Springdale Village
Save7255 East Broadway Road, Mesa, AZ 85208
For more information about senior living options: (844) 490-3973
Springdale Village offers competitive pricing for its accommodations compared to the broader market in Maricopa County and the state of Arizona. For semi-private rooms, residents can expect a monthly cost of $2,450, which is notably lower than the county average of $2,801 and the state average of $2,820. One-bedroom units at Springdale Village are priced at $2,500, again presenting significant savings against Maricopa County's average of $3,473 and Arizona's typical charge of $3,532. Additionally, those seeking two-bedroom options will find Springdale's rate of $3,050 to be more affordable than both the county rate of $4,112 and the statewide figure of $4,106. This makes Springdale Village an attractive choice for individuals and families looking for quality residential care without compromising on value.
| Floor plans | Springdale Village | Maricopa County | Arizona |
|---|---|---|---|
| Semi-Private | $2,450 | $2,801 | $2,820 |
| 1 Bedroom | $2,500 | $3,473 | $3,532 |
| 2 Bedrooms | $3,050 | $4,112 | $4,106 |
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Across a collection of firsthand accounts, Springdale Village and the related Springdale Nursing Care Facility emerge as places where families repeatedly confront a stark contrast: moments of caring, encouraging interactions, and competent therapy punctuated by episodes of under-staffing, delayed medications, poor communication, and management problems. Several reviewers note that the buildings feel older or are in the middle of renovations, yet a few mention signs of improvement after changes in ownership or management. What threads through most testimonials is the sense that patients' needs often outpace the facility's ability to respond reliably, with caregivers sometimes showing kindness but not always the training or staffing required to keep up with all residents.
One recurring theme centers on staffing levels and the ripple effects this has on basic care. In reviews describing night shifts, families report startling gaps: "one CNA and one RN for 28 patients," with critical tasks such as administering evening medications delayed well past the typical hours. Several accounts state medicines were not given on schedule or were neglected altogether, leaving loved ones waiting for help for hours, and in some cases with urgent needs unmet overnight. The concern is not simply about inconvenience; it is tied to safety and well-being, especially for residents who rely on staff for assistance with mobility, oxygen support, or emergencies. Transportation requests for doctor visits also sometimes go unanswered, forcing family members to step in and handle arrangements themselves - a pattern that compounds frustration and anxiety for families already navigating a stressful situation.
The most alarming stories describe near-misses or actual harm that seems connected to insufficient staffing and inconsistent care. A grandmother nearly died in a care setting described as understaffed and poorly managed, with yelling heard in hallways and a pervasive impression that staff were overwhelmed or unhelpful. Other reviewers recount experiences of mismanaged medications in critical moments, a lack of timely intervention for bathroom assistance, or not receiving IV therapy when needed. A patient with a broken femur recounted being left in bed in darkness for hours after the Mayo Clinic transfer, with no one appearing to check on them or provide needed care, and a staff member later admitting they had forgotten about the patient. The distress of these anecdotes is amplified by frustration with discharge practices and documentation that appeared to be mishandled or rushed, leaving families uneasy about the adequacy of the care plan once the patient left the facility.
Against these distressing narratives, a smaller subset of reviews highlights more positive experiences, underscoring the uneven quality of care within the same facility. A few visitors praise the nursing staff as kind and caring, and one reviewer specifically credits a physical therapist as "wonderful." There are mentions of well-maintained private rooms with climate control, occasional clean facilities, and staff who are helpful and courteous. Some families report having had good experiences with particular caregivers, noting that staff could be compassionate and responsive when time allowed. There are also comments that the physical plant may be undergoing renovations, which could contribute to a sense of disruption or temporary discomfort but perhaps signals ongoing efforts to improve.
The management and organizational side of the facility also attracts substantial criticism and concern. Several reviews tie ongoing problems to corporate ownership or leadership transitions, including mentions of Ensign and Allegient Healthcare in connection with Springdale's management. Complaints focus on poor communication with facility leadership, inconsistent service delivery, and a sense that staff under pressure may not receive adequate training or direction. Transportation coordination, front-desk responsiveness, and the timely handling of admissions and routine procedures appear as recurrent pain points. In at least one account, a reviewer described a confrontation with a director who brandished a badge and dismissed the complaint, raising additional questions about accountability and the transparency of operations. Collectively, these anecdotes paint a picture of a facility struggling with organizational coherence even as some staff members strive to provide compassionate care.
