323 South 18Th Avenue, Sturgeon Bay, WI 54235
For more information about senior living options: (844) 490-3973
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The Door County Medical Center stands out in the community for delivering consistently friendly, professional, and patient-centered care from the moment someone walks in the door. Across departments and services, the experiences share a common thread: quick, courteous interactions that put people at ease, whether they are heading in for a routine blood draw, an imaging test, or a more involved treatment plan. Patients repeatedly note that appointments run smoothly, with minimal waiting times, and that the atmosphere feels welcoming and respectful from check-in through discharge. The overall sentiment is that this is a place where you feel valued and well cared for from start to finish.
A key driver of this positive experience is the quality and attitude of the people who staff the center. Review after review highlights caring, knowledgeable professionals who take the time to listen and explain. Therapists, technicians, nurses, and doctors alike are described as kind, patient, and excellent at what they do. One patient specifically elevates Bill Herbst as an invaluable asset to the physical therapy unit, while others praise staff like Nick in Diagnostic Imaging for keeping patients comfortable, informed, and even lighthearted during potentially stressful tests. Hailey, Autumn, Monica, and many others earn praise for professionalism, courtesy, and a genuine willingness to answer questions and put patients at ease.
The imaging and diagnostic departments receive frequent, high marks for both efficiency and empathy. Patients notice the care they receive from technicians who explain each step of the procedure, help reduce anxiety, and deliver results promptly. The experience of getting results is consistently described as prompt and thorough, with staff who follow up and communicate clearly. The environment feels well-organized, and the team's ability to make a sometimes daunting process feel straightforward and reassuring is repeatedly emphasized, from routine mammograms to more complex imaging studies.
Surgical services are highlighted for their comprehensive preoperative preparation and supportive, skilled care on the day of procedures. Reviewers describe pre-op instructions that are thorough and helpful, and they commend the surgical teams for being kind, competent, and patient-centered. One patient noted that the day of surgery felt seamless, with explanations provided at each step. While there were practical questions about timing prior to surgery in one instance, the overall sentiment remains overwhelmingly positive: the team made the experience as smooth and reassuring as possible, contributing to a sense of confidence and security for patients and their families.
Physical therapy and rehabilitation receive consistently strong praise for effectiveness and bedside manner. Patients describe therapists who are knowledgeable, friendly, and attentive to individual goals. For example, one patient attributes successful knee rehabilitation to the support and skill of the team, noting not only technical excellence but also the encouragement and camaraderie that helped them stay motivated. Other patients report engaging, clear guidance for at-home exercises, and appreciation for therapists who tailor plans to each person's activities and lifestyle. The overarching message is that rehabilitation here blends clinical expertise with personalized care that respects patients' timelines and aspirations.
The center's obstetric and women's health services are repeatedly commended for the level of care provided throughout pregnancy, labor, and postpartum experiences. Reviewers describe a team that is exceptionally friendly, supportive, and professional, with staff who listen attentively and treat expectant parents with warmth. The Women's Center, in particular, earns accolades for its compassionate approach and for staff who make a potentially stressful period feel manageable and reassuring. The entire experience - from prenatal care through the delivery process and aftercare - reads as a cohesive, patient-first journey where families feel well supported and cared for.
Beyond clinical outcomes, visitors consistently note the small, meaningful touches that elevate the experience. Whether it's a warm welcome at the front desk, a carnation after a mammogram, or the simple courtesy of clinicians who take time to answer questions and write out instructions in an easy-to-understand format, these details create a sense of being treated with respect and kindness. The combination of skilled professionals, efficient operations, and a culture of genuine care appears to be the hallmark of Door County Medical Center, earning trust and strong willingness to recommend the center to friends and family.
In short, the experiences shared across departments paint a picture of a community hospital that takes patient care seriously in every aspect - from the moment you arrive to the moment you leave. The staff's commitment to empathy, clarity, and efficacy shines through in every interaction, whether you're dealing with a routine test, a complex surgical procedure, or a rehab journey. The consensus is clear: this is a place where patients feel heard, valued, and supported, and where excellent clinical care goes hand in hand with heartfelt, respectful service.
The Pete And Jelaine Horton Center in Sturgeon Bay, WI is a fully furnished assisted living community offering a range of amenities and care services to meet the needs of its residents. The center provides cable or satellite TV for entertainment, as well as Wi-Fi/high-speed internet access to stay connected with loved ones and the outside world. Each resident can enjoy delicious meals in the dining room with special dietary restrictions taken into consideration.
The center also offers move-in coordination to assist residents in transitioning smoothly into their new home. Outdoor spaces and a small garden provide opportunities for relaxation and enjoyment of nature. For those who enjoy reading, there is a small library available.
To ensure the well-being of residents, there are 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The center also provides support for individuals with specific dietary needs, including diabetes diets. Medication management is offered to ensure that residents take their medications properly.
In terms of social activities, the community encourages resident engagement by offering resident-run activities and scheduled daily activities. This allows residents to participate in various events and programs that foster social interaction and personal fulfillment.
For added convenience, there are several amenities nearby such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. Additionally, transportation options are available for residents who need to travel within the area.
The Pete And Jelaine Horton Center is a comfortable and supportive assisted living community that prioritizes the overall well-being of its residents while providing convenient access to essential amenities and services nearby.
Pete And Jelaine Horton Center is located at 323 South 18Th Avenue, Sturgeon Bay, WI 54235 in Door County, Wisconsin
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