Soleus Healthcare Svc is a senior community in Jasper, AL.
Information last verified:
52 N Walston Bridge Rd # 100, Jasper, AL 35504
To contact a resident: (205) 384-1170
For more information about senior living options: (866) 208-4318
Residents consistently describe hands-on help learning their CPAP setup.
Many reviews center on CPAP guidance, with residents saying staff explained how the machine works and how to use it before leaving. Several people mention getting help with specific parts like components, a headpiece, or nasal pillows. A few reviews also highlight ongoing support, including instruction on using the CPAP through a phone.
Reviews repeatedly mention oxygen training and responsive assistance.
Some residents specifically call out oxygen services, including staff answering questions and explaining what to do once oxygen is set up. Reviews also mention timely help around hospital discharge, with staff described as coming out to deliver oxygen and walk through emergency guidance. One reviewer also notes oxygen needs being filled, with the main drawback being that they have to pick it up.
A few reviews raise concerns about billing clarity and follow-through.
Several negative reviews describe billing problems, including confusion about what is owed for CPAP supplies and statements that did not match what the reviewer expected. Others mention delays or dragging their feet when trying to get help, which left them dissatisfied. One review also alleges a long wait around a billing issue and an early repossession of a wheel chair.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Soleus Healthcare Svc is located at 52 N Walston Bridge Rd # 100, Jasper, AL 35504 in Walker County, Alabama
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