Several reviews touch on the dining and environmental aspects of the patient experience. Temperature control in rooms is repeatedly mentioned as a problem - rooms are described as "very warm," with attempts at adjustment seemingly unsuccessful or limited. In some cases residents were given little to no menu choice, or meals were delivered inconsistently, leading families to make changes themselves (for example, bringing a small fan or bringing meals from home or from a separate dining arrangement). Dining became a point of contention not simply about nutrition but about the emotional and social dimensions of care - people missing out on shared meals or feeling isolated due to limited access to menus and dining services.
In summary, the collected experiences present a facility that elicits strong emotions: fear and worry about safety on the one hand, and gratitude for kindness and occasional high-quality care on the other. The most pressing concerns center on staffing adequacy and the reliability of essential services - medication administration, assistance with daily living activities, and timely medical transport. Negative experiences are often described as systemic or related to management and organizational communication, while positive notes tend to highlight moments of compassionate care, effective therapy, and personal connections with certain staff members. The contrast is stark and unsettling for families navigating difficult transitions, particularly when a loved one has recently left a hospital and is meant to be in a setting designed to support recovery or prolonged care.
For families considering Springdale Village or Springdale Nursing Care Facility, the reviews collectively urge a cautious approach: questions about staffing ratios, medication protocols, response times, and discharge processes are legitimate and should be explored before placement. The accounts also serve as a reminder that experiences can vary widely within the same facility, influenced by turnover, leadership decisions, and the availability of trained staff at any given time. If choosing this facility, it would be prudent to conduct a thorough on-site evaluation, ask detailed questions about nightly staffing, med administration procedures, and the facility's plan for ongoing staff training and patient safety, and seek up-to-date information about who is managing the site and what improvements have been implemented since the recent changes in ownership. Listening to the voices of both caution and care in these reviews can help families make a more informed decision about whether Springdale is the right fit for their loved ones' specific needs.
Springdale Village in Mesa, AZ is an assisted living community that offers a variety of housing options and care services to meet the needs of its residents. The community provides comfortable 2-bedroom apartments and studio apartments for independent living. Additionally, it offers respite care and a skilled nursing facility for those who require more assistance.
Residents at Springdale Village can enjoy a range of amenities designed to enhance their quality of life. The community features air-conditioned accommodations with bath tubs, fully furnished units, and private bathrooms. There is a beauty salon on-site where residents can indulge in beautician services, and cable or satellite TV is available in each apartment.
Transportation is made convenient with community-operated transportation and transportation arrangements for non-medical purposes. Springdale Village also provides transportation to doctors' appointments to ensure residents can easily access the healthcare they need. A wellness center, fitness room, swimming pool/hot tub, and outdoor space are available to promote an active lifestyle.
The community takes pride in its comprehensive care services. Residents have access to 24-hour call systems and supervision for added peace of mind. Trained staff are available to provide assistance with daily living activities such as bathing, dressing, and transfers. Medication management is offered, along with diabetes care including meal preparation according to specific dietary restrictions.
Springdale Village strives to create a vibrant social environment for its residents. Planned daily activities and resident-run events cater to various interests, while concierge services ensure that individual needs are met. Additional community-sponsored activities, fitness programs, religious services, and scheduled day trips offer further opportunities for engagement.
Convenience is also prioritized at Springdale Village with numerous nearby amenities. Residents have easy access to cafes, parks, pharmacies, physicians' offices, restaurants, transportation options,and places of worship in the surrounding area.
Overall, Springdale Village provides a supportive environment where residents can receive the care they need while enjoying a fulfilling lifestyle and engaging in a variety of activities.
Springdale Village offers competitive pricing for its accommodations compared to the broader market in Maricopa County and the state of Arizona. For semi-private rooms, residents can expect a monthly cost of $2,450, which is notably lower than the county average of $2,801 and the state average of $2,820. One-bedroom units at Springdale Village are priced at $2,500, again presenting significant savings against Maricopa County's average of $3,473 and Arizona's typical charge of $3,532. Additionally, those seeking two-bedroom options will find Springdale's rate of $3,050 to be more affordable than both the county rate of $4,112 and the statewide figure of $4,106. This makes Springdale Village an attractive choice for individuals and families looking for quality residential care without compromising on value.
Springdale Village offers 1-bedroom apartments, 2-bedroom apartments, and Studio apartments.
Springdale Village is located at 7255 East Broadway Road, Mesa, AZ 85208 in Maricopa County, Arizona
Yes, Springdale Village allows both dogs and cats.
Springdale Village on seniors.fyi includes 5 photos including images showing building, architecture, outdoor, interior, balcony, nature, swimming pool, entrance, and more.
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