during COVID-19 restrictions affected meal service quality, others expressed contentment with food options once normal services resumed. Additionally, amenities like heated pools made it appealing for those considering independent living options before transitioning into assisted care—a notable aspect cited by several families selecting Orchard Pointe as a residence.

Ultimately, even though there are elements requiring enhancement—such as improved activity offerings or consistent housekeeping practices—the general sentiment remains positive regarding life at Orchard Pointe at Terrazza. Many families emphasize that if their loved ones are happy within this community's environment, it contributes significantly to their own peace of mind as caretakers. With its beautiful setting combined with supportive staff who genuinely care about residents' well-being, Orchard Pointe continues to be viewed favorably among those seeking a comfortable residence for themselves or family members.

This area of Peoria, Arizona offers a convenient and comfortable living environment for seniors. With a variety of dining options within close proximity such as Mochilero Kitchen, The Cafe, and McDonald's, seniors can enjoy delicious meals without having to travel far. Additionally, there are numerous places of worship including Christ's Church of the Valley and St Thomas More Parish for spiritual fulfillment. Nearby pharmacies like Fry's Pharmacy and Walgreens ensure easy access to medication and healthcare needs. Parks like Mountain Ridge Park and Thunderbird Park provide opportunities for outdoor recreation and relaxation. Medical facilities such as Arrowhead Dermatology PC and HonorHealth Medical Group offer quality healthcare services nearby. For leisurely activities, cafes like The Well Coffee Company and Panera Bread are great spots to socialize with friends over coffee. With theaters like AMC Arrowhead 14 and Arrowhead Fountains 18 close by, seniors can enjoy the latest movies in a comfortable setting. Overall, this part of Peoria provides a well-rounded community for seniors seeking a peaceful and vibrant lifestyle.

Restaurants

• Mochilero Kitchen (0.1 miles)
• The Cafe (0.2 miles)
• McDonald's (0.3 miles)
• Biscuits Cafe (1.9 miles)
• Babbo Italian Eatery (2.9 miles)
• Zipps Sports Grill (3.5 miles)
• Cantina Gueros (3.7 miles)

Places of Worship

• CCV Childrens Building (0.2 miles)
• Christ's Church of the Valley (0.2 miles)
• Phoenix Arizona Temple (2.1 miles)
• Copper Hills Church (2.5 miles)
• St Thomas More Parish (3.4 miles)
• The Church At Arrowhead (4.2 miles)

Pharmacies

• Fry's Pharmacy (0.2 miles)
• Walgreens (0.2 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (3.8 miles)
• CVS Pharmacy (3.8 miles)
• Walgreens (4 miles)
• CVS Pharmacy (4.1 miles)

Parks

• Mountain Ridge Park (1.6 miles)
• Thunderbird Park (1.7 miles)
• Green Belt (2.2 miles)
• Fletcher Heights Park (2.8 miles)
• Foothills Park (4.1 miles)
• Paseo Highlands Park (4.3 miles)

Physicians

• Arrowhead Dermatology PC (2.3 miles)
• Kevin Turner (3.5 miles)
• Phoenix Neurology & Sleep Medicine (3.7 miles)
• Pleasant Pediatrics (3.8 miles)
• Arrowhead Hospital - Bryan Ficarra, DO (3.9 miles)
• HonorHealth Medical Group - West Union Hills - Primary Care (3.9 miles)
• SimonMed Imaging (3.9 miles)

Cafes

• The Well Coffee Company (3 miles)
• Black Rock Coffee Bar (3.8 miles)
• Panera Bread (3.9 miles)
• Starbucks (3.9 miles)
• Starbucks (4.2 miles)
• Dutch Bros Coffee (5.1 miles)
• Starbucks (5.3 miles)

Hospitals

• HonorHealth Health Center (4.2 miles)

Theaters

• AMC Arrowhead 14 (4.8 miles)
• AMC Deer Valley 30 (5.6 miles)
• Arrowhead Fountains 18 (5.9 miles)