Laima Assisted Living Home

Pros

• The Lommel family and their staff ensure that each resident is treated like family.
• They spend time getting to know residents and cater to their needs without hesitation.
• Bonnie's attention to detail and experience were instrumental in care.
• Alex and Bonnie Lommel are described as a Godsend to families.
• The team stays in constant contact with families and allows visits at any time.
• The facility provides a caring family atmosphere with professional service.
• Bonnie and Alex respect residents' beliefs, and residents are never left alone.
• The Marietta House is described as a wonderful, family-run home.
• The home has a welcoming, home-like atmosphere with the aroma of home-cooked meals.
• The care process at The Marietta House is praised as outstanding.
• The owners are hands-on and ensure the experience is exactly as desired.
• The Marietta House comes highly recommended as a wonderful assisted living option in Anchorage.

Cons

• The reviewer claims that the family advocate was denied the right to access information and told to trust the staff.
• Bonnie refused to speak with the reviewer and avoided them.
• The reviewer asserts that blood work was delayed and hospice predictions were not borne out.
• It is alleged that hospice staff told the mother she probably wouldn't live through the weekend.
• The reviewer notes they were told they would visit the mother but never did.
• The portions of food were small, and the mother lost 18 pounds.
• There was an allegation that caregivers in the room next to the mother sold river-side property and a cabin to Alex, raising questions about propriety.
• The mother reportedly said that hospice failed.

Review

The Marietta House Assisted Living in Anchorage has earned a reputation that many families wish for when choosing care for a loved one: a small, intimate setting where residents are treated like family and where the people running the home are deeply invested in the well-being of each resident. Across several reviews, the Lommel family - Alex and Bonnie - and their dedicated staff are repeatedly described as the heart of the operation. The emphasis is consistently on staying close to residents' needs, listening carefully, and tailoring care with a level of attention that goes beyond standard expectations. The feeling that you are entering a true home, not just a facility, is a recurring theme that runs through these testimonials.

A standout thread in the feedback is the personal impact that Bonnie and Alex have on families, especially when a loved one is navigating fragile health. One reviewer recounted how their mother-in-law spent months recovering after hospital stays, and how Bonnie's meticulous attention to detail and seasoned experience were decisive in safeguarding their loved one's well-being. The family described Bonnie as a "Godsend," noting that she treated the mother as if she were her own and that the couple consistently kept them informed while welcoming visits at any time of day or night. The end-of-life care they observed was described as respectful of their beliefs, with the caregivers providing comfort and never leaving the mother alone. In these accounts, the care team is portrayed as not only competent but deeply compassionate, combining professional expertise with a genuine sense of familial devotion.

Other reviewers echo the sentiment that The Marietta House is more than a place to live; it's a place where a home-like atmosphere and a sense of community come first. Several accounts highlight the beauty of the facility and the attentiveness of the staff, painting a picture of a caring environment where families feel welcome to spend time with their loved ones. The overarching message is that the people who run the home are engaged, communicative, and proactive in ensuring that residents' daily needs are met, and that family involvement is encouraged rather than discouraged. This theme of an open, supportive, and professional environment is a common thread throughout the positive experiences shared.

Not all feedback is unreservedly rosy, and one review presents a cautionary note that is important to consider in a balanced view. In that account, the reviewer describes a tension between the facility's approach and the family advocate's access to information. They allege that the family was steered toward relying on providers with whom the facility was familiar, and that they were discouraged from seeking information elsewhere. The reviewer claims that Bonnie ceased to communicate with them and that their mother, under hospice guidance, faced concerns about information sharing and predictions about her condition. The narrative includes disputes about blood work and discharge timelines, and it even touches on questions raised about potential conflicts of interest among staff. The reviewer emphasizes that an informed advocate should be welcomed and respected, and they express dissatisfaction with how communication was handled. While this perspective stands in contrast to the overwhelmingly positive feedback, it is presented as part of a broader picture of experiences and underscores the importance of transparent, patient-centered communication in any care setting.

