Solterra

690 Observation Trail, Green Valley, AZ 85614

For more information about senior living options: (844) 490-3973

3.8 from 22 reviews
5 stars
12
4 stars
4
3 stars
1
2 stars
0
1 stars
5

Active Adult Communities (55+)

Overall Review of Solterra

Pros

  • pro The homes are described as beautiful.
  • pro Stefanie Duncan is a pleasure to work with.
  • pro The quality of the build met their standards.
  • pro The Catalina One model is modern and open.
  • pro The community layout provides mountain views without showing neighbors' backyards.
  • pro The Green Valley area is described as a nice and safe community.
  • pro The subdivision is conveniently located near shopping and Green Valley Recreation Centers.
  • pro The backyard view is described as amazing.

Cons

  • pro They describe the homes as overpriced.
  • pro They report very poor communication and missed appointments.
  • pro They claim post-closing defects and issues (drainage problems, crooked fence, paint defects, missing landscape rocks, and damaged lines) were not promptly fixed.
  • pro They accuse construction crews of pre-dawn work that disturbs neighbors.
  • pro They allege sales staff were unprofessional, unresponsive, and dishonest.
  • pro They say the overall experience is terrible and not recommended.

Review

The Fairfield/Solterra community in Green Valley, Arizona, presents itself as a growing, scenic option for homebuyers who want modern layouts, close proximity to shopping and recreation, and a hillside backdrop with mountain views. Several reviews highlight the core appeal: beautiful, new homes with thoughtful floor plans, a community that's expanding with additional lots, and a location near the Green Valley Recreation Centers that offer swimming, fitness equipment, and social activities. For some buyers, the appeal is geographic and lifestyle oriented - central to shopping, easy access to recreation, and the sense that the area is undergoing steady growth, with new homes and more opportunities on the horizon.

On the positive side, there are strong endorsements of specific individuals and design aspects. Stefanie Duncan is repeatedly described as a pleasure to work with, and some buyers praise the Catalina One model for its modern, open feel. The community's layout is noted as tiered, with homes on one side of the street that grants most residents mountain views without overly intruding into neighbors' backyards. Several buyers emphasize that, once inside, the homes themselves meet or exceed their standards for quality, and they appreciate the clear design intent and the overall aesthetic of Fairfield's new builds. A few reviews even point to price points that begin in the low 300k range, situating Fairfield's new homes as accessible entry points in a market that's seeing rising values, lot premiums, and HOA considerations.

Yet along with the positive notes, there is a substantial thread of concern centered on communication and reliability. A number of reviews recount poor communication and missed appointments, with instances of scheduled visits that never occur and promises that aren't followed up on. One reviewer specifically notes, "Very poor communication? makes appointment and then does not show," describing a pattern where they waited around all day for a window that was never honored. Others report ongoing frustrations with responsiveness, suggesting that coordination with the sales or construction team can be a slow or inconsistent process, and that this can undermine trust during the buying and after-sale period.

Construction and post-purchase issues loom large in the impressions of many homeowners. Several accounts detail tangible workmanship problems and maintenance glitches after moving in: a sinkhole arising from drainage concerns, misaligned or crooked fencing, paint speckles on floors that are difficult to remove, landscape rocks that were removed or not replaced, and even damage to internet lines during excavation. Shutters that were promised late in the process arrived months later and were crooked or imperfect, with nails sticking out. Beyond these cosmetic and functional issues, there is mention of broader restorative needs - drainage fixes, shingles replacement, and landscape restoration - that have not been promptly addressed. The repeated refrain is that while some problems were eventually resolvable, the process to get repairs scheduled and completed was frustrating, and the contractors' presence could be disruptive, including reports of pre-dawn work that bothered nearby residents.

The sentiment in several reviews shifts from disappointment to outright caution about buying into the Solterra development. Some reviewers explicitly state they would not recommend buying from Fairfield in Solterra, describing experiences as "terrible" or "don't buy." Others caution that while certain homes - particularly the so-called "speck houses" or properties that the owners had finished fixing themselves - look good, the experience with new builds and the handling of construction by Fairfield has left a sour impression. There are even pointed accusations about sales practices, with one reviewer describing a Fairfield salesperson as "a pastor" and alleging manipulation around timing and contracts that led to a sale happening without the original party's knowledge. In another instance, a buyer claims their elderly father was misled, with a contract being positioned to close abruptly and the company's leadership publicly chastised their real estate agent for not foreseeing the sale. Taken together, these anecdotes fuel a perception among some readers that unethical or at least aggressively pushy sales behavior has occurred, prompting strong warnings to potential buyers to proceed with caution and thorough due diligence.

