Crystal Manor Adult Care Home

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Crystal Manor Adult Care Home

Crystal Manor Adult Care Home

201 W 20th Ave, Apache Junction, AZ 85220

For more information about senior living options: (844) 490-3973

3.7 from 3 reviews
5 stars
2
4 stars
0
3 stars
0
2 stars
0
1 stars
1

Board and Care Home

Crystal Manor Adult Care Home Costs & Pricing

Crystal Manor Adult Care Home offers competitive pricing for its accommodations, providing a valuable option for families seeking care solutions in Arizona. With semi-private rooms priced at $2,000 per month, Crystal Manor is notably more affordable than the state average of $2,277 and the higher benchmark of $2,820. Additionally, their private rooms are available at $2,500 monthly, which is also below the state average of $3,035 and considerably less than the peak rate of $3,345. This pricing structure not only reflects Crystal Manor's commitment to accessibility but also highlights its dedication to providing quality care in a comforting environment.

Floor plansCrystal Manor Adult Care HomeArizona
Semi-Private$2,000$2,277$2,820
Private$2,500$3,035$3,345

What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

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    Overall Review of Crystal Manor Adult Care Home

    Pros

    • pro The facility is described as having a very warm environment where residents feel like family.
    • pro The management is described as being among the best in the field of nursing.
    • pro The overall tone expresses a comforting, family-like atmosphere during visits.

    Cons

    • pro The facility lacked proper memory care training and dementia expertise.
    • pro Management appeared inconsistent and unprofessional in handling concerns.
    • pro The staff allegedly argued with the resident and corrected her, undermining her due to dementia.
    • pro They pressured the family about money and reportedly lost a debit card while trying to reopen an account.
    • pro The resident reportedly did not receive dementia medications on schedule and was given psychotropic drugs she may not have needed.
    • pro The resident died after only two months of care, raising serious questions about the quality of care.
    • pro Their advertising about memory care conflicted, suggesting services not actually offered.

    Review

    A single experience, described in strong terms, paints a stark portrait of care at a facility in Apache Junction on Royal Palm and Kopper Crest. The author of the review opens with a blunt assessment: zero stars, and a note that the most recent reviews feel outdated, suggesting that management may have changed in the intervening years. What follows is a deeply personal account of a beloved family member who entered the facility in late summer 2020 after involvement with Superior police authorities. The reviewer frames the stay as only two months, a period marked by what they describe as missteps, miscommunications, and actions by staff and authorities that they challenge as harmful to the resident and damaging to the family.

    A central thread is the alleged mistreatment surrounding the resident's dementia and the way the facility handled the situation. The reviewer describes the resident as having dementia and notes that the only reason for the two-month stay was police involvement that led to withdrawal from the home by the son (the caretaker) who had cared for the person for twenty years without harm. According to the account, officers accused the caretaker of neglect or abuse - claims the reviewer disputes, insisting that the family member simply wandered away, was found with dementia, and did not sustain injuries. The review argues the hospital reports showed no scratches, while police documentation allegedly contradicted that account, resulting in the caretaker being charged. The narrative casts doubt on the procedure and fairness of the police action, framing it as a case of misapplied law and order against someone simply trying to locate a loved one with dementia.

    Beyond the legal entanglements, the reviewer contends that the facility did not demonstrate solid memory-care expertise. They describe the staff as lacking appropriate memory-care training and proceeding with interactions that did not respect the resident's condition. According to the account, the resident would call out and say things they believed were true, and staff would interrupt or correct her, sometimes grabbing the phone away to correct what the resident was saying. The family suggests that the facility used memory-care branding in its advertising to attract clients, yet the reviewer felt the actual memory-care competence did not align with the promises or the needs presented by dementia care. The discrepancy between marketing and practice is highlighted as a recurring concern.

    Financial interactions with the facility also feature prominently in the narrative. The reviewer accuses the staff of pressuring them about money and of mishandling a debit card belonging to the resident. They report that the staff admitted losing the card but then attempted to reopen another account using it, an act that the family treated as suspicious and investigated with police involvement. This financial thread adds to a sense of unease and distrust surrounding the facility's management and day-to-day operations, reinforcing a perception that not all procedures were handled transparently or securely.

    The most troubling portion of the account concerns the resident's health and eventual death after a brief stay. The grandmother died within two months of entering the facility, and the reviewer claims she was given psychotropic medications for conditions she did not have, while not receiving medications for her documented dementia. They describe a troubling scene in which, after the son gained visiting privileges, he found the resident in a corner of the room, mumbling incoherently in a trance-like state - conditions the family attributes to inappropriate medication management. They also question whether diabetes treatment and insulin timing were properly administered. The assertion is that the facility's approach to medications - both in terms of what was prescribed and when - was inconsistent and potentially harmful.

    Contradictions about what the facility actually offers further color the narrative. The reviewer notes inconsistency across the facility's own advertising: some online messages state that memory care is not offered, while others claim memory care is included as a service package. When the reviewer personally asked for a precise delineation of memory-care components, a staff member - described as management - could not provide a clear summary, and appeared frustrated by the inquiry. This inconsistency feeds the overall impression of disorganization and uncertain quality of care.

    Throughout, the reviewer emphasizes a fear that families should not entrust their loved ones to this facility. They warn that without vigilant oversight, dementia patients can suffer, be overmedicated, and that loved ones may die sooner than necessary under a care model that appears undertrained and inconsistent. The closing sentiment juxtaposes the initial alarm with a final, slightly contradictory note praising a "warm environment" and describing the staff as if part of a family, "managed by one of the best in the field of nursing." This ending underscores a recurring theme in the account: an experience marked by dramatic contrasts between perceived warmth and documented concerns about care quality, safety, and managerial competence.

