18601 Lincoln Street, Whitehall, WI 54773
For more information about senior living options: (844) 490-3973
The care at Whitehall Tri-County Hospital was excellent. Rosemary made the child comfortable and was described as the sweetest. The staff were kind and patient, keeping the child at ease. They were glad they chose to have the surgery there. The ER staff were friendly and helpful.
The hospital's staff are horrible. The ER dismissed them for not taking the jab, providing only about 20 minutes of care. The ER staff treated them with disrespect. The facility is terrible. The clinic is junk; they were billed $3,200 for nothing and were given only a couple pills. The clinic delayed giving test results, leaving the patient in pain. The doctors were rude and the staff were useless. The ER doctor did not fully assess the daughter. The on-duty doctor minimized the burns and smirked at the patient's pain.Gundersen Tri-County Care Center in Whitehall is best suited for local families who need quick access to emergency and inpatient services and can tolerate uneven experiences in care delivery. The center functions as a neighborhood hub for urgent stabilization and routine admissions, offering proximity and the possibility of comping with immediate needs without long drives. It serves well when the priority is rapid triage and a local touch in moments of crisis, rather than a consistently polished ER experience. For households with complex medical histories, high expectations for compassionate bedside manner, or stringent billing transparency, this community warrants careful scrutiny before commitment.
The strongest positives focus on genuine, moment-to-moment care delivered by individuals who show kindness and competence in critical moments. Several accounts highlight exceptional outcomes after severe incidents, with patients praising the care received during life-threatening events and the comforting, patient presentation of certain staff members, such as detailed, child-friendly attentiveness from Rosemary during a pediatric procedure. There is also a recurring note that, despite the variability, many team members are friendly and helpful, and the center remains the closest emergency option for residents in the area.
Yet the downsides are persistent and pointed enough to temper any enthusiasm. A pattern of negative ER experiences threads through multiple reviews, including dismissive or disrespectful treatment, questions about the thoroughness of assessments, and concerns about the tone and professionalism of some doctors. Billing disputes and unexpected charges appear as a recurrent irritant, with reports of confusing or questionable charges coloring overall perceptions of value. Test results and communication gaps further erode trust, especially when families feel left in limbo while a child or loved one is in distress. Taken together, the negatives reveal a facility that can falter under pressure and when expectations lean toward consistency and clarity.
These pros and cons collide in practical ways. When the goal is immediate stabilization or a quick, local intake after an accident, Tri-County can perform credibly enough to be a first line option. The proximity reduces the burden of transport and can shorten the time to life-saving interventions, and a subset of staff members demonstrated compassionate bedside manner that meaningfully improves patient and family experience. However, the major drawbacks, intermittent poor communication, variable clinical attentiveness, and confusing financial dealings, can negate those short-term benefits, especially for families navigating ongoing health concerns or seeking reassurance that every interaction will be respectful, thorough, and transparent.
For decision-making, several guardrails help. If choosing Tri-County, clarify the level of pediatric care and the availability of specialists on demand, since pediatric evaluations and follow-up can hinge on the specific clinician. Insist on a clear billing outline upfront and request a consistent point of contact or care coordinator who can translate medical plans into lay terms and keep families informed through discharge. It’s prudent to have a backup plan, whether that means routing more complex cases to Gundersen’s larger facilities in La Crosse or other regional centers, so that there is a ready path for comprehensive testing, specialist input, or more robust aftercare.
In the end, Tri-County Care Center delivers a mixed proposition: local accessibility and capable crisis care on one side, and uneven patient experience and opaque billing on the other. For families prioritizing immediate, nearby medical intervention and who can tolerate variability in comfort and communication, it remains a defensible option. For those who require consistently top-tier ER interactions, transparent financial practices, and unwavering attentiveness across all encounters, alternatives in the broader Gundersen network or in larger regional hospitals should be seriously considered. The decision hinges on how much weight is placed on proximity and rapid stabilization versus uniformity of care and predictability in billing and bedside communication.
35 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Gundersen Tri-County Care Center in Whitehall, WI is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. With fully furnished accommodations and housekeeping services, residents can enjoy a comfortable and hassle-free living environment. The community also features outdoor spaces, including a garden, where residents can relax and enjoy the fresh air.
Dining at Gundersen Tri-County Care Center is restaurant-style, offering delicious meals that cater to special dietary restrictions such as diabetes diets. The kitchenettes in each accommodation allow residents to prepare their own meals if they prefer.
The community puts an emphasis on providing high-quality care services with 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to ensure that residents are taking their medications properly.
In addition to physical care, Gundersen Tri-County Care Center prioritizes the mental wellness of its residents with a dedicated mental wellness program. This program aims to support the emotional well-being of each resident through various activities and therapies.
Residents at this assisted living community have plenty of options for entertainment and socialization. The small library provides a quiet space for reading or doing puzzles, while resident-run activities and scheduled daily activities offer opportunities for engagement and social interaction.
Located in Whitehall, WI, Gundersen Tri-County Care Center benefits from its proximity to various amenities in the surrounding area. There are two cafes nearby for residents who want to grab a quick bite or enjoy a cup of coffee with friends. Additionally, there are several restaurants nearby for those who prefer dining out occasionally. Nature lovers will appreciate the parks located close by where they can spend time outdoors. The community also has convenient access to places of worship for those who value spiritual connection. Lastly, having a hospital nearby ensures that residents have easy access to medical care when needed.
Overall, Gundersen Tri-County Care Center provides a comfortable and supportive environment for seniors, with a range of amenities and care services designed to enhance their quality of life.
Gundersen Tri-County Care Center is located at 18601 Lincoln Street, Whitehall, WI 54773 in Trempealeau County, Wisconsin
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