Firebird Assisted Living in Glendale, AZ
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Decor
Architecture
Dining
Kitchen
Seating Area
Bathroom
Library
Palm Trees
7179 West Firebird Drive, Glendale, AZ 85308
For more information about senior living options: (844) 490-3973
The staff at Thunderbird Senior Living are incredibly kind, friendly, and attentive. Mallory is described as amazing, compassionate, and going above and beyond to help families. Katie Scott is an asset to the facility, making visitors feel welcome and well cared for. Stellar Living's improvements have led to better-trained staff, impeccable amenities, and a more enjoyable dining experience. The community is consistently described as clean, beautiful, and welcoming. The dining program has improved with a new chef, bringing enjoyment back to meals. Residents and families note the care and devotion of the staff, with engaging activities and thoughtful oversight. The environment feels like family, with friendly, supportive staff and residents alike.
One reviewer calls Thunderbird Senior Living "the absolute worst memory care place ever," warning others to avoid it due to neglect. Another reviewer accuses the facility of severe neglect, including failure to properly evaluate residents. A reviewer describes the dining service as terrible, noting tenants wait over an hour for soup and some meals never arrive. A reviewer states that management is non-existent and frequently unreachable, with ongoing scheduling and staffing problems. A reviewer reports unsanitary conditions, roaches in rooms, and generally poor upkeep. A reviewer claims rent increases are skyrocketing and the food is largely cold, frozen, pre-packaged. A reviewer warns that neglect runs deep there and advises not to move a loved one to the place. A reviewer notes the phone system has been down for days, making contact with residents impossible and calling it unacceptable. A reviewer observes that staff sometimes lack basic courtesy and patience, failing to show kindness.Firebird Assisted Living in Glendale is best suited for seniors who want a home-like, socially vibrant environment where staff form genuine connections and daily life is anchored by an active program. The community tends to appeal to residents who value reliable transportation, opportunities to socialize, and a sense of belonging within a well-kept campus. It works well for families seeking compassionate, approachable staff and a residence that feels more like a neighborhood than a medical facility. Those who require highly predictable, high-end dining on a strict schedule or around-the-clock, intensive medical oversight may want to consider alternatives. The best fit is a resident who thrives on engagement, safety, and personal attention from a dedicated team.
Key strengths surface on the human side: staff described as kind, patient, and attentive, with caregivers who often become like family to residents. The property earns praise for cleanliness and beauty, projecting a bright, welcoming atmosphere that reinforces comfort. Residents have access to a robust slate of activities, outings, and transportation, supporting independence and social ties. The layout and maintenance emphasize safety and ease of movement, helping visitors and families feel at ease during tours and visits. Taken together, the sense of community and interpersonal warmth tends to be the defining feature, turning everyday living into a shared, cheerful experience.
On the flip side, dining and administration issues recur in the reviews. Dining quality and service are uneven, with reports of long waits, missed orders, or meals not meeting expectations. Management stability also emerges as a concern in several accounts, including gaps in communication and occasional lapses in accountability. There are somber reminders about neglect perceptions in some reviews, and concerns about maintenance and operational glitches - like downed phone lines or slow response times - that can erode trust. While not universal, these threads signal clear heat points that demand careful questions and demonstrations during visits.
Nevertheless, the positive experiences tend to offset many of these drawbacks when the right conditions align. Strong, steady leadership can lift staff morale, improve dining service, and restore reliable communication. When administrators actively solicit feedback and recognize helpful staff, resident satisfaction tends to rise and turnover often decreases. The social infrastructure - programs, transportation, and family-friendly dining options - provides real value that can outlast occasional menu misfires or scheduling hiccups. Prospective residents should assess whether leadership stability and a responsive care culture are present and credible, because those elements determine whether the community can deliver sustained quality of life.
For families weighing Firebird, the practical test is a targeted, two-step process. First, tour during mealtime to observe service speed, consistency, and how staff assist residents who need help. Second, request to speak with the care director and dining supervisor about how dining is managed on busy days and how concerns are resolved, including samples of current menus and a transparent explanation of pricing. Inquire about transportation schedules, staff-to-resident ratios, and how safety features are monitored after hours. If memory care or higher medical needs are anticipated, verify the availability of trained 24/7 nursing coverage. Compare with other Glendale options in terms of dining reliability, leadership stability, and cost structure before deciding.
In short, Firebird Assisted Living is a solid fit for seniors who prize a warm, active community and a personal, attentive staff. It shines where connection, safety-minded design, and accessible amenities matter most. The decision hinges on dining consistency, administrative responsiveness, and the overall quality of day-to-day management; when these areas are steady, the community delivers a genuine sense of home that families seek. If dining predictability and unwavering leadership are essential, alternatives with proven strength in those domains should be considered. A thoughtful visit - focused on meal service, care planning, and neighborly interactions - will reveal how Firebird measures up to expectations and where it may genuinely excel.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (21 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Firebird Assisted Living in Glendale, AZ is a warm and welcoming community that provides exceptional care and support for seniors. Our dedicated staff are committed to ensuring the well-being and comfort of our residents, offering a range of services and amenities designed to meet their individual needs.
We offer both board and care home options as well as respite care, providing flexible solutions for seniors requiring assistance with daily activities. Our community features fully furnished accommodations, creating a comfortable and homely environment for our residents. With beautiful gardens and outdoor spaces, our residents can enjoy fresh air and relaxation surrounded by nature.
At Firebird Assisted Living, we understand the importance of maintaining a healthy lifestyle. Our dining room serves delicious meals that cater to special dietary restrictions, ensuring that our residents receive proper nutrition. We also provide housekeeping services to ensure that our residents' living spaces are clean and tidy.
Our caring staff are trained to assist with activities of daily living such as bathing, dressing, transfers, and medication management. We work closely with healthcare providers to ensure comprehensive coordination of care for our residents. Transportation arrangements are available for medical appointments, allowing our residents to easily access necessary healthcare services.
Engaging activities are an essential part of life at Firebird Assisted Living. We offer scheduled daily activities that promote social interaction and mental stimulation. Our residents can enjoy the company of their fellow residents while participating in a variety of engaging programs.
Conveniently located near various amenities, Firebird Assisted Living offers easy access to cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This ensures that our residents have easy access to all they need while enjoying their vibrant surroundings.
At Firebird Assisted Living in Glendale, AZ, we strive to create an inviting and supportive community where seniors can thrive. Contact us today to learn more about how we can make your loved one's assisted living experience exceptional.
Firebird Assisted Living is located at 7179 West Firebird Drive, Glendale, AZ 85308 in Maricopa County, Arizona
Firebird Assisted Living on seniors.fyi includes 10 photos including images showing interior, decor, architecture, bathroom, bedroom, landscaping, reading area, swimming pool, and more.
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Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
Interior
Decor
Architecture
Dining
Kitchen
Seating Area
Bathroom
Library
Palm Trees