    What emerges is a narrative framed by intense emotion, urgent questions, and a call for caution. The reviewer intertwines concerns about management changes, claims of improper police action, allegations of memory-care inadequacy, financial irregularities, and troubling medical decisions - all within a two-month window that ended in a family member's death. Taken together, the account paints a picture of a facility whose stated commitments to memory care and compassionate guardianship are called into question by the experiences described, urging prospective families to seek thorough verification and independent confirmation before making any decisions about care.

    Features

    Types of Care

    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Bath tubs Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
    • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
    • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.

    Care Services

    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
    • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
    • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

    Dining

    • Kosher KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community.
    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
    • Vegetarian VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.

    Activities

    • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Adventist services Adventist servicesAdventist services are important for seniors as they provide a sense of community, spiritual support, and opportunities for social engagement and growth. These services can help seniors stay connected, find purpose and meaning in their lives, and improve their overall well-being during their golden years.
    • Christian services Christian servicesChristian services are important for seniors because they provide a sense of community, spiritual support, and opportunities for connection with others who share their faith. These services can offer comfort, hope, and guidance as seniors navigate the challenges of aging and find meaning and purpose in their lives.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

    Description

    Crystal Manor Adult Care Home in Apache Junction, AZ is a warm and welcoming assisted living community that provides top-notch care and amenities for seniors. With a focus on resident comfort and well-being, we offer a range of services to meet the unique needs of each individual.

    Our community boasts numerous amenities to enhance the quality of life for our residents. From engaging activities right on-site to spacious indoor and outdoor common areas, there are plenty of opportunities for socialization and relaxation. Residents can also enjoy the privacy and convenience of private rooms with private bathrooms, ensuring their personal space is respected.

    For those needing specialized care, we offer high acuity care services as well as assistance with incontinence care. Our dedicated staff is trained in medication management to ensure that all medications are properly administered.

    At Crystal Manor Adult Care Home, we understand the importance of nourishing meals. Our dining program provides delicious and nutritious meals, including options for vegetarians. We strive to accommodate dietary restrictions and preferences to ensure all residents are satisfied.

    Keeping our residents engaged and entertained is important to us. We offer a variety of activities on-site as well as access to devotional services off-site. For those who wish to explore the surrounding area, there are numerous nearby attractions including cafes, parks, pharmacies, restaurants, places of worship, and theaters.

    Our goal at Crystal Manor Adult Care Home is to provide a comfortable and caring environment where seniors can age gracefully while receiving exceptional care. With our range of amenities and personalized care services, families can have peace of mind knowing their loved ones are well taken care of in our community.

    Nearby Places of Interest

    This area of Apache Junction, Arizona offers a convenient and diverse range of amenities for senior living. With several pharmacies nearby such as Walgreens and CVS, accessing healthcare services is easily accessible. There are also reputable physicians in the vicinity, including Hatfield Medical Group and ENT Specialists of Arizona, PC. For leisure activities, residents can enjoy dining at a variety of restaurants like Rubio's Coastal Grill and Carrabba's Italian Grill, or catch a movie at AMC Superstition East 12 or Superstition Springs 25 theaters. Additionally, there are beautiful parks such as Skyline Park and Eastmark Great Park for outdoor recreation. The area also offers easy access to transportation options with Phoenix-Mesa Gateway Airport (AZA) located just a short distance away. Overall, this neighborhood provides a convenient and well-rounded environment for seniors looking to settle down in Apache Junction.

    Pharmacies

    • Walgreens (0.9 miles)
    • Genoa-Qol Healthcare Co. (1.7 miles)
    • Walgreens (2.3 miles)
    • Walgreens (3.3 miles)
    • Walgreens (3.9 miles)
    • Bashas' Pharmacy (4.4 miles)
    • CVS Pharmacy (4.7 miles)

    Physicians

    • Hatfield Medical Group (1.1 miles)
    • Stripes Primary Care-a (1.2 miles)
    • Dr Abedi's Family & Cosmetic Dentistry (1.9 miles)
    • Marc Community Resources (3 miles)
    • ENT Specialists of Arizona, PC (3.6 miles)
    • Family First Vision Care - EastMark (5.2 miles)
    • Santan Cardio Vascular (6 miles)

    Cafes

    • McDonald’s (2.9 miles)
    • The Human Bean (7.9 miles)
    • Over Easy (8.3 miles)
    • Starbucks (10.1 miles)
    • Starbucks (10.1 miles)

    Theaters

    • AMC Superstition East 12 (3.1 miles)
    • Superstition Springs 25 (7.7 miles)

    Restaurants

    • Rubio's Coastal Grill (3.2 miles)
    • Sonic Drive-In (3.7 miles)
    • Someburros (3.9 miles)
    • Fat Willy's (4.3 miles)
    • Lin's Grand Buffet (4.9 miles)
    • What the Hell Bar & Grill (7.3 miles)
    • Carrabba's Italian Grill (7.6 miles)

    Parks

    • Skyline Park (3.7 miles)
    • Eastmark Great Park (6.5 miles)
    • Desert Sky Park (10 miles)
    • Ashley Heights Park (10.2 miles)
    • Bridge Park In Castlegate Community (10.7 miles)
    • Blue Point Picnic Area (10.9 miles)

    Places of Worship

    • Church of Jesus Christ of Latter Day Saints (4.3 miles)

    Transportation

    • General Aviation Center (9.2 miles)
    • Phoenix-Mesa Gateway Airport (AZA) (9.3 miles)

    Frequently Asked Questions

    How much does it cost to live at Crystal Manor Adult Care Home in Apache Junction, AZ?
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    Nearby Communities

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