Haven Of Lakeside
Save3401 North Lockwood Drive, Green Valley, AZ 85929
For more information about senior living options: (844) 490-3973
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Haven Health Lakeside emerges from these experiences as a facility that many families rely on for compassionate, attentive care and practical support during recovery and long-term care. Across a wide range of stories, the shared thread is a strong appreciation for the staff's dedication, the cleanliness and welcoming atmosphere of the building, and the facility's willingness to help families navigate the maze of insurance, payments, and treatment options. Several reviewers describe visits and stays that left them grateful for the way personal attention and professional expertise were delivered, and they highlight how the team keeps families informed with updates at any hour.
nonetheless, the reviews also reflect a real tension between high-quality care and the pressures of working with a large, busy facility. One patient recounts a stark staffing-related challenge: during the first night in the building, the nurse on duty had about 100 patients, with only two CNAs serving around 56 patients in their unit, and no other staff on hand. Within two and a half hours, that patient developed a dangerous DVT, and when the on-duty RN finally checked in, she promptly called 911, enabling a hospital transfer where the DVT was diagnosed. This account underscores how staffing shortages can create dangerous constraints, especially on weekends, and it raises questions about how the facility manages limited resources while preserving patient safety.
Despite such concerns, many reviewers consistently sing the praises of Haven's core care team. The Haven is repeatedly commended for its navigation support - helping families handle insurance, treatment options, and the administrative side of care - so they can focus on recovery. Families report that the staff are not only competent but also patient-centered: they listen, answer questions, and accommodate requests with a level of attentiveness that patients and families find reassuring. The environment is described as clean, friendly, and calm, with updates communicated promptly day and night. In short, the culture of care is one of approachability, transparency, and a genuine commitment to the well-being of each patient.
A number of staff members are singled out for their impact. Michelle and Sheila are described as highly knowledgeable and understanding, contributing to a warm, friendly atmosphere throughout the facility. Kala Ellis is repeatedly praised for her presence and positivity, with several remarks about her ability to lift spirits and make a meaningful difference in patients' days. Micheala and Kayla are also highlighted for their helpfulness and active engagement with residents. The therapy teams - PT, OT, and cognitive therapy - are lauded for their effectiveness, with many reviewers noting noticeable improvements in mobility, balance, and cognitive function. The presence of a therapy dog named Jax adds a comforting, uplifting dimension that families enjoy.
Beyond clinical care, the facility earns praise for its long-term residents and family dynamics. One reviewer with a background in nursing describes Haven as a place where the staff feel like trusted partners in the care journey; they appreciate that the team knows patients' good days and bad days and treats each person with respect. Several reviews emphasize that the front desk and administrative staff remember individual names and make visitors feel welcome, contributing to a sense of community. For families whose loved ones stay for extended periods, Haven is portrayed as a stable, compassionate home where care teams become integral members of their daily lives.
Yet not every note is unblemished. A few reviews recount negative experiences that demand attention. A reviewer describes a nurse's behavior toward a friend, noting harm done by that particular caregiver. Another reviewer cites frustrations about a theft of clothing from a patient, raising concerns about security and safe storage for personal belongings. Some comments reflect a perceived gap between the facility's ideals and certain real-world incidents, including criticism about staff capacity to handle all residents' needs at times, and the occasional encounter with rude or demanding behavior from other patients or their families. Taken together, these points remind readers that, while Haven excels in many aspects, it is not immune to the complexities and risks that come with operating a large, busy care setting.
Overall, the collective voice of these reviews portrays Haven Health Lakeside as a facility with many strengths that families value highly: compassionate, knowledgeable staff; robust rehabilitation services; proactive communication; and a welcoming, clean environment. The stories also acknowledge the unavoidable strain that can accompany high patient loads and weekend staffing gaps, as well as security concerns that some families have faced. For many families, Haven represents a reliable option that delivers meaningful improvements in health and quality of life, and it is frequently recommended as a place to consider for both short-term rehab and ongoing care. The consistent sentiment is one of gratitude for the care received, tempered by a sober awareness of areas where even well-intentioned teams can improve under pressure.
Haven Of Lakeside in Green Valley, AZ is a skilled nursing facility that provides top-notch care services to its residents. Our community offers a wide range of amenities to ensure a comfortable and enjoyable living experience.
Residents can take advantage of our on-site beauty salon, allowing them to easily access hair and nail services without leaving the premises. We also offer cable or satellite TV in every room, ensuring that residents can stay entertained and connected to their favorite shows.
For those who need transportation, we provide community-operated transportation services to help residents get where they need to go. Our computer center allows residents to stay connected with loved ones through email and social media.
We have a spacious dining room where residents can enjoy delicious meals prepared by our staff in a restaurant-style setting. Special dietary restrictions are taken into consideration when planning meals, ensuring that everyone's needs are met.
Many recreational activities are available for our residents to enjoy. Our fitness room allows residents to stay active and maintain their health. We also have a gaming room where residents can engage in friendly competition and socialize with one another. A small library is provided for those who enjoy reading, while a wellness center is available for comprehensive healthcare needs.
Our fully furnished rooms come with private bathrooms for the comfort and convenience of our residents. Housekeeping services are provided regularly to maintain cleanliness and tidiness throughout the facility.
Additionally, Haven Of Lakeside is conveniently located near various amenities including cafes, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This ensures easy access to necessary services and entertainment options for both residents and their visitors.
At Haven Of Lakeside in Green Valley, AZ, we strive to provide exceptional care services in a comfortable environment with numerous amenities and nearby conveniences.
Haven Of Lakeside is located at 3401 North Lockwood Drive, Green Valley, AZ 85929 in Navajo County, Arizona
Haven Of Lakeside on seniors.fyi includes 9 photos including images showing building, interior, bedroom, parking, decor, rehabilitation, physical therapy, fitness, and more.
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