6088 North 85Th Avenue, Glendale, AZ 85305
For more information about senior living options: (844) 490-3973
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Edith is amazing, with exceptional dedication to clients and providers. Valerie is a responsive, supportive manager who keeps scheduling on track. The caregivers are kind, attentive, and highly capable, delivering outstanding care. MyTrueJoy is described as a family-like company that treats clients and staff with respect. Clients feel their loved ones are in good hands and treated like family. The service is professional, reliable, and consistently goes above and beyond. Gabby is helpful and makes scheduling, check-ins, and paperwork easier. Laura is a patient, helpful coordinator who supports both caregivers and families. The leadership team, including Edith, Rizza, and Gabriela, is compassionate and committed. MyTrueJoy provides growth opportunities and a supportive environment for employees. The company earns high praise from clients for its care quality and compassionate staff. The care for veterans and elderly is described as life-changing and extremely valuable.
They describe it as the worst home care, with bad management and employees treated like trash. Clients are reportedly left without caregivers when they need help. They do not recommend this home care. They say the company should hire new office staff and stop editing employees' hours. There are warnings that a caregiver was allowed to take control of a client's bank account to pay for care and accept gifts, leaving a veteran with full control of his money. They feel there is a lack of proper communication and that workers are not heard; new managers and supervisors are needed.Crystal Joy Care Home in Glendale is best suited for families that prize a true home-like atmosphere paired with highly attentive, personable care. This community works best for seniors who want daily living assistance delivered with warmth and continuity, ideally by the same caregivers who become familiar with personal routines and preferences. It suits those who value a calm, neighborly setting - where large common areas, open sight lines, and a comfortable dining space foster social connection - and who appreciate hands-on coordination from managers who actively shepherd schedules, replacements, and care plans. For families seeking a small, intimate environment rather than a large campus, Crystal Joy tends to deliver the sense of "home" that many desire but struggle to find elsewhere.
Those who may want to consider alternatives include families prioritizing ironclad scheduling reliability and more formalized governance. Several reviews highlight inconsistent caregiver coverage and management gaps that can leave clients short-handed at crucial moments. For a care plan that demands robust 24/7 back-up, strict adherence to hours, and predictable staffing, larger facilities or agency-backed models with deeper administrative scaffolding may offer greater peace of mind. Also, families wary of potential administrative missteps or unclear internal processes should weigh other options that emphasize standardized procedures and transparent back-office controls.
The strongest positives at Crystal Joy revolve around the caregiving heart of the operation. When coordination runs smoothly, families report caregivers who are genuinely attentive, compassionate, and easy to work with, with coordinators who listen and respond quickly. The home's ambience - bright, well-kept, with inviting communal spaces - complements care that feels familial rather than clinical. Several accounts describe staff who go the extra mile, maintaining open lines of communication, accommodating schedule changes, and delivering care with a steady, reassuring presence. Taken together, these pros create meaningful peace of mind for relatives who want to feel their loved one is cherished in a comfortable, homelike setting.
On the flip side, the notable negatives center on management and scheduling vulnerabilities. A recurring caution is that some families have encountered lapses in coverage or concerns about how hours and staffing levels are managed. In a few reviews, questions have been raised about administrative responsiveness and the consistency of back-up plans when a primary caregiver is unavailable. Also present, though less common, are warnings about financial handling and governance within the broader agency ecosystem, underscoring the need for rigorous safeguards and clearly defined financial boundaries. Those evaluating Crystal Joy should anchor decisions to concrete, documented processes and verify the presence of reliable contingencies before committing.
Despite the concerns, a strong case remains for Crystal Joy when the fit is right. The core advantages - an intimate, homey environment; deeply caring staff; and proactive coordination - often translate into less stress for families and steadier daily routines for residents. The stories of Edith, Valerie, and other team members show a leadership style that is hands-on and relationship-driven, with caregivers who feel supported and customers who feel valued. For households fortunate to connect with a stable care team and to build a clear, trusted care plan, Crystal Joy can deliver consistency, warmth, and genuine companionship that makes a difficult transition much easier.
For families weighing this option, practical due diligence is essential. Request a written care plan and a roster of current and back-up caregivers, including expected coverage for holidays and weekends. Seek in-person meetings with the coordinators and a tour that includes a live shift so the cadence of daily care can be observed. Ask for references from current clients and their families, and review the structure for billing, scheduling changes, and incident reporting. Finally, insist on explicit safeguards around money handling and a clear point of accountability for governance. When these elements align, Crystal Joy stands out as a compelling choice for those seeking a warm, home-centered approach to senior care in Glendale.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (15 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Crystal Joy Care Home in Glendale, AZ is a warm and inviting assisted living community that provides personalized care and support to seniors. Offering both board and care home options as well as respite care, this community is dedicated to meeting the unique needs of each resident.
Residents at Crystal Joy Care Home can enjoy a range of amenities designed to enhance their daily lives. The dining room provides a comfortable setting for delicious meals prepared by the staff, with special dietary restrictions accommodated. The cozy rooms are fully furnished, and housekeeping services ensure that the living spaces are always clean and tidy. Outdoor space allows residents to enjoy fresh air and scenic views, while Wi-Fi/high-speed internet connectivity keeps them connected with loved ones.
The highly trained staff at Crystal Joy Care Home is committed to providing assistance with activities of daily living such as bathing, dressing, and transfers. They work closely with health care providers to ensure that residents' medical needs are met and offer medication management services. Residents with diabetes can have peace of mind knowing that they will receive proper diet management. Transportation arrangements for medical appointments are made for added convenience.
Crystal Joy Care Home also understands the importance of an active social life for seniors. Scheduled daily activities provide opportunities for engagement, entertainment, and socialization with fellow residents. Additionally, there are three cafes nearby where residents can enjoy a cup of coffee or meet up with friends. Nearby parks offer green spaces for outdoor recreation, while pharmacies and physicians in close proximity provide easy access to healthcare services.
With 18 restaurants nearby, residents have plenty of choices when it comes to dining out or enjoying meals beyond the community's dining room. For spiritual needs, there is a place of worship located nearby where residents can find solace or participate in religious activities. And if residents want to catch a movie or live performance, two theaters are conveniently located within reach.
At Crystal Joy Care Home in Glendale, AZ, seniors can look forward to a comfortable and enriching lifestyle, knowing that their individual needs are met with compassion and professionalism.
Crystal Joy Care Home is located at 6088 North 85Th Avenue, Glendale, AZ 85305 in Maricopa County, Arizona
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