Atrium Post Acute Care Of Williams Bay
Save146 Clover Street, Williams Bay, WI 53191
For more information about senior living options: (844) 490-3973
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Danielle is AMAZING and incredibly responsive to questions or concerns about her mother's care. The mom was well taken care of; the facility was clean and the staff were friendly. The facility is a beautiful place. There are great people with caring staff. The staff are super people. Caring staff help residents get better and progress. The facility has good food and is a nice place.
Smells of urine! Patient needed to be washed and clothes changed, left personal hygiene cloths on stand with traces of feces on the package! Horrible. Do not send your loved ones here... ESPECIALLY if they are unable to communicate!! Every button push for help was over 50 minutes. Can't find anyone. Every visit, she smelled like urine and wound up with a UTI that they refused to test for. They are telling everyone they are short staffed, but on the way out to the ambulance they wanted to know if she would need that room. This place is filthy dirty, smells horrible! Dust everywhere, registers falling off the wall, no toilet paper to be found. Bathrooms smell. Rooms smell. Hallway bathrooms that are just for the people who live there are horribly dirty and smell. This place smells like piss. The people that don't have mercy and love for others should not be working there! Run by idiots. Some of the nurses steal narcotics and when told about it administration did nothing. This place needs to be shut down.There is a striking mix of experiences shared about Williams Bay, with many reviewers painting a troubling portrait of the facility as a place where basic dignity and cleanliness sometimes fall by the wayside, while a smaller number of voices acknowledge meaningful care from specific staff members. The overarching theme across the negative accounts is a pattern of neglect that leaves patients smelling of urine, with rooms and common areas that feel unclean, and a sense that housekeeping and hygiene efforts are inconsistent at best. Several reviewers emphasize that odors, dirty environments, and a lack of basic supplies create an impression of a facility that struggles to maintain a respectful standard of care, even for residents who may not have extensive caregiving needs.
A recurring concern centers on cleanliness and hygiene. Reviewers repeatedly describe rooms and bathrooms that are dirty, with smells of urine pervading patient areas and common spaces. One reviewer notes that the visitor bathroom and patient rooms remained unclean for extended periods, while another mentions dust and deteriorating fixtures, such as registers falling from walls. The absence of essential supplies - the absence of toilet paper being cited in particular - adds to a sense of neglect. The most troubling details about cleanliness are not isolated anecdotes but part of an ongoing pattern for several families who visited their loved ones and found the environment repeatedly lacking. In some cases, the facility is described as having not had a housekeeping crew for nearly two years, which compounds the impression that cleanliness is not being prioritized.
Beyond the smells and surfaces, safety and patient care emerge as major concerns. Several reviews recount lengthy delays in receiving help or assistance, with one account describing a response time of more than 50 minutes for help requests. The sense of being left waiting for essential care, particularly when a resident is in need of urgent attention, underscores broader worries about staffing levels and workflow, especially during night hours or busy shifts. There are distressing anecdotes about patients not receiving timely medications, delays or outright refusals to test for infections like UTIs, and alarming reports of severe health declines linked to these concerns. One case describes a health incident that led to hospitalization and a later diagnosis of a severe UTI, raising questions about monitoring and diagnostic responsiveness. The fear and grief surrounding these experiences are intensified by accounts of bedsores, delayed baths, and situations in which family members felt compelled to intervene to ensure basic dignity.
Communication between staff and families also features prominently in the reviews. Several families recount not being informed about critical health developments in a timely or transparent manner. For example, there are mentions of not being notified when a loved one was feeling unwell, or of conversations about room usage that seem more about logistics than patient care when the resident is still in the facility. The frustration of not being able to reach someone or to obtain clear updates during emergencies is echoed across multiple entries, painting a picture of a system where follow-through and proactive communication could be much stronger. The sentiment that families must advocate aggressively to be heard appears repeatedly, contributing to a broader sense of mistrust.
Staffing, administration, and the overall culture at the facility occupy a central thread in the narrative. Several reviewers directly characterize the administration as bureaucratic or under-resourced, describing the place as overworked and under-staffed. Phrases such as "short staffed" and "run by idiots" appear in the comments, underscoring a perception that a lack of qualified personnel and an overwhelmed leadership team contribute to everyday deficiencies in patient care. There are practical consequences cited, such as not having enough certified nursing attendants, which translates into less individualized attention for residents and higher demands on the existing staff. The tone here is one of frustration and alarm, with some commenting that the operational priorities seem misaligned with the basic needs of residents.
