Heritage Health Care Center
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1300 South Street, Payson, AZ 85501
For more information about senior living options: (844) 490-3973
"If you want your loved one to be ignored and become even more ill than when they came in then this is the place for you." "Nursing ratio is 30 patients to one nurse and the CNAs by and large rather sit around the nursing station and play on the computers and chat." "Run from this place - it is the worst of the worst." "My father in law is basically ignored and has been there 60 days and is worse then when he was admitted - he has had to be admitted to the hospital twice because of the poor care he is receiving."If you are in search of a place that provides exceptional care for your loved ones, then look no further than Heritage. This facility has received multiple 5-star ratings and it is easy to see why. From the moment you enter, you are greeted by friendly staff who are dedicated to ensuring the comfort and well-being of all residents.
The atmosphere at Heritage is truly home-like, creating a sense of warmth and security for those who reside there. The food is delicious, and the facility boasts a relaxed and comfortable environment. Visitors are consistently met with warm greetings as they traverse the halls, and the majority of staff members are always ready and alert to offer assistance.
One reviewer shared their personal experience of their great-grandmother's three-year stay at Heritage, during which time she has seen significant improvement in her overall health and well-being. It is clear that the excellent care provided by the nurses has played a significant role in her progress. The bond that has developed between staff and residents is evident, as many consider Heritage to be their second family.
Heritage also offers top-notch nursing, rehabilitation, and daily living services. The compassionate staff ensures that each patient receives personalized care tailored to their specific needs. The rehab team at Heritage is particularly praised for their dedication and comprehensive approach to patient care.
However, it's important to note that not all reviews have been positive. One review suggests that the quality of care at Heritage may vary depending on individual experiences. They express dissatisfaction with what they perceive as neglectful treatment of their loved one due to high nurse-to-patient ratios and inattentive CNAs.
Nevertheless, these negative experiences seem to be outliers among overwhelmingly positive reviews of Heritage. Another reviewer shares how their aunt found new life after moving into this facility when she could no longer live alone safely. Meanwhile, another reviewer praises the sparkling cleanliness of the facility, excellent food, numerous activities available for residents' enjoyment, and attractive living options.
Overall, it appears that Heritage is a facility that strives to provide excellent care and a comfortable living environment for its residents. While there may be some isolated instances of subpar experiences, the majority of reviews express high levels of satisfaction and recommend Heritage as a top choice for your loved ones' needs.
96 resident community capacity
Assisted Living
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet
Community operated transportation Transportation arrangement
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesHeritage Health Care Center in Payson, AZ is a skilled nursing facility that offers a comprehensive range of care services for individuals in need of assistance with their daily living activities. Our community is designed to provide a comfortable and nurturing environment for our residents, with various amenities and services to enhance their quality of life.
At Heritage Health Care Center, we understand the importance of maintaining one's personal appearance and grooming. That is why we have a beauty salon on-site, ensuring that our residents can always look and feel their best. Additionally, we offer cable or satellite TV in each room, so our residents can enjoy their favorite shows and movies at any time.
Transportation is never an issue at Heritage Health Care Center, as we provide community-operated transportation for our residents' convenience. We also have a computer center available for those who wish to stay connected with loved ones or engage in online activities.
Our dining options are designed to cater to special dietary restrictions, ensuring that each resident receives meals tailored to their individual needs. The dining room offers restaurant-style dining, creating an enjoyable atmosphere for every meal.
Staying physically active is important for overall well-being, which is why we have a fitness room equipped with exercise equipment as well as planned fitness programs. For residents looking for leisure activities, we offer a gaming room, small library, and scheduled daily activities led by our dedicated staff members.
Nature lovers will appreciate our beautifully maintained garden and outdoor spaces where they can relax and enjoy the fresh air. Housekeeping services are offered to keep living spaces clean and tidy.
For those requiring assistance with medication management or specialized dietary plans such as diabetes diets, our skilled nursing staff is available 24/7 to ensure the health and safety of our residents.
At Heritage Health Care Center in Payson, AZ, we strive to create an engaging and supportive environment where seniors can maintain their independence while receiving the care they need. Contact us today to learn more about our assisted living community and how we can cater to your unique needs.
Heritage Health Care Center is located at 1300 South Street, Payson, AZ 85501 in Gila County, Arizona
Heritage Health Care Center on seniors.fyi includes 28 photos including images showing interior, outdoor, trees, patio, courtyard, dining, bedroom, hallway, and more.
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