2401 South Mack Drive, Wasilla, AK 99654
For more information about senior living options: (844) 490-3973
Across the handful of comments about this organization, the tone spans from warmly positive to sharply critical, painting a picture of a group that can be a lifeline for some families while leaving others frustrated and wary.
One reviewer straightforwardly praises the organization for its work with children. They state, "They've worked with both of my children, they are a wonderful organization," conveying a strong sense of trust and appreciation for the impact the group has had on their family. The sentiment here is clear: the organization is seen as capable, compassionate, and effective in serving young people and those who care for them.
Another voice echoes a practical, forward-looking appreciation, noting an expansion of services that feels timely and convenient. The comment mentions that the organization "now have the covid vaccine jusy call and get your appointment," underscoring a sense that the group is responsive to current public health needs and able to assist families in navigating vaccination logistics. Even with the rough phrasing, the underlying message is that the organization is accessible and helpful when it comes to important health services.
However, not all feedback is favorable, and one review reflects a deeply negative experience. The commenter says they "would not provide services for my severely disabled adult child," signaling a direct denial of support that understandably sparks strong frustration. The critique goes further, characterizing the staff in harsh terms and accusing them of exploiting welfare programs, describing the team as "a bunch of buffoons collecting state welfare checks making a living off disabled people," with a postscript referencing "from Cannon on down." This account conveys anger and disappointment, suggesting that for this individual the organization failed to meet their expectations or needs.
That strongly critical view highlights the emotional stakes involved when families seek services for disabled loved ones. It contrasts starkly with the positive notes, illustrating how the same organization can be seen as a vital ally by some and as an inappropriate or inaccessible provider by others. The evaluative language in the negative review also hints at broader tensions that can arise around funding, eligibility, and the perceived sincerity or competence of staff - tensions that are not uncommon in human-service sectors.
Taken together, these comments map a complex picture. For some families, the organization appears to be a valuable partner - helping with childcare or transition-related supports and even assisting with vaccination logistics. For others, the experience is marked by barriers, perceived disrespect, or mismatched expectations about what services should look like for a severely disabled adult. The chorus of voices suggests that outcomes can vary significantly depending on individual circumstances, the specific staff involved, and the particular services being sought.
In evaluating what these reviews reveal, a few practical takeaways emerge. First, the organization evidently serves a diverse client base with a range of needs, from children's programs to health-related coordination. Second, positive experiences seem tied to personal interactions and demonstrated capability in working with families, whereas negative experiences appear to stem from perceived inaccessibility or dissatisfaction with the scope of services offered. Finally, readers are reminded to verify current offerings, confirm eligibility, and directly inquire about service scope and staff experience when considering engagement.
Overall, the mix of praise and criticism points to a group that can be deeply meaningful to some families while prompting frustration for others. If you're evaluating this organization, it may be worth speaking with multiple families, asking for up-to-date service details, and requesting a clear explanation of how programs are matched to individual needs - especially when disabilities are involved. This approach can help ensure that expectations align with what the organization can deliver in practice.
MSSCA - Big Mack in Wasilla, AK is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community features a dining room where nutritious meals are prepared and served, catering to special dietary restrictions. The living spaces are fully furnished and residents can enjoy the outdoor space and garden area.
Housekeeping services are provided to maintain a clean and organized environment for all residents. Move-in coordination is available to assist new residents in transitioning smoothly into their new home. Wi-Fi/high-speed internet and telephone services are also provided for residents' convenience.
The community offers assistance with various activities of daily living, such as bathing, dressing, and transfers. Medication management services are provided to ensure that residents adhere to their prescribed medication regimen. Coordination with health care providers is offered to facilitate seamless communication between residents and their healthcare team.
Special dietary needs, including diabetes diets, are catered to at MSSCA - Big Mack. Meal preparation and service are provided by the community's dedicated staff members. Transportation arrangement for medical appointments is available to ensure that residents have access to necessary healthcare without any inconvenience.
Residents can participate in scheduled daily activities organized by the community, promoting social interaction and engagement. Additionally, there are several nearby cafes, parks, pharmacies, restaurants, transportation options, places of worship, physicians offices, and hospitals for added convenience.
At MSSCA - Big Mack in Wasilla, AK, residents can expect comprehensive care services coupled with a comfortable living environment where their needs are met with attentiveness and personalized care.
MSSCA - Big Mack is located at 2401 South Mack Drive, Wasilla, AK 99654 in Matanuska-Susitna Borough, Alaska
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