Caissa Assisted Living Home in Gilbert, AZ
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975 East Lodgepole Drive, Gilbert, AZ 85298
For more information about senior living options: (844) 490-3973
The staff are attentive and care for residents as if they were family. Nurse Christine is a wonderful person and caregiver. Lead nurse LILIBETH communicates well and provides information promptly. The facility is clean, large, well furnished, and nicely decorated. The dining area is spacious, welcoming, and the meals are pleasing. The staff are polite and courteous, contributing to a positive atmosphere. Caissa Felty Farms is very nice and well maintained.
There have been multiple incidents of residents wandering unattended and leaving the residence, indicating safety concerns. A man was trapped in the courtyard at night, yelling and fearful about returning inside. A frightened resident was chased down the street as she was falling and getting hurt. The facility's phone line had not worked for weeks, making it difficult to check on a loved one and prompting thoughts of a welfare check. There is concern about a lack of care for residents.Caissa Assisted Living Home in Gilbert is best suited for families seeking a warm, home-like environment where caregivers treat residents like family and where stable, attentive staff can build meaningful relationships over time. This community rewards those who value personal connections and consistent caregivers over flashy amenities. For seniors who require rigorous safety monitoring, frequent professional oversight, or highly structured memory-care protocols, alternatives with dedicated memory-care wings or more formal supervision may be a better fit.
The core strength of Caissa lies in the caregiving culture. Families repeatedly highlight staff who show genuine kindness and a willingness to go the extra mile, with particular praise for the nurse Christine and the lead nurse Lilibeth, who communicate information in a timely, respectful manner. Long-tenured staff and a clean, well-kept, and comfortable environment contribute to a sense of stability that many families find essential after placing a loved one in care. The facility's size and d?cor - large, well-furnished common areas and inviting dining spaces - also support a homelike feel where residents can feel at ease.
Yet safety and communication gaps temper the otherwise strong caregiving impression. Multiple reviews recount incidents of residents wandering or appearing unsupervised, with alarming scenes near the courtyard and in surrounding areas. These anecdotes underscore real concerns about how thoroughly supervision and risk management are executed, especially for residents at risk of wandering or agitation. Compounding this, families report phone and contact issues - voicemail boxes that fill up or lines that don't answer for extended periods - making timely welfare checks and routine updates more difficult than expected. In at least one case, a family explicitly voiced hesitation about recommending the facility based on safety experiences.
When weighing the positives against the risks, the kind, stable caregiving and a well-maintained environment have meaningful impact, but they do not wholly compensate for safety and communication weaknesses. If staff can maintain their current level of personal attention while layering in stricter supervision practices and reliable, accessible communication channels, many concerns could be mitigated and the care experience enhanced. The practical takeaway is clear: the human element of care can be deeply reassuring, yet without robust safety oversight and dependable family contact, certainty remains elusive for families considering long-term placement.
Alternatives should be considered for families prioritizing constant safety oversight, rapid staff response to wandering behaviors, or seamless, consistently accessible communication with the facility. Those needing highly proactive monitoring, comprehensive security measures, or a more formalized memory-care program may find other communities align more closely with expectations. For families with a strong preference for a nurturing, family-style atmosphere and who can actively advocate for enhanced supervision and clearer communication, Caissa offers substantial value.
For a practical, action-oriented decision, prospective residents should direct conversations toward three focal points: ensure a direct line of contact with front-line supervisors (Lilibeth and the lead nurse, among others) for daily updates; request a detailed safety plan that covers wandering management, supervision ratios, and incident response; and verify that the phone and communication systems are consistently operable, with designated times for family outreach. A tour should emphasize the living spaces, dining environment, and activity options, alongside a candid review of recent safety incidents and ongoing corrective measures. In its strongest form, Caissa provides heartfelt, capable care within a comfortable setting; in its weakest, unresolved safety and reachability issues can undermine peace of mind.
9 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (19 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Caissa Assisted Living Home in Gilbert, AZ is a warm and inviting community that provides exceptional care for seniors in need of board and care home services or respite care. With a range of amenities and personalized care services, we strive to create a comfortable and enriching environment for our residents.
Our fully furnished rooms offer a cozy and home-like atmosphere, ensuring that each resident feels at ease. The dining room provides nutritious meals prepared by our experienced staff to cater to special dietary restrictions. Housekeeping services are also included to ensure cleanliness and tidiness throughout the community.
At Caissa Assisted Living Home, we value the importance of maintaining an active lifestyle. Our scheduled daily activities provide opportunities for socialization, engagement, and entertainment. Residents can also enjoy outdoor spaces such as our garden, perfect for relaxation or spending time with loved ones.
We understand the importance of access to healthcare professionals, which is why we offer coordination with health care providers and transportation arrangements for medical appointments. Medication management and assistance with activities of daily living are provided to ensure the well-being and safety of our residents.
Located in Gilbert, AZ, our community boasts convenient proximity to various amenities. Nearby cafes, parks, pharmacies, restaurants, places of worship, theaters, transportation options, and physicians make it easy for residents to stay connected with their community.
At Caissa Assisted Living Home in Gilbert, AZ, we prioritize the comfort and happiness of each resident while providing them with personalized care tailored to their unique needs.
Caissa Assisted Living Home is located at 975 East Lodgepole Drive, Gilbert, AZ 85298 in Maricopa County, Arizona
Caissa Assisted Living Home on seniors.fyi includes 3 photos including images showing interior, hallway, decor, dining, living room, windows, and more.
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