2529 East Wildhorse Place, Chandler, AZ 85286
For more information about senior living options: (844) 490-3973
The staff are fabulous and attentive to residents' needs. The facility exudes a culture of hospitality that makes residents and visitors feel like family. The leadership team has driven remarkable improvements in care, meals, and activities. The facility is clean, well maintained, and feels like home. Residents and families report feeling supported, cared for, and safe. A large number of residents have moved in and are thrilled with the community. The staff consistently go above and beyond to help residents adjust and settle in. The programs and social activities provide meaningful engagement for seniors.
They describe Solterra as the worst place to leave a loved one, noting there is one attendant for 30+ rooms and staff who seem not to care. They report that after a recent ownership change, Solterra reduced staff and the quality of services declined, with repeated state inspection issues. They characterize the management as poor and the memory care as nasty. They state the food has drastically declined and that residents are not treated well to save costs. They critique the front desk staff as rude with a terrible tone and poor responsiveness. They describe Bridgewater as a nightmare, with declining wellness and defensive, hostile staff when concerns are raised. They allege serious safety issues at Bridgewater, including unreported infections, medication errors, and even "granny dumping." They note frequent director turnover at Solterra, with overworked, miserable remaining staff and substandard care. They mention pervasive odors of urine and maintenance problems (plumbing, carpets, and dirty theater room furniture).This community is best suited for seniors who are largely independent, crave a lively social life, and value a well-kept, home-like atmosphere more than flawless constant supervision. Families with flexible expectations about daily hands-on care will find the environment appealing for its activity calendar, staff warmth in pockets, and pleasant living spaces. It is not the right fit for residents who require reliable, around-the-clock caregiving, meticulous medication management, or highly consistent leadership stability. Where care needs are moderate to high, the gaps in staffing and governance become too risky to overlook.
Alternatives should be strongly considered for anyone facing memory-care needs, complex medical regimens, or a preference for hands-on, proactive management and transparent accountability. Several reviews point to persistent staffing fluctuations, communication challenges, and leadership turnover that undermine reliability. Families with high expectations for consistent care, immediate response to concerns, and rigorous oversight of billing and safety will likely want to look at other Chandler-area options with steadier administration and proven staffing models.
On the upside, when the team is cohesive, the resident experience can feel genuinely hospitable and engaging. Several accounts highlight a culture of warmth among staff and residents, a commendable calendar of activities, and clean, comfortable living spaces that give a sense of "home." In particular, moments when leadership stabilization occurred brought notable improvements in care quality, meal service, and overall resident morale. Where the staff remains attentive and well-trained, residents report better daily experiences, meaningful social interactions, and a palpable sense of community.
But the breadth of cons across reviews is heavy enough to tilt the balance toward caution. Repeated concerns about staffing ratios - sometimes described as one attendant for 30 rooms or more - raise serious questions about timely help, mobility assistance, and safety. Management turnover, with interim directors cycling through, can erode consistent policies, training, and accountability. Families recount issues with communication, missed or inaccurate medication administration, and a front-line staff culture that can feel overwhelmed or disengaged. Maintenance and facility complaints - odor in common areas, aging plumbing, and perceived neglect of upkeep - further detract from the sense of confidence families want when entrusting loved ones to care.
The key question becomes whether the pros can meaningfully offset the main cons, and for how long. When leadership is steady and staff are well-trained and responsive, the positives - friendly resident interactions, appealing dining options, and a vibrant activity program - can create a livable, enjoyable environment. However, those gains tend to be fragile in the face of high turnover and understaffing. For families with residents who require consistent supervision, regular medical oversight, or robust memory-support protocols, the current pattern of staffing variability and management shifts often undermines trust and raises safety concerns. In short, the positives can be real but are not reliably sustained across all shifts and days.
For a decisive choice, families should approach this community with a clear, fact-driven plan. Visit at different times of day to observe staff responsiveness, especially during meal times and shift changes. Request detailed, written explanations of staffing ratios, the handling of medications, and the facility's protocol for incident reporting. Speak with several residents and their families about their day-to-day experiences, and scrutinize how stable the leadership team actually feels on the ground. Finally, compare this community's performance against other Chandler options on state-inspection histories, billing clarity, and the consistency of care - particularly for memory care and medicated needs. This targeted diligence will distinguish what is sustainable care versus a promising but brittle environment.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (16 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Our Lady Of Fatima Assisted Living Home in Chandler, AZ. Our community offers a comfortable and enriching environment for seniors looking for assistance with daily activities while maintaining their independence.
Our residents enjoy the convenience of having a dining room where they can savor delicious meals prepared by our dedicated staff. Each of our fully furnished apartments provides a cozy space that can be personalized with treasured belongings.
Our beautiful garden and outdoor spaces offer opportunities to soak up the Arizona sun and enjoy nature. Housekeeping services ensure that our residents can focus on enjoying their time with loved ones rather than worrying about chores.
At Our Lady Of Fatima Assisted Living Home, we understand that transitioning into a new living situation can be challenging. That's why we provide move-in coordination services to make the process as smooth as possible.
We prioritize the well-being of our residents by offering assistance with activities of daily living such as bathing, dressing, and transfers. Our team works closely with health care providers to ensure that each resident receives the necessary care tailored to their needs.
Diabetic individuals will find specialized support at our community, including diabetes diets and medication management. We also accommodate special dietary restrictions to cater to individual preferences and requirements.
Transportation is readily available for medical appointments, ensuring that our residents have access to necessary healthcare services. In addition, there are numerous nearby cafes, parks, pharmacies, doctors' offices, restaurants, places of worship, theaters, and hospitals within easy reach.
Keeping active is important at Our Lady Of Fatima Assisted Living Home. Residents can enjoy a variety of scheduled daily activities designed to promote social interaction and engagement.
In summary, Our Lady Of Fatima Assisted Living Home in Chandler, AZ offers an inviting community where seniors receive personalized care while enjoying a range of amenities and easy access to nearby establishments.
Our Lady Of Fatima Assisted Living Home is located at 2529 East Wildhorse Place, Chandler, AZ 85286 in Maricopa County, Arizona
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