5225 West Topeka Drive, Glendale, AZ 85308
For more information about senior living options: (844) 490-3973
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The home is amazing. The community is great.
The facility is described as the worst place to put a loved one. The facility mismanages medications and takes medications out of residents' homes. Staff refuse to let family members review the MAR. The facility medicates residents so staff do not have to deal with them. Residents are left in dirty diapers and staff refuse to change them.There are reviews that present a starkly mixed picture of the place, with one voice insisting it is the worst possible option for a loved one and another voice praising it as an "amazing home" and a great community. The juxtaposition of these two sentiments creates a sense of inconsistency that invites closer scrutiny. On the surface, the negative review casts a long shadow over the facility, painting a scenario of severe lapses in care and basic respect. The language is blunt and urgent, signaling a deep concern about the daily well-being and safety of residents.
A central thread in the harsher assessment centers on how medications are handled. The reviewer describes a pattern of medication mismanagement, asserting that prescriptions are not properly administered or tracked, to the point that doses may be missed or mishandled. Even more troubling, there are claims that medications are taken out of the facility, suggesting possible diversion or external distribution that could endanger residents. These allegations point to a breakdown in the systems that are supposed to ensure that every resident receives the right drug, at the right time, in the right amount.
Compounding the medication concerns is a claim about transparency and family involvement with medical records. The review alleges that staff refuse to allow family members to review the Medication Administration Record (MAR), a document that should provide an ongoing, transparent account of what, when, and how medications are given. In addition, there is a troubling suggestion that medications might be used to manage or pacify residents in ways that sidestep family concerns and ongoing care needs. The implication is that critical information is being withheld, and that family members are being kept at a distance from the management and oversight of their loved one's treatment.
The critique extends beyond medications to basic daily care, with specific mention of neglect in personal hygiene. The reviewer describes residents sitting in dirty diapers and notes a failure to change or attend to basic comfort and cleanliness. This portrayal signals potential neglect of fundamental care tasks that should be considered routine in any setting that serves elderly or disabled individuals. The tone conveys not just occasional lapses but a pattern that leaves residents uncomfortable and vulnerable, raising questions about staffing levels, training, and accountability.
Against this backdrop of alleged problems, the review also contains a strikingly positive line: "Amazing home and great community!" This contradiction invites speculation about how experiences may differ from one person to another, or how perceptions can vary between different times, shifts, or areas within the same facility. It may reflect genuine variance in care quality across departments or eras, or it could indicate that certain aspects of life in this place - perhaps atmosphere, social activities, or peer support - are valued highly by some residents and families even when medical and care management issues are present.
Taken together, the reviews sketch a complex picture that is difficult to reconcile at first glance. On one hand, there are serious allegations of medication mismanagement, restricted family access to MARs, possible overmedication as a means of avoiding engagement, and neglect of basic hygiene. On the other hand, a separate voice asserts that the home is amazing and part of a strong community, signaling that experiences can be deeply ambivalent and highly personal. This kind of polarized feedback highlights the importance of independent verification, firsthand visits, and direct conversations with staff, residents, and family members when evaluating a care facility.
For anyone considering placing a loved one in this setting, the conflicting reviews underscore the critical need to examine concrete practices. Ask to review current MARs and medication processes in real time, request details about staffing levels and turnover, and observe how staff respond in both routine and challenging moments. Inquire about policies for family access to records, participant rights, and avenues for reporting concerns. And, equally important, seek out multiple perspectives - tour the facility at different times of day, talk with residents and families, and compare experiences across days and shifts. A careful, deliberate approach can help separate perception from reality and provide a clearer sense of whether the care environment aligns with your loved one's needs and your family's expectations.
10 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (18 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Crystal Creek Assisted Living Home in Glendale, AZ is a welcoming and comfortable community offering top-notch care and services for seniors. With a range of care options including board and care home and respite care, residents can find the level of assistance they need to thrive.
Our residents enjoy a variety of amenities that make their stay enjoyable and convenient. Our dining room provides delicious and nutritious meals for residents, accommodating special dietary restrictions. The living spaces are fully furnished, providing a cozy atmosphere for residents to relax and feel at home. Our beautiful garden and outdoor space offer opportunities for fresh air, nature walks, and enjoying the sunshine. Housekeeping services keep the community clean and tidy, ensuring a comfortable living environment.
At Crystal Creek Assisted Living Home, we prioritize our residents' well-being by providing assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure our residents receive the best possible medical care. Our experienced staff supports diabetes management through specialized diets. Medication management ensures that each resident receives their required medications on time.
Transportation is easily arranged for medical appointments, allowing residents easy access to healthcare professionals when needed. Additionally, our location offers convenient proximity to various amenities in Glendale. With 7 cafes nearby, 7 parks within reach for outdoor recreation, 17 pharmacies ensuring timely medication refills, 25 physicians available for regular check-ups or consultations, 35 restaurants serving diverse cuisines for dining options, 6 places of worship enabling spiritual fulfillment, and 3 theaters nearby to enjoy entertainment - our community keeps our residents engaged in various social activities.
Crystal Creek Assisted Living Home is committed to ensuring the comfort, safety, and happiness of all our residents. With exceptional care services provided by dedicated staff members and an array of amenities designed to enhance well-being, our community is an ideal choice for seniors seeking a nurturing environment where they can age gracefully while enjoying an active lifestyle.
Crystal Creek Assisted Living Home is located at 5225 West Topeka Drive, Glendale, AZ 85308 in Maricopa County, Arizona
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