Kindred at Home Glendale

Pros

• Mrs. Destinee Carreon is described as the best manager in the company, careful with everybody, hardworking, respectful, and responsible.
• The business is described as a great business.
• Lisa Feygin has been a pleasure to deal with, pairing clients with personable, hardworking caregivers who make a difference.
• Kindred's staff are great to work with and go out of their way to assist families.
• The company provides sitter options and helps with scheduling and medication reminders; the caregiver is experienced.
• Royleen is pleasant, experienced, and provides excellent care, attuned to both patient and family needs.
• Victoria gave outstanding, compassionate care for a dad with cancer and dementia, going above and beyond to support him and the family.
• Mo arranged Victoria and the match was spot on.
• Kindred at Home provides superior home care; the caregivers are kind, patient, and go above and beyond.
• Kindred's caregivers get to know clients as individuals and treat them with kindness, respect, and love.
• Claudia is fantastic, and the father looks forward to his visits.
• Mo and her care team deliver wonderful care, leading to strong recommendations for Kindred.

Cons

• One reviewer was very disappointed, citing language barriers, lack of social connections for their mom, slow internet, and rude, unprofessional maintenance staff.
• Another reviewer felt the care offered was not successful and that things could have been better for their spouse during a time of need.
• A different reviewer described the agency as unprofessional, felt they would not trust them with a loved one, and said they were treated poorly and dismissed, even being called "bro."

Review

Kindred at Home Glendale is best suited for families who want highly personalized, professional in-home care that allows a loved one to stay at home while receiving daily support, companionship, and medical-related assistance. This community-like service works well for seniors with mobility challenges, dementia, or cancer where caregivers handle meals, light housekeeping, errands, transportation to appointments, medication reminders, and constant supervision. It is especially advantageous for families seeking a seamless, coordinator-driven experience - where care plans are tailored, staffing is carefully matched to individual needs, and arrangements can scale up quickly to cover urgent or around-the-clock needs.

Those considering alternatives should know this may not be the right fit for households seeking a traditional, on-site assisted-living facility with a fixed environment. Language barriers or cultural preferences can complicate interactions if communications aren't explicitly aligned from the start, and a handful of reviewers surfaced concerns about interactions with staff or maintenance in ways that suggest inconsistent experiences. If the priority is a formal facility setting, or if budget constraints are acute and require a more predictable, one-price-per-day model, exploring other options may be prudent. The most important precaution is clear, upfront alignment on caregiver language capabilities, scheduling expectations, and decision-maker accessibility.

The strongest upside lies in the personnel and process. Caregiver matching is consistently praised, with families noting that Kindred assigns personable, experienced aides who fit the client's routines and personalities. The team does not stop at placement: administrators and coordinators maintain ongoing involvement, help schedule and remind about medications, and coordinate with doctors and hospice teams when needed. The ability to secure a sitter or aide on short notice, and to maintain 24/7 support when the situation demands, is repeatedly highlighted as a core strength. In practice, this translates into fewer gaps in care and greater peace of mind for families.

Several individual staff members rise above the norm in reviews, signaling a durable strength of the operation. Destinee Carreon is repeatedly described as an exceptionally capable manager who is respectful, responsible, and deeply invested in the welfare of clients. Lisa Feygin is praised for proactive in-home assessments and for pairing families with caregivers who truly fit. Victoria stands out for sensitive, attentive care during challenging medical episodes, including dementia and cancer, and for maintaining connection with families and hospice teams. Mo's coordination and constant availability are also singled out as a key reason families trust Kindred, with many noting how she "arranged the right care" and checked in thoroughly. This constellation of strong, hands-on leadership and coordinator-level commitment underpins reliable day-to-day care.

