Sturgeon Bay Health Services

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  • Interior

    A warm and inviting lobby area featuring comfortable seating, a fireplace, and decorative elements that enhance the cozy atmosphere.

  • Decor

    A cozy seating area featuring two rocking chairs surrounded by a wooden framework and indoor plants.

  • Building

    A brick building with a flagpole and neatly manicured lawns.

  • Trees

    A shuttle bus parked outside a building surrounded by trees.

  • Dining

    A cozy dining area set for a meal, featuring tables with white tablecloths and food items, alongside a piano in the background.

  • Landscaping

    A view of a residential building with an American flag in front.

  • Garden

    A serene garden space featuring lush green grass, a gazebo, and colorful flowers.

  • Outdoor

    A serene garden featuring a gazebo, benches, and vibrant flowers along the pathway.

  • Healthcare

    A view of a hospital corridor, showcasing the typical layout and design found in medical facilities.

  • Rehabilitation

    A simple hospital room featuring two beds, a reclining chair, and a small table.

  • Parking

    A view of an empty parking lot with several parked cars surrounded by trees on a cloudy day.

Sturgeon Bay Health Services

200 North Seventh Avenue, Sturgeon Bay, WI 54235

For more information about senior living options: (844) 490-3973

2.6 from 7 reviews
5 stars
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0
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1 stars
4

Skilled Nursing Facility

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    Overall Review of Sturgeon Bay Health Services

    Pros

    • pro The staff goes above and beyond to accommodate the residents.
    • pro Everyone is very friendly and welcoming.
    • pro There is a wonderful atmosphere, with everyone being helpful and kind.
    • pro The staff is appreciated for their hard work.

    Cons

    • pro The administration's communication was horrible, quitting contact for over a week after a relative's pending admission and failing to call with a denial, leaving the family with nowhere to go.
    • pro The facility is described as the worst poorly run business in Door County, a dump that does not treat elderly residents with dignity.
    • pro The facility failed to promptly inform the family about a relative's COVID infection, delaying critical information during a life-threatening situation.
    • pro Residents' personal possessions have been stolen over the years.
    • pro There was an incident in which a resident was struck by an employee, who was terminated.
    • pro The care provided has not met the family's standards, with falls from bed and overall inadequate care.

    Review

    A cluster of reviews paints a picture of a facility that evokes very different reactions from those who interact with it. On one end of the spectrum, there are stark complaints about administration and communication, with a sense of abandonment during a time when a relative was most in need. One reviewer describes "horrible communication from the administration," recounting that a relative was pending acceptance and then left without contact for more than a week. The frustration is intensified by the perception that no one even delivered a denial or a clear next step, leaving the family with no place to go. The same voice suggests that the social worker was overwhelmed, and they question whether the setting truly fits the needs of someone who requires substantial care, arguing that if the individual didn't need care, they would be at home.

    In contrast, another batch of voices is deeply affirming of the staff. A reviewer asserts that the staff "goes above and beyond to accommodate the residents," describing the atmosphere as friendly and welcoming and thanking the team for its efforts. This praise emphasizes the human touch: the apparent willingness of caregivers and support staff to respond to resident needs, create a sense of warmth, and provide assistance that goes beyond routine expectations. The positivity is framed as recognition of real, everyday acts that make life more navigable for residents and their families.

    A further account echoes that sentiment but with a slightly broader tone of appreciation. There's a claim of a "wonderful atmosphere," with residents described as being helped and kind interactions noted across the facility. The language suggests a community where kindness and helpfulness are not incidental but a visible, prevalent norm. Taken together with the previous praise, these reviews sketch a facility where the staff environment can be a defining positive feature, even amid other criticisms.

    However, a strong thread of criticism runs through the discourse, presenting the property as poorly managed and not upholding basic standards. One reviewer deems it "the worst poorly run business in Door County," directing strong words toward the administration and urging the city to inspect and intervene. The tone here is urgent and accusatory, reflecting a belief that systemic issues extend beyond isolated incidents and indicate a need for accountability and change. The call for external oversight signals a broader concern about the facility's governance and its impact on residents' well-being.

    Further negative reflections delve into specific, painful incidents flagged by residents or their families. A reviewer from Door County notes that a family's experience with their mother's COVID illness was marred by delay in informing relatives, with information only coming during a wellness meeting after several days' delay and with fear for the mother's survival. Beyond the health crisis, there are allegations of personal possessions being stolen over time and an incident in which an employee allegedly struck the reviewer's relative. The accounts of falls from bed and concerns about overall care quality reinforce a perception that safety and dignity were not consistently upheld. The reviewer emphasizes that, given the scarcity of nursing facility options in the region, this facility's performance feels especially disappointing in light of what families expect and deserve.

    A related critique characterizes the facility as unethical, focusing on a dementia care situation involving a father. The complaint centers on how the administration handled the case and the resulting strain on the family, with the implication that the staff and leadership did not act in the resident's best interest. Taken with the other negative observations, this voice portrays a pattern of concern about decision-making, resident advocacy, and the alignment of care with the needs and rights of those living with challenging conditions.

    Altogether, the statements reveal a community with sharply divided experiences within the same setting. There are genuine accolades for compassionate, personable care and for a welcoming environment, but these are juxtaposed with serious concerns about communication failures, alleged safety breaches, alleged theft, and questions about whether the administration consistently prioritizes the residents' welfare. The strongest calls to action weave through the criticism: insistence on better, more timely communication; accountability for safety and dignity; and, in some voices, involvement by city inspectors or other authorities to ensure that the facility meets established standards of care.