Despite the negatives, there remains recognition of the community's potential and some positive experiences that provide a counterbalance. The development's central location - near shopping and a Green Valley Recreation Center - remains a practical draw for many buyers who value accessibility and the lifestyle amenities of the region. The overall picture is one of a community with undeniable appeal: modern, attractive homes, a setting that offers scenic views, and a neighborhood structure designed to maximize exposure to the surrounding landscape. For some residents, these attributes justify the investment and the effort required to navigate the construction and post-purchase process; for others, the combination of communication challenges, repair delays, and questions about sales integrity makes them hesitant to recommend Fairfield's Solterra project without significant caution and careful, documented follow-up.

In summary, Fairfield's Solterra at Las Campanas in Green Valley is a development that embodies the contrasts often found in new-home communities: striking design, thoughtful layouts, and a compelling location on one hand, and on the other, mixed experiences with communication, construction quality, and customer service. Buyers are drawn to the aesthetics, the mountain vistas, and the potential for a thriving, amenity-rich lifestyle, while prospective purchasers should be mindful of the reported delays in responsiveness, the variety of post-purchase issues, and the seriousness with which some customers question the integrity of certain sales practices. For anyone considering a home in this area, it would be prudent to gather comprehensive references, verify warranties and service commitments, and maintain a detailed record of communications to navigate the process more smoothly and protect their investment.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Active Adult Communities (55+) Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.

Amenities

  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Tucson International (17 miles away) Tucson International (17 miles away)

Care Services

  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Description

Solterra in Green Valley, AZ is an exceptional assisted living community that offers a comfortable and enriching lifestyle for seniors. With a range of amenities and care services, residents can enjoy a worry-free and fulfilling experience.

One of the key features of Solterra is its top-notch Wi-Fi/high-speed internet connectivity. This ensures that residents can stay connected with their loved ones, access information, or simply enjoy online entertainment at their convenience.

Care services at Solterra include meal preparation and service, ensuring that residents receive delicious and nutritious meals on a daily basis. Additionally, medication management is also provided to ensure that residents never miss their prescribed medications.

The dining experience at Solterra caters to special dietary restrictions, ensuring that all residents' nutritional needs are met. Whether it's due to allergies, dietary preferences, or medical requirements, the professional staff is dedicated to accommodating each resident's unique food choices.

Solterra benefits from its convenient location with numerous nearby cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and even hospitals. This allows residents easy access to various amenities and services they may need in their day-to-day lives.

Overall, Solterra in Green Valley promises a vibrant lifestyle where seniors can relax knowing that their needs are being well taken care of. From modern amenities to comprehensive care services and convenient access to nearby facilities, this assisted living community strives to offer comfort and peace of mind for its residents

Nearby Places of Interest

Transportation

  • U-Haul (0.4 miles)
  • Budget Rent A Car (0.9 miles)
  • Enterprise Rent-A-Car (1.5 miles)

Places of Worship

  • Our Lady of the Valley Roman Catholic Church (0.5 miles)
  • Our Lady Of The Valley Parish (0.5 miles)
  • United Methodist Church of Green Valley (0.8 miles)
  • Beth Shalom Temple Center (1.1 miles)
  • Christian Science Church (1.3 miles)
  • Sahuarita Church of God In Christ (1.3 miles)
  • Lutheran Church of the Risen Savior (1.3 miles)

Physicians

  • Carondelet Medical Group - Green Valley (0.5 miles)
  • Carondolet Urgent Care (0.5 miles)
  • Carondelet Green Valley Imaging Center (0.5 miles)
  • Carondelet Medical Mall At Green Valley Imaging Services (0.5 miles)
  • Sheftel Associates Dermatology (0.6 miles)
  • Valley ENT Green Valley (0.6 miles)
  • Pima Heart (0.6 miles)

Hospitals

  • Carondelet Health Network (0.6 miles)

Pharmacies

  • Walgreens (0.9 miles)
  • Safeway Pharmacy (1.6 miles)
  • Safeway Food & Drug (1.6 miles)
  • Maciak (1.9 miles)
  • CVS Pharmacy (1.9 miles)
  • Safeway Food & Drug (1.9 miles)
  • Safeway Pharmacy (2 miles)

Restaurants

  • The 19th Hole Bar & Grille (1 miles)
  • Arizona Family Restaurant (1 miles)
  • Old Chicago Deli (1 miles)
  • Ragazzi Italian Restaurant (1 miles)
  • El Rodeo (1.1 miles)
  • Over Par Restaurant & Lounge (1.1 miles)
  • Two Girls Pizzeria (1.3 miles)

Cafes

  • Marti's Bistro (1 miles)
  • Mountain View Cafe & Bakery (1.4 miles)
  • Continental Cafe (1.9 miles)
  • Starbucks (2 miles)
  • Dutch Bros Coffee (2.3 miles)
  • Starbucks (2.5 miles)
  • Healwithteacom Sahuarita (3.2 miles)

Parks

  • Desert Meadows Park (2 miles)
  • Madera Highlands Park (2.2 miles)
  • Pima County Parks Recreation Natural Resources Green Valley (3.1 miles)
  • Quail Creek Dog Park (3.6 miles)

Frequently Asked Questions

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