Bay At Suring Health And Rehab Center
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430 Manor Drive, Suring, WI 54174
For more information about senior living options: (844) 490-3973
The nursing staff were outstanding. The laundry staff were the sweetest. The cleaning staff were the sweetest. The staff are very helpful and knowledgeable. The therapy department is great at getting residents up and improving. Residents get along well and have smiles on their faces. The caring staff go above and beyond. The facility is clean and the staff truly care about the residents.
The food was disgusting and did not meet the resident's dietary needs. The facility is stuck in Jurassic times with out-of-date equipment and care products. The leadership of the facility is useless. Billing was mishandled, with payments claimed as paid in full yet later billed. The place was disgustingly unsanitary, with dirty bed pans and feces on commodes. Medications were not provided on time or in full, and doctors' orders were changed without knowledge. Rotten meat was served; the food was not fit for pig slop. The place should be shut down and investigated by the state. The rudest nurse was unprofessional and condescending. Personal belongings, including a Harley-Davidson watch and wallet, were reported stolen.Bay At Suring Health And Rehab Center is best suited for families seeking a rehab-forward environment where therapy momentum and a home-like atmosphere are priorities. The center earns consistent praise for its therapy program and for nursing teams that are described as compassionate and knowledgeable. Residents and families report a clean, welcoming setting where aides and housekeeping staff contribute to a comfortable routine, and where therapy sessions drive real progress. The wooded Wisconsin location and approachable administration add to a sense of belonging. For those pursuing short- to medium-term recovery with a focus on functional gains, this facility often delivers meaningful improvement when the care plan rests on strong therapists and attentive nurses.
Alternatives should be considered by families prioritizing flawless medical management, predictable medication timing, and transparent billing. Several reviews raise concerns about medication delays, changes to orders without clear notification, and even billing disputes after paying in full. Reports of staffing gaps, occasionally curt frontline interactions, and periods of unsanitary conditions temper the otherwise positive impression. If a resident requires stringent oversight, strictly reliable operations, or a medical emphasis on safety and regulatory compliance, another local option with a steadier track record across nursing, pharmacy, and administration may be a wiser investment.
On balance, the strongest positives center on people. The nursing staff is repeatedly described as outstanding, with therapy personnel who tailor plans to individual goals and push progress. Therapy is frequently cited as the engine of improvement, with residents encouraged to participate and to regain function. The environment reinforces this progress: well-kept rooms, courteous aides, and a culture that treats residents like family. Several family members and even traveling CNAs note a level of care that feels deeply personal, making a difficult transition more manageable. When the care team operates at this level, the overall experience can be cohesive and reassuring.
However, significant caveats emerge in a subset of reviews. Instances described as unsanitary - such as bedpans and commodes not properly cleaned - medication timing and accuracy concerns, and even attempts to alter orders without notice raise red flags about daily operations. Billing concerns, including disputes over amounts paid versus remaining balances, add financial strain on families already navigating medical logistics. Allegations of rude interactions with front-line staff and even theft claims, while not universal, underscore the risk of inconsistent day-to-day experience. These gaps are not trivial; they signal potential fragility in systems that must be reliable for safety, dignity, and continuity of care.
Pros offset cons best when families stay vigilant and engage proactively with the care team. The decisive factor is whether the rehab-driven trajectory and the warm, capable staff can be sustained under tighter administrative discipline. If a family can secure clear documentation, confirm medication routines, review care plans, and request regular progress updates, the strong therapy and compassionate nursing can deliver genuine benefit. Without ongoing oversight, the same positives can be eclipsed by the negatives, leaving a resident exposed to medication timing lapses, billing confusion, and housekeeping inconsistencies.
Bottom line: Bay At Suring is a viable choice for those who want a rehab-forward setting with a genuinely caring staff and a home-like vibe, provided that families are prepared to demand reliability and to scrutinize operations closely. For those who prize flawless medical management, consistent billing transparency, and iron-clad safety practices, exploring alternatives with stronger track records in pharmacy accuracy, staffing consistency, and daily operations should be a priority. A candid campus visit is essential: talk with the therapy director, meet the administrator, review physician order protocols, and observe meals and housekeeping if possible. That due diligence will determine whether this community is the right long-term fit or if another Wisconsin option better aligns with the family's priorities.
50 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Bay At Suring Health And Rehab Center is an assisted living community located in Suring, WI. Our community offers a range of amenities to enhance the comfort and convenience of our residents. Each room is fully furnished and equipped with cable or satellite TV, telephone, and Wi-Fi/high-speed internet access. Residents can enjoy delicious meals prepared by our skilled kitchen staff in our dining room or restaurant-style dining area. We also offer assistance with housekeeping and have a small library for residents to indulge in their reading habits.
At Bay At Suring Health And Rehab Center, the well-being of our residents is our top priority. Our caring staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer specialized care for diabetic residents including diet management. Medication management services ensure that each resident receives the proper medication at the right time.
We recognize the importance of mental wellness, which is why we have implemented a mental wellness program to support the emotional health of our residents. In order to meet individual dietary needs, we offer special dietary restrictions.
Our community promotes an active and engaging lifestyle for our residents through resident-run activities and scheduled daily activities. Whether it's participating in group exercises or joining in arts and crafts sessions, there are plenty of opportunities for socializing and personal growth.
Additionally, Bay At Suring Health And Rehab Center is conveniently located close to five restaurants and one place of worship, allowing easy access to these amenities for both residents and their families.
Choose Bay At Suring Health And Rehab Center for a comfortable and enriching assisted living experience where your loved ones can thrive in a supportive community environment.
Bay At Suring Health And Rehab Center is located at 430 Manor Drive, Suring, WI 54174 in Oconto County, Wisconsin
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