1371 West Mulberry Drive, Chandler, AZ 85286
For more information about senior living options: (844) 490-3973
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They take good care of the patients and are nice to guests. It's one of the most updated and cozy custom homes in Gilbert. The care staff is SO kind; they treat residents like family.
The turnover of employees was outrageous. The food was absolutely terrible. Neglect caused injury and ultimately death. The reviewer would give negative stars if possible. They advised keeping loved ones away from the facility.The collection of feedback on the care environment presents a striking contrast, weaving together sharply negative observations with warm, glowing praise. Taken together, the comments reveal that experiences in this setting can feel wildly different depending on who is providing the care, where exactly the services are located, and perhaps when they are accessed. The mix underscores how dynamic and personal perceptions of care facilities can be.
One reviewer paints a devastating picture of neglect and failure. They describe turnover among staff as outrageous, implying a revolving door of caregivers that can seriously undermine consistency and trust. They also condemn the quality of food, calling it absolutely terrible. But the most alarming claim centers on neglect that led to injury and, ultimately, death. The strength of the language is intended to convey not just dissatisfaction but a warning to others, with a blunt statement that they would not recommend the facility at all and a clear exhortation to keep loved ones away. This perspective emphasizes safety, stability, and basic quality of life as non-negotiable expectations in any setting where vulnerable individuals receive care.
The same collection includes a counterpoint that highlights a very different experience. In one review, the sentiment is simple and earnest: it's a very nice place. The caregivers, according to the reviewer, take good care of the patients and are pleasant with guests. This account stresses attentiveness, a welcoming atmosphere, and a straightforward sense that residents receive attentive, respectful, and courteous treatment. It contrasts with the negative report by focusing on daily kindness, effective care, and hospitable behavior toward visitors.
Another enthusiastic endorsement comes from a different voice, who expresses strong affection for a group home described as beautiful, updated, and cozy. The reviewer notes that it is one of the most updated and cozy custom homes in Gilbert, indicating a high standard of living arrangements and thoughtful design. The care staff is described as very kind, with the reviewer's words underscoring a sense that residents are treated as if they are part of a family. The language conveys warmth, reassurance, and a belief in a nurturing environment where staff engagement feels personal and compassionate.
Together, these perspectives illustrate how the same category of facility can feel radically different depending on the experience. The negative account calls attention to critical issues - staff stability, nutrition, and safety - that can dramatically shape one's sense of security and well-being. The positive accounts, by contrast, emphasize consistent care, friendliness, and family-like warmth. Taken as a whole, the reviews present a landscape in which the quality of care can drift between excellence and serious concern, sometimes within the same broad category of service.
For readers and families evaluating options, the collection serves as a reminder of the importance of looking beyond broad labels and seeking multiple viewpoints. A facility might be praised for its welcoming atmosphere and resident-centered care by some while others report troubling gaps in staffing and safety. The differences could arise from location, staff training, management practices, or even day-to-day variations in how care is delivered. In any case, the ultimate takeaway is clear: due diligence matters, and firsthand impressions - from tours, conversations with staff and other families, and current, diverse reviews - are essential to forming a well-rounded view.
Ultimately, the messages encourage a balanced approach to choosing a care setting. While some families may find a place that feels like a welcoming home with attentive caregivers, others may encounter concerns about turnover, food quality, and safety. Prospective residents and their loved ones are advised to weigh both the praise and the warnings, consider the specific location in Gilbert or nearby areas, and gather as much firsthand information as possible before making a decision. The spectrum of experiences captured here underscores that compassionate care can coexist with serious shortcomings, and careful evaluation is the best way to navigate that reality.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Whitewing Mansion Assisted Living II in Chandler, AZ is a cozy and comfortable board and care home that offers personalized care services for seniors in need of assistance with daily activities. With a fully furnished setting, residents can feel at home right away. The community features a spacious dining room where delicious meals are prepared and served to cater to any special dietary restrictions.
The assisted living community also boasts a beautiful garden and outdoor space, providing residents with the opportunity to enjoy fresh air and nature. Housekeeping services ensure that the living environment is always clean and tidy. Additionally, move-in coordination is available to make the transition into Whitewing Mansion Assisted Living II as smooth as possible.
Residents have access to essential amenities such as telephone service and Wi-Fi/high-speed internet, allowing them to stay connected with loved ones or browse their favorite websites. Transportation arrangements are made for medical appointments, ensuring that residents can easily access healthcare providers when needed.
Professional caregivers provide assistance with activities of daily living, including bathing, dressing, and transfers. Coordination with healthcare providers ensures that all medical needs are well-managed. For seniors with diabetes or specific dietary restrictions, specialized assistance is provided to maintain their health.
In terms of nearby attractions and amenities, Whitewing Mansion Assisted Living II benefits from its location in close proximity to various cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. Scheduled daily activities within the community offer opportunities for socializing and engagement.
Overall, Whitewing Mansion Assisted Living II offers a warm and nurturing environment where seniors can receive personalized care services while enjoying the comforts of home-like surroundings.
Whitewing Mansion Assisted Living II is located at 1371 West Mulberry Drive, Chandler, AZ 85286 in Maricopa County, Arizona
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