Atrium Post Acute Care Of Williams Bay
Save146 Clover Street, Williams Bay, WI 53191
For more information about senior living options: (844) 490-3973
The staff are kind and understanding. They took excellent care of her for the entire stay. There were multiple activities for residents, including arts and crafts, which residents loved. The hospice care team did a phenomenal job of keeping her pain-free and comfortable. They took time to sit with residents and play music for them. Danielle is amazing, incredibly responsive, and handles concerns promptly. The staff were friendly, and the facility was clean.
The facility smelled of urine and inadequate personal hygiene was evident, with traces of feces and unwashed items left on stands. The center is described as horrible and not suitable to send loved ones, especially if they cannot communicate. A loved one was treated horribly, with every call for help taking over 50 minutes to receive a response. Each visit allegedly included a strong urine odor, and UTIs were not tested for, later diagnosed as severe UTIs. Staff claimed to be short-staffed, yet they seemed ready to move on to other rooms, raising concerns about admissions and attention to current residents. The building reportedly had no housekeeping for nearly two years, leaving rooms and bathrooms filthy and smelling. Some nurses were accused of stealing narcotics, and administration did not take action in response. The reviewer called it the worst place ever and suggested it should be shut down.Atrium Post Acute Care of Williams Bay is best suited for seniors who require light to moderate assistance and who prize a pleasant, homey environment with active programming and access to hospice-style comfort care. It can work for families that value approachable staff and a calm setting, especially when the resident enjoys structured activities such as arts and crafts. However, it is not ideal for residents with high-acuity needs, complex medical conditions, or those who demand strict, consistent monitoring and cleanliness. Families should consider alternatives that offer higher staffing ratios, proven housekeeping consistency, and more transparent, proactive communication about patient status. The overall picture from the reviews is highly polarized, underscoring that success here depends on everyday staffing and management as much as on the facility’s fixed reputation.
On the plus side, several reviewers highlight genuine warmth from caregivers and a hospice team that delivers comfort and attentiveness when it matters most. The social programming, arts and crafts and other resident activities, meets the needs of those who thrive on engagement. Some families point to a dependable point of contact who handles questions quickly, and a particular staff member is singled out for exceptional responsiveness. The physical environment is described as beautiful, and meals are described as acceptable to good in places. Taken together, these strengths can translate into meaningful quality-of-life gains for residents who fit a lower-to-moderate care profile and who benefit from a supportive, sociable milieu.
Yet the negative experiences in reviews cannot be ignored. Multiple accounts describe persistent odors of urine, inconsistent room cleaning, and routine housekeeping gaps. Delays for assistance are a common thread, with some residents waiting far longer than what would be prudent for essential help. Serious concerns include infections that go untested or undertreated, notable hygiene lapses, and even allegations of misconduct by a subset of staff. Several families recount distressing episodes, such as bedsores or breakdowns in communication during health events, that erode trust in the level of daily supervision. The combination of odor, cleaning irregularities, and staffing strain creates a risk profile that demands careful scrutiny before any move.
Those who emphasize the positives must weigh them against the clear, recurring quality-of-care gaps. The hospice-focused support and compassionate caregivers can significantly improve day-to-day comfort and rehab progress, but these benefits may be offset by variability in basic hygiene, timely assistance, and overall safety. In practical terms, that means prospective residents and families should insist on a current, thorough tour that covers multiple shifts, direct conversations with front-line caregivers about response times, and a documented housekeeping schedule with evidence of regular cleaning. Request access to recent cleanliness audits and incident logs, and talk with current residents or family councils to gauge consistency. A facility that shows ongoing odor and sanitation issues rarely achieves stable quality without sustained leadership intervention.
From a risk-management perspective, staffing levels and housekeeping standards are the decisive factors. Prospective families should press for details about whether a dedicated CNA per shift is in place, how staffing surges are managed, and how housekeeping duties are allocated, tracked, and audited. Clean rooms, sanitary bathrooms, and timely hygiene assistance are non-negotiables, not negotiable luxuries. For residents who require frequent medical monitoring or who are prone to infections, the history of delayed responses and sanitation concerns becomes a decisive flaw. In short, the decision should rest on verifiable, current operational realities: staffing contracts, housekeeping cadence, and the transparency of daily operations.
Bottom line: Atrium Post Acute Care of Williams Bay presents a complex trade-off. For families prioritizing a pleasant environment, social engagement, and hospice-ready care with some consistently caring staff, it is worth exploring, with rigorous oversight and explicit expectations around responsiveness and cleanliness. For those needing dependable 24/7 nursing supervision, stringent infection control, and spotless housekeeping, alternatives are likely to offer more consistent peace of mind. A clearly structured trial period, with clear milestones, frequent check-ins, and a written contingency plan, can illuminate whether this community can deliver sustained, safe quality of life or whether the search should continue elsewhere.
62 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Atrium Post Acute Care of Williams Bay is a premier assisted living community located in the beautiful town of Williams Bay, Wisconsin. With a wide range of amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle.
The community offers a variety of amenities to cater to residents' needs and interests. A beauty salon is available for residents to pamper themselves, while cable or satellite TV ensures they can stay entertained. Community-operated transportation is provided for outings and appointments, while a computer center allows residents to stay connected. The dining room provides restaurant-style dining experiences, and housekeeping services ensure that residents have a clean and comfortable living environment.
For recreational activities, the community offers a fitness room and gaming room for physical exercise and leisurely fun. There is also an outdoor space for enjoying fresh air and nature. A small library provides opportunities for quiet reading and relaxation. Wi-Fi/high-speed internet is available throughout the community so residents can stay connected with loved ones.
In terms of care services, Atrium Post Acute Care of Williams Bay ensures that residents receive excellent support. A 24-hour call system provides peace of mind knowing that help is just a button away. Trained staff offer 24-hour supervision to ensure resident safety. Assistance with activities of daily living such as bathing, dressing, and transfers is provided as needed. Medication management helps residents stay on top of their healthcare needs. The community also offers special dietary restrictions such as diabetes diets.
Residents at this assisted living community will find plenty to do with various activities available. Concierge services are provided to assist with organizing outings and events. Fitness programs help residents stay active and healthy. Planned day trips allow residents to explore nearby attractions. Resident-run activities provide opportunities for socializing and making meaningful connections with peers. Scheduled daily activities ensure that there is always something fun happening within the community.
Atrium Post Acute Care of Williams Bay benefits from its excellent location. There are several cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals nearby, providing easy accessibility to local amenities and healthcare services.
Overall, Atrium Post Acute Care of Williams Bay offers a comfortable and enriching assisted living experience with a range of amenities and care services to support residents' needs and preferences.
Atrium Post Acute Care Of Williams Bay is located at 146 Clover Street, Williams Bay, WI 53191 in Walworth County, Wisconsin
Atrium Post Acute Care Of Williams Bay on seniors.fyi includes 5 photos including images showing interior, dining, fireplace, stone wall, windows, decor, lighting fixtures, building, and more.
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