Mels Tlc

Pros

• American Orchards provides excellent, quality care for residents in need of memory care.
• The employees at American Orchards are friendly, helpful, and show genuine concern for the well-being of residents.
• The facility offers quality meals with a variety of choices for residents.
• Residents at American Orchards receive regular visits and companionship from caregivers, making them feel loved and cared for.
• The facility ensures that residents are dressed in new and clean clothes every day.
• American Orchards has an onsite nurse available 24/7 to attend to any medical needs of residents.
• Families appreciate the consistent communication they receive from the staff regarding their loved one's well-being.
• Residents at American Orchards have experienced a significant decrease in health concerns compared to previous facilities they were placed in.
• Family members feel relieved and less stressed knowing that their loved ones are receiving excellent care at American Orchards.
• The facility is highly recommended by those who have experienced the quality care provided by the staff at American Orchards.

Cons

• The community relations, director, and marketing people are unable or unwilling to provide honest answers.
• They stone wall you when it comes to giving details on what it would take to have your loved one stay there.
• Their treatment of people seeking help for a loved one is dismissive and lacking thought.
• The previous facilities made promises they couldn't keep and provided subpar care.
• American Orchards is priced higher than most facilities, but the care received is not worth the cost.
• The previous facilities had neglectful care and provided terrible meals.
• The care providers at American Orchards make the resident feel loved, but in reality, they do not provide quality care.
• The previous facilities did not change clothes regularly for the resident, while American Orchards does.
• American Orchards lacks proper medical attention compared to the previous facilities.
• There is a lack of availability and responsiveness when it comes to addressing concerns or suggestions at American Orchards.

Review

American Orchards is a senior living facility that specializes in memory care for individuals in need. However, according to one reviewer, the experience at American Orchards was incredibly disappointing. The individual found it difficult and stressful to find a suitable place for their loved one, and unfortunately, the community relations, director, and marketing team at American Orchards were unable or unwilling to provide honest and straightforward answers to their questions regarding the facility's requirements.

It seems that while the staff at American Orchards were more than happy to give a tour of their facility and create a positive impression, they lacked transparency when it came to providing specific details about what it would take for someone to stay there. This lack of clarity can be heartbreaking for families who are desperate for assistance in caring for their loved ones. The reviewer advises caution when dealing with this facility and warns potential residents' families to think twice before making any commitments.

In contrast, another reviewer shares a completely different perspective on American Orchards. They mention that they have had prior experience with two other facilities before placing their mother in American Orchards. According to this individual, there is simply no comparison between the previous facilities and American Orchards.

The reviewer speaks highly of the quality care provided at American Orchards, acknowledging that although it may be more expensive than other facilities researched, it is worth every penny. The care received by their mother has relieved them of concern and stressful situations they previously endured. They emphasize that despite the higher cost, you truly get what you pay for.

Furthermore, the interactions between staff members and residents appear positive overall. The employees are described as friendly, helpful, and genuinely concerned about the wellbeing of the residents. Quality meals are also noted as a highlight compared to previous experiences where subpar meals were provided.

Importantly, the reviewer highlights improvements in personal hygiene care at American Orchards compared to previous facilities where their mother would remain in soiled clothing for days until they intervened. At American Orchards, their mother receives new and clean clothes daily.

One notable aspect of American Orchards is the presence of an onsite nurse available 24/7. This added level of medical care gives the reviewer peace of mind, as they no longer receive frequent calls notifying them about their mother's falls, sickness, or other health concerns.

The reviewer concludes by highly recommending American Orchards based on the exceptional care provided to their mother. Although they still visit their loved one every day, it is because they want to, not because they feel obligated due to inadequate care.

In summary, while one reviewer expresses disappointment and frustration with American Orchards due to a lack of transparency and honesty in their dealings with potential residents' families, another reviewer has a completely different experience. They praise the quality care provided at higher cost and emphasize the attention given to personal hygiene, improved meals, and genuine concern for their loved one's wellbeing. The presence of an onsite nurse adds an extra layer of reassurance for them. Ultimately, both reviews offer valuable insights into the experiences at American Orchards from two different perspectives.

This part of Mesa, Arizona offers a convenient and vibrant community for senior living. With several pharmacies, physicians' offices, and healthcare providers nearby, residents have easy access to medical care. The area also boasts a variety of dining options, from casual fast food restaurants to upscale eateries. For entertainment, there are movie theaters and cafes within a short distance. Additionally, the numerous parks in the area provide opportunities for outdoor recreation and relaxation. Transportation options are readily available with an airport close by for travel needs. Places of worship are also easily accessible for spiritual fulfillment. Overall, this part of Mesa provides a well-rounded environment for seniors looking for a comfortable and active lifestyle.

Pharmacies

• CVS Pharmacy (1 miles)
• Walgreens (1.3 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.5 miles)
• Target Pharmacy (2.5 miles)
• Walmart Pharmacy (2.8 miles)
• Walgreens (3 miles)

Physicians

• Allen Family Medicine (1.4 miles)
• Reddy GI Associates (2 miles)
• East Valley Pediatrics (2.3 miles)
• Barnet Dulaney Perkins Eye Center (2.4 miles)
• Dermatology Solutions (2.6 miles)
• Smith Dermatology (2.6 miles)
• Parikh, Simul Banner Md Anderson Cancer Center (2.7 miles)

Restaurants

• On The Border Mexican Grill & Cantina (1.7 miles)
• Carrabba's Italian Grill (1.8 miles)
• Osaka Japanese Steakhouse (1.8 miles)
• Chipotle Mexican Grill (2.1 miles)
• McDonald's (2.1 miles)
• Freddy's Frozen Custard (2.1 miles)
• The Cheesecake Factory (2.2 miles)

Theaters

• Superstition Springs 25 (1.8 miles)
• Harkins Theatres SanTan Village 16 (4.6 miles)

Cafes

• Over Easy (2.3 miles)
• Starbucks (2.5 miles)
• Starbucks (3.4 miles)
• Dutch Bros Coffee (3.8 miles)
• The Human Bean (3.8 miles)
• Panera Bread (4.3 miles)

Parks

• Riparian Preserve at Water Ranch (2.8 miles)
• Ashley Heights Park (2.9 miles)
• Finley Farms Park (3.4 miles)
• Desert Sky Park (3.4 miles)
• Greenfield Park (4.2 miles)
• Crossroads Green Belt (4.3 miles)
• Eastmark Great Park (4.8 miles)

Transportation

• General Aviation Center (3.3 miles)
• Phoenix-Mesa Gateway Airport (AZA) (3.8 miles)

Places of Worship

• Saint Mary Magdalene Catholic Church (4.4 miles)
• Church of Jesus Christ of Latter Day Saints (4.6 miles)