    In the end, the collection of reviews presents a nuanced portrait of a Door County nursing facility: moments of warmth and attentiveness that residents and families clearly value, shadowed by episodes and patterns that people find unacceptable and dangerous. For some, the staff's daily efforts stand in stark contrast to administration-related shortcomings, leaving a mixed impression that reflects both the potential for compassionate care and the urgent need for systemic improvements. The overarching message is that safety, transparency, and respect for residents' dignity are central expectations, and members of the community are calling for action to ensure those standards are consistently met.

    Features

    Housing

    • 120 resident community capacity 120 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Sturgeon Bay Health Services in Sturgeon Bay, WI is a vibrant and welcoming assisted living community offering a wide range of amenities and care services to its residents. The community is designed to provide a comfortable and homely environment for seniors to live independently while receiving the necessary assistance they need.

    Residents at Sturgeon Bay Health Services can enjoy a variety of amenities including a beauty salon, cable or satellite TV, access to community-operated transportation, a computer center, a dining room offering restaurant-style dining, a fitness room, fully furnished apartments with private bathrooms and kitchenettes, gaming rooms, outdoor spaces such as gardens, small libraries, telephones in each apartment, move-in coordination services, and access to Wi-Fi/high-speed internet.

    The community also offers various care services to ensure the well-being and safety of its residents. These include 24-hour call systems for emergencies, round-the-clock supervision by trained staff members, assistance with daily activities such as bathing and dressing, help with transfers for individuals with mobility issues, medication management services, meal preparation and service following special dietary restrictions like diabetes diets or other specific needs. Transportation arrangements are available for non-medical purposes as well as trips to doctors' appointments.

    Sturgeon Bay Health Services understands the importance of an active lifestyle and provides an array of activities for residents to participate in. These include fitness programs tailored to different abilities, planned day trips to nearby attractions or locations of interest, resident-run activities where individuals can engage in hobbies or interests they enjoy, as well as scheduled daily activities organized by the staff members. Additionally, concierge services are available to assist residents with any requests or arrangements they may need.

    The community is conveniently located near several amenities in Sturgeon Bay. There are six cafes nearby where residents can enjoy coffee or meals outside of the community. Parks are also within close proximity for those who love nature or outdoor activities. Pharmacies are easily accessible for medication needs while physicians are available nearby for medical care. Various restaurants offer dining options for residents who may want to explore different cuisines. Transportation services are in close proximity, making it convenient for residents to travel outside the community. Various places of worship cater to residents' spiritual needs and there are hospitals nearby for any medical emergencies or specialized care.

    Overall, Sturgeon Bay Health Services provides a warm and supportive environment where seniors can enjoy an active and fulfilling lifestyle while receiving the necessary care they need.

    Nearby Places of Interest

    Physicians

    • North Shore Medical Clinic (0 miles)
    • Ficantieri Bellin Family Medical & Wellness Bay Ship Building (0.4 miles)
    • Door County Cancer Center (1 miles)
    • North Shore Medical Clinic (1 miles)
    • Kevin P Wienkers MD Ophthalmology (1.1 miles)
    • Aurora Health Care (1.1 miles)
    • Lake Side Surgical Associates SC (1.1 miles)

    Pharmacies

    • Home Town Pharmacy (0.1 miles)
    • Sturgeon Bay Hometown Pharmacy (0.1 miles)
    • CVS Pharmacy (0.8 miles)
    • Bay Pharmacy (0.8 miles)
    • Walgreens (1.7 miles)
    • Aurora Pharmacy (16.7 miles)

    Cafes

    • 5th and Jefferson Coffee House (0.2 miles)
    • Kick Coffee (0.3 miles)
    • 3rd Avenue Cafe (0.4 miles)
    • Glas The Green Coffee House (0.9 miles)
    • Nutmeg Spice (1 miles)
    • Lawless Coffee (1 miles)
    • Off the Hook Coffee House (16.2 miles)

    Restaurants

    • Jimmy John's (0.3 miles)
    • Old Mexico Restaurant (0.3 miles)
    • Crate (0.3 miles)
    • Inn At Cedar Crossing (0.3 miles)
    • Wanda Jean's (0.3 miles)
    • Bubba & Spike (0.4 miles)
    • Ladder House (0.4 miles)

    Places of Worship

    • Tanum Forest Evangelical (0.4 miles)
    • Moravian Church (0.4 miles)
    • Sturgeon Bay Community Church (0.4 miles)
    • Hope United Church of Christ (0.5 miles)
    • Family Worship Center (1 miles)
    • Corpus Christi Catholic Church (1.3 miles)
    • Saint Marys Church (8 miles)

    Hospitals

    • DaVita Sturgeon Bay Dialysis (0.4 miles)
    • Door County Memorial Hospital (1 miles)
    • Prevea Health at Door County Medical Center (1 miles)
    • Ministry Door County Medical Center (1.1 miles)
    • Door County Memorial Hospital Heliport (1.1 miles)
    • Aurora Health Care (2.3 miles)

    Transportation

    • Avis Rent A Car (0.5 miles)

    Parks

    • Martin Park (0.5 miles)
    • Memorial Field (0.7 miles)
    • Sunset Park (0.8 miles)
    • Otumba Park (1 miles)
    • Potowatami State Park (1.2 miles)
    • Shiloh Road Bark Park (2.2 miles)
    • Lasalle Park (10.2 miles)

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