Preferred Care at Home East Valley is a senior community in Mesa, AZ.
Information last verified:
3707 East Southern Ave, Ste 2029, Mesa, AZ 85206
For more information about senior living options: (866) 208-4318
3.8 from 29 reviews
5 stars
19
4 stars
1
3 stars
0
2 stars
1
1 stars
8
Preferred Care at Home East Valley Costs & Pricing
At Preferred Care at Home East Valley, the monthly cost for a private room stands at $7,463, which significantly exceeds both the Maricopa County average of $3,318 and the overall state average of $3,345 in Arizona. This discrepancy may reflect the high-quality services and personalized care that Preferred Care provides, ensuring residents receive exceptional attention and support tailored to their individual needs. While the costs are notably higher than local and state averages, families often consider this investment worthwhile for the enhanced level of care and comfort that characterizes the East Valley facility.
Floor plans
Preferred Care at Home East Valley
Maricopa County
Arizona
Private
$7,463
$3,318
$3,345
Overall Review of Preferred Care at Home East Valley
common11 reviews mention this
Caregivers feel capable and kind
Many families describe caregivers who were capable, trustworthy, and responsive in the home.
Several reviews say the caregivers were capable and caring, with families feeling their loved ones were well supported day to day. Multiple reviewers also mention caregiver reliability, including being on time and providing replacements when needed. A few residents’ families describe support that extended beyond basic help, like helping with meals, walking, and staying engaged with home routines and activities. Some also point to ongoing communication options for questions related to health and medications after hours.
caveat9 reviews mention this
Customer service and follow-through concerns
A number of reviewers report serious problems getting help and updates from the agency.
On the negative side, several families describe long holds, no responses, and runaround when trying to coordinate care or get supervisors. Other reviews allege requests were not handled correctly, including unprocessed scripts and missed arrangements for deliveries. Some reviewers also describe curt or inappropriate interactions when trying to resolve issues or get information. Across these accounts, a recurring theme is that follow-through didn’t match what families expected during urgent situations.
caveat3 reviews mention this
Billing and payment disputes arise
Some families raise concerns about billing and money handling.
A few reviews mention unexpected charges or payment problems after care was provided. One reviewer describes being billed for a period they believed was fully covered by insurance and says they had to argue the amount. Another review includes allegations about illegal or improper money withdrawals. These accounts focus less on the day-to-day caregiving and more on what happened when money and paperwork were involved.
common2 reviews mention this
Experience with dementia cases
Residents’ families mention the agency handling dementia-related care needs.
Some reviewers describe using the service for dementia and related conditions, including Lewy Body Dementia. They say caregivers were trained to manage disease-specific needs and that the agency worked to adjust caregivers if a fit wasn’t right. One review also discusses concerns after the agency was hired for dementia care, showing that experiences can vary once communication and staffing stability become key.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Transportation
Phoenix Sky Harbor International (19 miles away)
Nearby Places of Interest
This part of Mesa, Arizona offers a variety of amenities and services that may be appealing for senior living. There are several physicians and dermatology clinics nearby for medical care, as well as pharmacies for easy access to medications. The area also boasts a number of parks where residents can enjoy outdoor activities and stay active. For those who are religious, there are places of worship in close proximity. Additionally, there are convenient dining options ranging from fast food to sit-down restaurants. Transportation is readily accessible with a general aviation center and airport nearby. Overall, this part of Mesa provides a mix of healthcare services, recreational opportunities, and convenience that may make it a desirable location for seniors looking to settle in the area.
Physicians
Affiliated Dermatology (0.7 miles)
One Medical (1.8 miles)
Desert Sky Dermatology (2.6 miles)
Dignity Health Comprehensive Clinic (2.8 miles)
Manisha A Purohit, MD, FACOG (2.8 miles)
The CORE Institute - Gilbert (3 miles)
Trinity ENT (3 miles)
Parks
Ashley Heights Park (0.8 miles)
Crossroads Green Belt (1.1 miles)
Desert Sky Park (1.5 miles)
Finley Farms Park (2.5 miles)
The Arbors Park (2.9 miles)
Riparian Preserve at Water Ranch (3.5 miles)
Cortina Neighborhood Park North (3.7 miles)
Pharmacies
Walgreens (0.8 miles)
Walmart Pharmacy (1.3 miles)
Target Pharmacy (1.4 miles)
CVS Pharmacy (1.7 miles)
Walmart Pharmacy (2 miles)
CVS Pharmacy (2.6 miles)
Walgreens (2.8 miles)
Restaurants
Joe's Farm Grill (0.8 miles)
Taco Bell (1 miles)
Popeyes Louisiana Kitchen (1.5 miles)
McDonald's (1.5 miles)
Chick-Fil-A (1.6 miles)
Dog Haus Biergarten SanTan Village (1.8 miles)
Ginger Garden (1.9 miles)
Places of Worship
Saint Mary Magdalene Catholic Church (1.3 miles)
Church of Jesus Christ of Latter Day Saints (3 miles)
Church of Jesus Christ of Latter Day Saints (4.6 miles)
At Preferred Care at Home East Valley, the monthly cost for a private room stands at $7,463, which significantly exceeds both the Maricopa County average of $3,318 and the overall state average of $3,345 in Arizona. This discrepancy may reflect the high-quality services and personalized care that Preferred Care provides, ensuring residents receive exceptional attention and support tailored to their individual needs. While the costs are notably higher than local and state averages, families often consider this investment worthwhile for the enhanced level of care and comfort that characterizes the East Valley facility.
Palliative care focuses on alleviating distress at any stage of a serious illness and can accompany curative treatments, while hospice care is for those nearing the end of life with a prognosis of six months or less, emphasizing comfort over curative measures. Both prioritize holistic care for patients and families but differ in timing, goals, and scope.
Fecal incontinence, prevalent among older adults, arises from factors like weakened pelvic muscles and nerve damage, significantly affecting well-being and social interactions. Diagnosis involves clinical evaluation and tests to inform tailored treatments, while caregivers and preventive measures can aid in managing the condition effectively.
Gardening provides seniors with physical exercise, mental and emotional support, and social interaction opportunities, while accommodating their needs through raised beds and ergonomic tools. It promotes health benefits like improved dexterity and cardiovascular health, encourages sustainable practices, and allows for manageable upkeep with low-maintenance plants.
Preferred Care at Home East Valley photos
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Phoenix Sky Harbor International (19 miles away)
New ownership since June 2022 brought positive changes and a refreshed, rejuvenated atmosphere.
Understanding the Nuances of Palliative Care and Hospice: A Comprehensive Exploration
Fecal Incontinence in Older Adults: A Comprehensive Guide
Nurturing Well-Being Through Gardening: A Detailed Guide for Senior Enthusiasts