Ivinson Memorial Hospital
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255 North 30Th Street, Laramie, WY 82072
For more information about senior living options: (844) 490-3973
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Jenna in the ER was described as an amazing provider who was kind, explained medical terms clearly, and found their dad's cancer. The staff, nurses, and Dr. Lewis were amazing, taking good care of the patient and being professional and caring. The team at Ivinson Memorial Hospital was professional, caring, and supportive from reception to discharge. Lexi the PA in Urgent Care is awesome. The lab nurses were kind. Angie S. was wonderful, very caring, and a good listener. The hospital was described as warm, kind, and professional, with a welcoming front desk and a great OBGYN department. The knee surgery/shoulder replacement experience noted the staff as great and the care as excellent. All of the staff for the reviewer's son were wonderful, caring, and kind. They do a good job.
One reviewer called it the world's worst hospital and medical team. Another reviewer warned it's one of the most expensive hospitals, citing ER bills over $1,800. A reviewer described the billing as a sham, including double-billing with little explanation. A reviewer criticized customer service as rude and unhelpful, noting a rep who wouldn't assist and hung up. A reviewer alleged staff push patients out into the cold when discharged by ambulance in the middle of the night. A reviewer claimed doctors don't read patient charts, leaving clinicians unaware of medical history. A reviewer claimed management keeps beds full and understaffs to maximize revenue, harming care. A reviewer urged people not to come here. A reviewer said unresolved bills are sent to collections and threatened with collection actions. A reviewer described the facility as dirty and unethical, from the front desk to the care team.The collection of remarks paints a hospital experience that many patients found deeply positive alongside a chorus of frustrations about billing, administration, and systemic issues. On the clinical side, several reviewers singled out individual caregivers who made a lasting impression. Jenna in the ER was described as exceptionally caring, patient with family, and able to translate complicated medical terms into understandable language. One reviewer even credited Jenna with the important discovery of their dad's cancer, expressing sincere gratitude for the connection she fostered and the care she provided at a critical moment. In another story, a husband's medical emergency was handled with professionalism and compassion from the staff, nurses, and particularly Dr. Lewis, who were praised for their attentiveness over a four-day hospital stay. The gratitude extended beyond physicians to the broader care team, with mentions of a friendly, capable atmosphere from reception through discharge and reminders that many clinicians were described as professional and supportive throughout.
There are also several stand-out positive notes about ongoing relationships with specific clinicians. Lexi, a physician assistant in Urgent Care, received praise for being awesome, while lab nurses were repeatedly described as kind. Angi S. was recognized as wonderful and caring, and there are stories of patients who felt they received outstanding care from surgeons and specialists for lengthy treatments - knee surgery and a shoulder replacement, for example - reaffirming trust in the hospital for major procedures. One patient even called their OBGYN department a great experience, underscoring that for some, the hospital provides high-quality, life-enhancing care when needed. For families and patients, these instances stand out as proof that attentive, compassionate clinicians can and do make a meaningful difference.
Beyond the clinical encounters, several comments reference the hospital's role in the community and the overall atmosphere. A few reviewers noted the hospital's community-facing activities and described it as a solid local institution, with some acknowledging traditional, small-hospital charm alongside practical concerns like navigation: "The entrance is hard to find." Others highlighted a sense of local pride and the idea that the hospital serves as an important resource for residents in a region with limited alternatives, suggesting that even amid complaints, the facility remains a fixture of care and a familiar, local option for health needs and emergencies.
Yet the tone of the reviews is irrevocably split, with a substantial portion focusing on negative experiences, particularly around billing and administrative processes. Several readers recounted being billed unexpectedly or being double-billed, sometimes after services were coded in ways that were difficult to justify. One patient cited a substantial charge for a simple visit that included a glued cut, with nearly $1,900 in billed costs and a lack of clear explanation. Other accounts described bills being sent to collections or not posted on the patient's account, despite insurance settlements, and a sense that the hospital's billing practices were opaque and unfriendly. The frustration extended to customer service representatives, who some reviewers felt were unhelpful, dismissive, or outright rude when asked to clarify charges or resolve discrepancies.
