Via Elegante, Sierra Vista

Pros

• The facility is beautifully designed and well-maintained, creating an inviting atmosphere for residents.
• The staff at Via Elegante demonstrates exceptional care and support without negativity, allowing residents to feel empowered.
• Residents are encouraged to engage in activities and contribute, which fosters a sense of independence and belonging.
• Many residents express that they consider Via Elegante their home, highlighting the community's nurturing environment.
• Family members appreciate the staff's compassionate approach towards not only the residents but also their loved ones.

Cons

• The facility does not allow weekend visitors, making it difficult for individuals who work to visit their loved ones.
• Visiting hours close at 4:30 PM, which limits access for working families.
• There have been issues with the phone connectivity, leading to frustration and disappointment in communication with loved ones.
• The management seems more focused on their convenience rather than the needs of patients and their families.

Review

The reviews of Via Elegante in Sierra Vista, AZ, present a complex picture of the facility, revealing both the strengths and challenges faced by residents and their loved ones. On one hand, many reviewers rave about the quality of care and the environment within the community. However, there are notable frustrations related to visitation policies and communication challenges for families of residents.

One reviewer expressed disappointment regarding the facility's visiting hours and policies, highlighting that it is difficult for working individuals to visit during weekdays due to restricted hours. The facility closes its visiting hours at 4:30 PM, which can be very limiting for those with traditional work schedules. This has created a feeling of disconnect between residents and their family members. Compounding this issue is a reported problem with phone connectivity; the reviewer noted that their significant other frequently hangs up the phone without being able to reconnect, leading to frustration about communication barriers with staff.

In stark contrast to these concerns, another reviewer expressed unreserved enthusiasm for Via Elegante, rating it six stars—a clear indication of their satisfaction or admiration for what they describe as a lifegiving community. They emphasized that unlike other facilities they considered that felt somber or uninspiring—“places you would go to die”—Via Elegante came across as vibrant and focused on helping its residents thrive. Their friend's experience at Via Elegante was described as overwhelmingly positive; they appreciated how staff never told him "no" or discouraged his initiative but instead redirected him when necessary. This approach allowed him to maintain a sense of independence while receiving proper care.

A specific anecdote highlighted in this review illustrates this nurturing atmosphere vividly: their friend took it upon himself to rearrange furniture in the day room—an act that went unopposed by staff who respected his agency in creating his environment. Such instances reflect the underlying ethos of patience and respect that seems characteristic of Via Elegante’s staff culture. Additionally, encouraging residents to engage in meaningful activities further enhances feelings of autonomy; residents are invited to assist with tasks like clearing tables after meals which cultivates an important sense of contribution.

Another sentiment echoed among reviewers is how pivotal connection to home is perceived at Via Elegante—not only for residents but also for their families outside the facility. One resident reportedly articulated a deep sense of belonging within these walls, even going so far as stating he didn’t want to leave because he felt at home there. Such expressions underscore not just comfort but fulfillment experienced by many within this supportive community setting—a stark contrast from fear or despair often associated with assisted living situations elsewhere.

Lastly, family members shared feelings of relief knowing that staff not only care deeply about their loved ones but extend kindness toward family members as well. This reflects a holistic approach where caregiver compassion plays a significant role in making them feel part of an extended family rather than mere visitors navigating an impersonal system.

While experiences may differ significantly between those addressing operational frustrations versus those enamored by personal connections made within such an environment, it's evident that feedback around Via Elegante captures both sides—the room for improvement alongside commendations celebrating enrichment offered through engaged caregiving practices focused on dignity and independence for all its residents.

Cafes

• Brews Brothers Coffee (0.2 miles)
• Cuppy's Coffee (4.4 miles)
• Livias Coffee (6.1 miles)
• Jo-2-Go (6.1 miles)
• Gypsy Sips Café (6.1 miles)

Places of Worship

• Southern Baptist Convention (0.3 miles)
• Country Estates Southern Baptist Church (0.3 miles)
• General Conference Of Seventh-Day Adventists (0.8 miles)
• Church of Jesus Christ of Latter Day Saints (1.7 miles)
• Restoration Christian Ministries Center (1.7 miles)
• Our Lady Of Mountains Catholic (2.2 miles)
• Living Word Family Church (2.4 miles)

Restaurants

• Country House (1.7 miles)
• Pizzeria Mimosa (2 miles)
• McDonald's (2.7 miles)
• Manda Le Restaurant & Lounge (2.8 miles)
• Golden Dragon (4.4 miles)
• J's Kitchen (4.4 miles)
• Lily's Raspados (4.4 miles)

Theaters

• Uptown 3 Theatre (1.7 miles)
• Cinemark 10 (4.4 miles)

Transportation

• 3 Canyons Transit Co. (1.9 miles)
• Sierra Vista Shuttle (2.5 miles)
• U-Haul Neighborhood Dealer (2.6 miles)
• U-Haul Moving & Storage (2.6 miles)
• Frontier Airlines (4.4 miles)
• Slick Shuttle Service (4.9 miles)
• Allegiant Airlines (5.6 miles)

Physicians

• Southeast Arizona Urology Care (2.7 miles)
• Brent Barber, MD (2.7 miles)
• Arizona Urology Center (2.9 miles)
• Bella Sierra Women's Center (2.9 miles)
• Associates In Oral & Maxillofacial Surgery (4.4 miles)
• Audiology - Hearing & Balance Services (4.7 miles)
• Cochise Dermatology (4.7 miles)

Parks

• Garden Canyon Park (2.8 miles)
• Country Club Park (4.3 miles)
• Summit Park (4.6 miles)
• Tompkins Park Dog Run (4.8 miles)
• Las Cienegas National Conservation Area (4.9 miles)
• Tompkins Park (5.1 miles)
• Monkey Bars (5.4 miles)

Pharmacies

• Sierra Vista Phytotherapeutics (4.4 miles)
• Sierra Health Mart Pharmacy (4.8 miles)

Hospitals

• Nami Southeastern Arizona (6.1 miles)