Amid the largely negative experiences, a handful of positive notes surface, offering a counterpoint to the bleak picture. In one review, a mother's care was described as "very well taken care of," with clean rooms and friendly staff, suggesting that the facility can meet expectations under certain circumstances or with certain care teams. Another reviewer calls the place "beautiful," noting that it may be well-suited for residents who require only minimal assistance, while others describe the care team as caring and dedicated. Most notably, one staff member - Danielle - is singled out as "AMAZING" for being highly responsive to questions and concerns, a beacon of reliability in an otherwise inconsistent service environment. These positive mentions imply that individual staff members can make a meaningful difference, even when systemic issues persist.
Taken together, the reviews depict Williams Bay as a facility with a deeply uneven experience profile. Some residents and families encounter clean, supportive environments and compassionate, capable caregivers, with moments of excellent communication and responsive conduct from particular staff members. Yet many more accounts describe pervasive cleanliness issues, delayed responses to urgent needs, insufficient staffing, and gaps in communication that leave families anxious and residents at risk. The most alarming narratives involve health scares that may have been mitigated with more attentive monitoring and faster intervention, as well as heartbreaking instances where families felt uninformed about critical events or outcomes.
For anyone considering Williams Bay, these testimonies suggest approaching with cautious scrutiny and a proactive stance. Prospective families might prioritize tours focused on cleanliness, staffing levels, and a clear, transparent protocol for notifying families about patient health changes. If possible, seeking out references related to specific shifts or teams - like the staff members who were praised in some reviews - could help identify where consistent, high-quality care may be found within the facility. Overall, the collection of experiences calls for accountability, improved hygiene and safety measures, and stronger communication channels to ensure that residents receive dignified care and that families feel informed and supported throughout difficult times.
62 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Atrium Post Acute Care of Williams Bay is a premier assisted living community located in the beautiful town of Williams Bay, Wisconsin. With a wide range of amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle.
The community offers a variety of amenities to cater to residents' needs and interests. A beauty salon is available for residents to pamper themselves, while cable or satellite TV ensures they can stay entertained. Community-operated transportation is provided for outings and appointments, while a computer center allows residents to stay connected. The dining room provides restaurant-style dining experiences, and housekeeping services ensure that residents have a clean and comfortable living environment.
For recreational activities, the community offers a fitness room and gaming room for physical exercise and leisurely fun. There is also an outdoor space for enjoying fresh air and nature. A small library provides opportunities for quiet reading and relaxation. Wi-Fi/high-speed internet is available throughout the community so residents can stay connected with loved ones.
In terms of care services, Atrium Post Acute Care of Williams Bay ensures that residents receive excellent support. A 24-hour call system provides peace of mind knowing that help is just a button away. Trained staff offer 24-hour supervision to ensure resident safety. Assistance with activities of daily living such as bathing, dressing, and transfers is provided as needed. Medication management helps residents stay on top of their healthcare needs. The community also offers special dietary restrictions such as diabetes diets.
Residents at this assisted living community will find plenty to do with various activities available. Concierge services are provided to assist with organizing outings and events. Fitness programs help residents stay active and healthy. Planned day trips allow residents to explore nearby attractions. Resident-run activities provide opportunities for socializing and making meaningful connections with peers. Scheduled daily activities ensure that there is always something fun happening within the community.
Atrium Post Acute Care of Williams Bay benefits from its excellent location. There are several cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals nearby, providing easy accessibility to local amenities and healthcare services.
Overall, Atrium Post Acute Care of Williams Bay offers a comfortable and enriching assisted living experience with a range of amenities and care services to support residents' needs and preferences.
Atrium Post Acute Care Of Williams Bay is located at 146 Clover Street, Williams Bay, WI 53191 in Walworth County, Wisconsin
Atrium Post Acute Care Of Williams Bay on seniors.fyi includes 5 photos including images showing interior, dining, windows, decor, lighting fixtures, building, architecture, flag, and more.
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