Complaints about the interaction between care and cost extended into broader criticisms of hospital priorities and the patient experience. Some reviewers alleged a culture of "keeping beds full" and a perceived lack of investment in staff, suggesting that the facility might be more focused on occupancy and revenue than on individualized patient care. Others described long delays in triage or treatment, particularly in urgent care or emergency settings, and accused the staff of not reviewing patient charts or properly coordinating care, implying a disconnect between the electronic records and actual practice. Several comments described patients feeling pushed through the system, discharged in discomfort or in cold conditions, or redirected to other facilities when possible, painting a picture of a healthcare environment where financial considerations and throughput pressures may overshadow patient comfort at times.
In a few candid posts, the sense of disappointment was sharpened by narratives of mixed quality in different departments. Some reviewers reported excellent surgical and postoperative experiences, while others criticized the same departments for inconsistent care or poor communication. Patient stories about oxygen of care in end-of-life or palliative contexts, ED visits, and routine checkups often contrasted sharply with the billing and service stories, giving the impression of a facility where the medical staff can be highly competent and compassionate, but the administrative and financial sides of the hospital sometimes eclipse those positive clinical experiences.
Ultimately, readers walk away with a nuanced portrait: Ivinson Memorial Hospital features moments of standout, life-affirming care delivered by engaged, empathetic clinicians who earn lasting gratitude from families. At the same time, the same institution is the subject of persistent, vocal concerns about cost transparency, billing accuracy, and administrative responsiveness. For some, the hospital is a trusted local resource that has saved lives and delivered excellent surgeries and urgent care. For others, it is a source of anxiety and frustration, where high bills, unclear charges, and perceived inefficiencies in the business side of care overshadow the positive clinical experiences. The mixed sentiment reflects a broader tension many patients feel when navigating healthcare systems that strive to combine compassionate medicine with complex financial and administrative structures.
10 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Laramie Regional (6 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Ivinson Memorial Hospital in Laramie, WY offers a comfortable and convenient assisted living community for individuals in need of support with their daily activities. The community provides a range of amenities to ensure residents' comfort and convenience, including a dining room where delicious meals are served, fully furnished accommodations, beautiful garden areas to enjoy the outdoors, housekeeping services to maintain cleanliness, move-in coordination assistance for a smooth transition, and access to telephone and Wi-Fi/high-speed internet.
The care services provided at Ivinson Memorial Hospital's assisted living community are designed to meet the individual needs of each resident. Trained staff members are available to offer assistance with activities of daily living such as bathing, dressing, and transfers. They also provide specialized care for individuals with diabetes, including meal preparation and adherence to diabetes diets. Medication management is also available to ensure residents take their medications as prescribed. Special dietary restrictions can be accommodated within the dining options.
To promote an active and engaging lifestyle, the community offers scheduled daily activities for residents to participate in. These activities aim to stimulate both the mind and body while fostering social connections among residents.
In addition to the amenities and care services provided within the community itself, Ivinson Memorial Hospital's assisted living community is conveniently located near various establishments. There are 9 cafes, 6 parks, 3 pharmacies, 18 physicians' offices, 36 restaurants, 3 transportation options, 17 places of worship nearby for spiritual support or services attendance if desired by residents. Additionally, there are two theaters nearby for entertainment options alongside five hospitals should any additional medical needs arise.
Overall, Ivinson Memorial Hospital offers an inviting assisted living community that combines comfort and convenience with personalized care services to support its residents' well-being.
Ivinson Memorial Hospital is located at 255 North 30Th Street, Laramie, WY 82072 in Albany County, Wyoming
Ivinson Memorial Hospital on seniors.fyi includes 9 photos including images showing building, healthcare, architecture, exterior, lobby, lighting fixtures, bedroom, interior, and more.
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