Beyond individual episodes, several testimonials commend the Marietta House for its guidance and practical support in navigating the often daunting process of choosing an assisted living facility. One reviewer specifically notes that Alex and Bonnie were generous with their advice and recommendations, even when their own facility wasn't the perfect fit. They describe the home as having a distinct family vibe and a constant smell of home-cooked meals, factors that contribute to a sense of comfort and trust. The willingness to help families find the right match, rather than pushing a sale, is highlighted as a meaningful strength. In these pieces of feedback, the Lommel family is portrayed not only as proprietors but as mentors who stand by families through tough decisions.

The warmth and dedication of the owners and staff are referenced again and again in multiple accounts. People speak of being welcomed as part of an extended family, of hands-on leadership from the owners who clearly stay involved in the day-to-day operations, and of a setting that feels like a home rather than a clinical environment. Specific stories describe how family members - whether siblings or adult children - felt supported, informed, and cared for during stressful times, with the staff listening attentively to preferences, beliefs, and individual needs. The recurring image is one of thoughtful, personalized care delivered in a respectful, professional manner.

Taken together, the reviews present The Marietta House Assisted Living as a small, intimate community in Anchorage that prides itself on a deeply personal approach to care. The Lommel family is portrayed as deeply engaged, hands-on leaders who cultivate a warm, family-oriented atmosphere where residents are treated with dignity, kindness, and respect. While there are notes of concern from at least one reviewer regarding communication dynamics and access to information, the predominant narrative across the collection is one of gratitude, trust, and high regard for the care team's dedication. Families repeatedly describe not only excellent practical care but also a sense of belonging and emotional support that can make a challenging time feel more manageable. In the end, The Marietta House is depicted as a trusted choice for those seeking a home-like, attentive, and compassionate assisted living experience in Anchorage.

Located on 9110 Jupiter Dr in Alaska, this area offers a variety of amenities within close proximity. For your convenience, there are several cafes such as Alaska Zoo Coffee Shop and Starbucks, where you can enjoy a cup of coffee or a light meal. There are also pharmacies like Walgreens and Walmart Pharmacy nearby for your medication needs. If you require medical care, Hillside Family Medicine and Alaska Neurology Center are just a short distance away. For spiritual fulfillment, Holy Transfiguration Greek Orthodox Church and St Elizabeth Ann Seton Catholic Church are within reach. In case of emergencies, Providence Alaska Medical Center and Concentra Urgent Care are easily accessible. With restaurants like Taco Bell and IHOP close by, you can enjoy meals without having to travel far. Lastly, Castle Heights Park is nearby for leisurely walks or picnics in nature. This neighborhood provides a convenient and welcoming environment for senior living.

Cafes

• Alaska Zoo Coffee Shop (1 miles)
• South Restaurant + Coffeehouse (2.7 miles)
• Starbucks (3.2 miles)
• Kaladi Brothers Coffee (3.3 miles)

Pharmacies

• Walgreens (1.3 miles)
• Carrs Pharmacy (1.6 miles)
• Walmart Pharmacy (1.8 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (2.8 miles)
• Walgreens (3.2 miles)
• Lake Otis Pharmacy (3.3 miles)

Physicians

• Hillside Family Medince (1.3 miles)
• Independence Park Medical Services (1.5 miles)
• Anchorage Oral Maxillofacial (1.6 miles)
• Anchorage Oral and Maxillofacial Surgery (1.6 miles)
• Stanton Optical (2.1 miles)
• Alaska Neurology Center (2.1 miles)
• Alaska Hearing & Tinnitus Center (2.2 miles)

Places of Worship

• Holy Transfiguration Greek Orthodox Church (1.6 miles)
• St Elizabeth Ann Seton Catholic Church (2.3 miles)

Hospitals

• Koropp, Michael DDS (1.6 miles)
• ANMC Fireweed Building (2.9 miles)
• Alaska Native Medical Center (3 miles)
• Providence Alaska Medical Center (3.2 miles)
• Concentra Urgent Care (3.4 miles)
• Providence Sleep Disorders Center (3.4 miles)
• The Children's Hospital at Providence Prenatal Unit (3.5 miles)

Restaurants

• Taco Bell (2.2 miles)
• McDonald's (2.2 miles)
• 907 Alehouse & Grill (2.3 miles)
• Raising Cane's Chicken Fingers (2.3 miles)
• Yogurt Lounge (2.5 miles)
• IHOP (2.6 miles)
• Carlos Mexican Restaurant (2.6 miles)

Parks

• Castle Heights Park (3.2 miles)