Touching Hearts at Home - Goodyear

Pros

• Touching Hearts has made a 90-year-old Mom very happy.
• The aid in attendance (Kathy) was caring, cheerful, and made the Mom ask when she was coming back.
• The follow-up after the first visit was nice and they asked if anything else was needed.
• Touching Hearts is an awesome company that goes above and beyond to help.
• The owners of this franchise love what they do and coordinate quality care for their clients.
• The caregivers are compassionate, knowledgeable, and make their clients comfortable.
• Touching Hearts treats their employees like family, and they enjoy working with them.
• The management team is responsive, kind-hearted, and professional.
• Touching Hearts is a wonderful company that shows they care and are understanding and sympathetic.
• The results have been good, and they would recommend them to others looking for home care services.

Cons

• The first staff member I had was amazing and everyone after that was horrible.
• I would not recommend them to take care of your loved ones.
• They were easier to work with, down to earth and were picky about their caregivers.
• Many of the caregivers work for multiple companies so when we started with Touching Hearts Jan and Debra really made the difference.
• In an industry prone to a great deal of turnover, Jan and Debra have done a remarkable job of making sure we always have the help we need.
• I pray I never have another family member in need of such intensive care, but if I do, Touching Hearts will be my first call.
• The caregivers are wonderful and take excellent care of my mother. And, she has bonded with them.
• They helped him with everything from doctor appointments to making dinner. Thank you Touching Hearts so much!

Review

Touching Hearts at Home has received overwhelmingly positive reviews from clients and caregivers alike. One client expressed their gratitude for the caring and cheerful aid provided by Kathy, which had a significant impact on the happiness of their 90-year-old mother. The follow-up after the first visit was also appreciated. Another reviewer praised the management staff and caregivers for going above and beyond to assist them in a time of need, describing Touching Hearts as an "Awesome company!!"

The dedication and compassion of the owners of this franchise were highlighted in another review. It was mentioned that they do everything possible to coordinate quality care for their clients, ensuring that caregivers are knowledgeable and compassionate. Trustworthiness is emphasized as a key trait of Touching Hearts, making them a reliable choice for anyone in need of home care services.

A caregiver who worked for Touching Hearts described the company as treating employees like family. They also commended the supervisors-owners, stating that they were amazing and sweet individuals who genuinely cared about their staff. The positive work environment and caring atmosphere made it a pleasure to work for Touching Hearts.

One reviewer suggested contacting Touching Hearts if anyone needs assistance caring for their parents, praising the amazing staff's accommodating nature, understanding, and sympathy towards everyone in the household. Another individual expressed satisfaction with their experience using Touching Hearts twice, noting improvement in their condition due to the care received through the service.

The exceptional customer service provided by Jan and Debra, the owners of Touching Hearts at Home, was emphasized by a client who had utilized multiple home care agencies before settling on this one exclusively. The responsiveness, reliability, and quality of caregivers set this agency apart from others. They went above and beyond to ensure that shifts were filled with qualified caregivers while keeping clients informed.

In contrast to these positive reviews, one person had mixed experiences with Touching Hearts at Home. They found the first staff member to be amazing but had negative experiences with subsequent caregivers, leading them to not recommend the company for caring for loved ones.

The overall sentiment among reviewers is that Touching Hearts at Home provides exceptional care and truly cares about their clients. The compassionate nature of the caregivers, coupled with responsive and kind-hearted management staff, creates a supportive environment that clients and employees appreciate. The trustworthiness, reliability, and commitment to quality care make Touching Hearts a highly recommended choice in home care services.

This part of Goodyear, Arizona offers a convenient and practical location for senior living. With several physicians, pharmacies, and a hospital nearby, residents have access to quality medical care. There are also a variety of cafes and restaurants within close proximity, providing plenty of dining options. Additionally, the presence of places of worship offers opportunities for spiritual fulfillment. For leisure activities, there are several parks in the area where seniors can enjoy outdoor recreation. The Estrella Falls 16 movie theater provides entertainment options as well. Overall, this neighborhood offers essential services and amenities that cater to the needs and interests of seniors.

Physicians

• West Valley Vision Center (0.3 miles)
• Holland Jerry M MD (0.8 miles)
• Estrella Internal Medicine & Pediatrics PC (0.8 miles)
• Beatrice Keller Clinic (0.8 miles)
• Palm Valley Oral Surgery (1 miles)
• Palm Valley Medical (1.2 miles)
• Goodyear Eye Specialist (1.2 miles)

Cafes

• Starbucks (0.3 miles)
• Dutch Bros Coffee (0.5 miles)
• Starbucks (2 miles)
• Dutch Bros Coffee (2.6 miles)
• Starbucks (2.7 miles)
• Starbucks (4.1 miles)
• Starbucks (6.1 miles)

Restaurants

• Clubhouse Grill (0.4 miles)
• Burger King (0.5 miles)
• Old Pueblo Cafe (1 miles)
• McDonald's (1 miles)
• Chipotle Mexican Grill (1.1 miles)
• Wildflower (1.2 miles)
• Freddy's Frozen Custard & Steakburgers (1.3 miles)

Pharmacies

• Walgreens (0.4 miles)
• Walmart Pharmacy (0.5 miles)
• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (2.1 miles)
• Walgreens (2.3 miles)

Places of Worship

• St Peter's Episcopal Church (0.5 miles)
• Church At Litchfield Park (1.1 miles)
• Vineyard Christian Fellowship West Valley (2.1 miles)
• The Rock Church (3.2 miles)

Parks

• Turtle Park (1.2 miles)
• Aleppo Park (1.4 miles)
• Rio Paseo Park (1.5 miles)
• Goodyear Community Park (2.2 miles)
• Avondale Friendship Park (2.6 miles)
• Wildflower Park North (3.4 miles)
• Goodyear Dog Park (5.8 miles)

Theaters

• Estrella Falls 16 (1.5 miles)

Hospitals

• Western Regional Medical Center (1.8 miles)

Transportation

• Phoenix Goodyear Airport (GYR) (3.5 miles)