975 E Lodgepole Dr, Gilbert, AZ 85298
To contact a resident: (480) 247-6803
For more information about senior living options: (866) 208-4318
Caissa Assisted Living Home, Inc Costs & Pricing
Caissa Assisted Living Home, Inc offers competitive pricing for their private rooms, with a monthly cost of $3,000. This figure is notably lower than the average costs in both Maricopa County and the state of Arizona, which stand at $3,318 and $3,345 respectively. By providing an affordable option without compromising on quality care, Caissa Assisted Living Home positions itself as an attractive choice for families seeking supportive living environments for their loved ones in a market where costs can often be prohibitive.
| Floor plans | Caissa Assisted Living Home, Inc | Maricopa County | Arizona |
|---|---|---|---|
| Private | $3,000 | $3,318 | $3,345 |
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Overall Review of Caissa Assisted Living Home, Inc
Pros
The staff cared for her as if she were family.- The facility is clean, spacious, and well furnished and decorated.
- The staff is attentive and follows all pandemic protocols.
- Nurse Christine is a wonderful caregiver.
- Lead nurse Lillibeth communicates well and provides information in a timely manner.
- Beth and Banjo Barcenilla are dedicated and caring leaders of Caissa Assisted Living.
- Caissa Assisted Living is trusted by families to care for their loved ones.
Cons
There have been three incidents where residents were wandering around unattended and had left the residence.- A man was trapped in the courtyard yelling late at night, frightened and not wanting to go back.
- Someone got into the garage, and a frightened resident was chased down the street after falling.
- The phone number has not been working for weeks, preventing contact with a loved one.
- There is a perceived lack of care at the facility, which the reviewer wants perspective families to be aware of.
Review
Caissa Assisted Living Home in Gilbert, AZ is best suited for families seeking a warm, family-run, home-like setting where caregivers form enduring relationships with residents and families. This community works well for residents who need help with daily activities, medication reminders, meals, personal care, and social engagement, all delivered with a hands-on, caring touch from owners and longtime staff. Families who value direct access to leadership and frequent, personalized communication will find Caissa’s model particularly reassuring. It is less aligned with those who require a high-security environment, a formal memory-care program, or a highly structured, facility-wide model designed around aggressive wandering precautions.
That said, there are clear reasons some families should consider alternatives. A few reviewers raise safety concerns, wander risks, incidents in the courtyard, and a sense that supervision may not be as tight as expected, especially for residents with more advanced cognitive impairment or those prone to roaming. Communication gaps also surface in a couple of anecdotes, including difficulty reaching a phone line and delayed updates. For families prioritizing constant, predictable monitoring, or seeking a facility with dedicated memory-care wings and rigorous safety protocols, Caissa may not be the optimal match.
The strongest positives center on people. The staff’s attentiveness and patience shine through in testimonials about daily care, cleanliness, dressing residents neatly, and ensuring meals are provided. Long-tenured, hands-on leadership from Beth and Banjo Barcenilla anchors the operation, with nurses like Christine and Lilibeth highlighted for dependable communication and compassionate care. Medication administration appears reliable, and residents tend to be in a clean, well-maintained, comfortable environment. These elements collectively create a sense of trust and continuity that can outweigh drawbacks for many families in choosing a home for a loved one.
Several families point to Caissa’s culture as a decisive pro. Repeated endorsements describe the care as familial, staff who treat residents like members of the family and care plans that reflect a sincere, ethical commitment to the well-being of each resident. The testimonials emphasize a low turnover relative to other facilities, which translates into familiar faces and consistent routines. If a resident thrives on seeing familiar caregivers and offices that feel intimate rather than institutional, these factors become meaningful advantages. The combination of ethic-driven leadership and a personal, involved approach often translates into higher daily quality of life.
From a practical standpoint, Caissa’s setting, a clean, large, nicely furnished home environment, helps residents settle in with less friction. The positive experiences cited by multiple families carry weight for decision-makers who want reassurance that their loved one is not simply parked in a room but actively cared for and engaged. Potential residents should verify current contact procedures, confirm that the phone accessibility issue has been resolved, and ask for specific safety measures addressing wandering risks. Inquire about individualized care plans, daily schedules, dining options, and how emergencies are managed to gauge whether this home aligns with the resident’s level of need.
Ultimately, Caissa Assisted Living Home is a compelling choice for seniors who prize a genuine, compassionate, family-led atmosphere and who can tolerate, or are already safely managed for, wandering risks and occasional communication gaps. For those whose priority is stringent safety controls, memory-care specialization, or a larger, highly monitored environment, alternatives may offer a tighter safety net. The decisive factor rests on aligning the resident’s daily life with the community’s strengths: personal attention, strong ethics, and a truly home-like culture, supported by ownership that remains directly involved. A tour and direct conversations with Beth, Banjo, Lilibeth, and Christine will illuminate whether this is the right fit.
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