Yet no service is perfect, and a small share of reviews notes friction points that require attention. One experience labeled the care effort as not successful for a spouse, signaling that outcomes can depend on the fit between caregiver and client and on how goals are communicated. A reviewer described language barriers for a non-English-speaking loved one and highlighted slow internet, suggesting mismatches between expectations and day-to-day realities in certain scenarios. Another review flagged unprofessional conduct and a dismissive tone, underscoring the importance of choosing a care partner with explicit commitments to respectful, consistent communication and clear boundaries. These outliers remind families to document preferences, request continuity of caregivers where possible, and verify staffing protocols in advance.

Bottom line: for families seeking dependable, compassionate in-home care with meticulous caregiver matching, proactive management, and flexible coverage that can adapt to medical and personal needs, Kindred at Home Glendale stands out as a strong, practical option. It is less suited for those who require a formal facility environment, have pressing language barriers that demand highly specific communication approaches, or operate with tight budget constraints that favor predictable, facility-based pricing. To optimize the experience, engage early with the local management, request a dedicated care coordinator, insist on written care plans and language preferences, and consider a short trial period to confirm caregiver compatibility and communication promises.

This part of Glendale, Arizona offers a convenient and diverse range of amenities for seniors looking to reside in the area. There are several restaurants nearby, including Oregano's Pizza Bistro and Macayo's Mexican Table, providing a variety of dining options. Multiple pharmacies are also within close proximity for easy access to medications and health supplies. Additionally, there are reputable healthcare providers in the area such as Arrowhead Health Centers and HonorHealth Medical Group for medical needs. For leisure activities, there are cafes like Dutch Bros Coffee and Starbucks for socializing over coffee, as well as theaters like AMC Arrowhead 14 for entertainment. Several parks offer opportunities for outdoor recreation and relaxation, while various places of worship cater to spiritual needs. Overall, this area provides convenience, accessibility, and a sense of community for seniors looking to settle down in Glendale.

Restaurants

• Oregano's Pizza Bistro (0.1 miles)
• Macayo's Mexican Table (0.8 miles)
• Heroes Pub and Grub (1.3 miles)
• Portillo's Hot Dogs (1.5 miles)
• Raising Cane's Chicken Fingers (1.6 miles)
• In-N-Out Burger (1.8 miles)
• Chick-Fil-A (1.8 miles)

Pharmacies

• Walgreens (1 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (2 miles)
• Walgreens (2.2 miles)
• Walgreens (2.2 miles)
• Walgreens (2.5 miles)
• Albertsons Pharmacy (2.8 miles)

Physicians

• Arrowhead Health Centers (1 miles)
• Arrowhead Endoscopy & Pain Management Center (1 miles)
• Arrowhead Hospital - Bryan Ficarra, DO (1.1 miles)
• HonorHealth Medical Group - West Union Hills - Primary Care (1.1 miles)
• SimonMed Imaging (1.1 miles)
• Paseo Family Physicians (1.3 miles)
• Kevin Turner (1.8 miles)

Cafes

• Dutch Bros Coffee (1.1 miles)
• Starbucks (1.3 miles)
• Starbucks (1.7 miles)
• Starbucks (2.7 miles)
• Dutch Bros Coffee (3 miles)
• Starbucks (3.8 miles)
• Starbucks (4.7 miles)

Theaters

• AMC Arrowhead 14 (1.4 miles)
• Arrowhead Fountains 18 (2.2 miles)
• AMC Deer Valley 30 (4.9 miles)

Parks

• Foothills Park (1.5 miles)
• Fletcher Heights Park (3.2 miles)
• Rio Vista Community Park (3.4 miles)
• Thunderbird Park (3.8 miles)
• Conocido Park (4.4 miles)

Places of Worship

• St Thomas More Parish (1.7 miles)
• The Church At Arrowhead (1.9 miles)
• Pure Heart Christian Fellowship (3.4 miles)
• Church of Jesus Christ of Latter Day Saints (4.1 miles)
• Phoenix Arizona Temple (4.4 miles)
• CCV Childrens Building (4.8 miles)
• Christ's Church of the Valley (4.8 miles)