Spring Valley Health And Rehab Center in Spring Valley, WI

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  • Interior

    A cozy apartment featuring a living room and kitchenette, perfect for comfortable living.
  • Outdoors

    A welcoming residential facility showcasing modern architecture and well-maintained landscaping under a clear blue sky.
  • Decor

    A well-lit hallway featuring framed photographs and a wooden floor, enhancing the inviting decor.
  • Living Room

    A cozy living room with warm wood tones and soft sunlight streaming through the large windows.
  • Building

    A modern building with a covered entrance and landscaped surroundings under a clear blue sky.
  • Architecture

    A modern building with a porch and landscaped garden area.
  • Trees

    Aerial view of a complex surrounded by autumn trees, featuring several buildings and a parking lot.
  • Windows

    A warm and inviting restaurant interior featuring stylish lighting and large windows.
  • Dining

    A cozy dining room featuring a large wooden table surrounded by chairs, set against an orange wall with decorative lighting and artwork.
  • Landscaping

    Welcome to Spring Valley: A picturesque view featuring the community sign and surrounding landscape.
  • Garden

    A serene courtyard featuring a beautifully landscaped garden under clear blue skies.
  • Lobby

    A welcoming lobby featuring wooden doors, a stone accent wall, and stylish flooring.

Spring Valley Health And Rehab Center in Spring Valley, WI

S830 - Westland Drive, Spring Valley, WI 54767

For more information about senior living options: (844) 490-3973

2.8 from 17 reviews
5 stars
7
4 stars
1
3 stars
0
2 stars
0
1 stars
9

Overall Review of Spring Valley Health And Rehab Center

Pros

  • pro The facility is clean and well cared for, with a kind social worker and attentive staff, and residents are well looked after.
  • pro The staff work hard to keep residents clean, fed, and safe, and they provide entertaining activities that make residents feel at home.
  • pro Spring Valley is regarded by residents as the best among several nursing homes, due to their dedication to cleanliness, nourishment, safety, and engagement.
  • pro The facility is described as very nice, with knowledgeable staff and a clean environment, earning high recommendations.
  • pro The grandpa’s experience shows the aides and nurses are helpful and caring, with activities that keep residents busy.

Cons

  • pro They describe the facility as delivering only minimal effort and energy, making it unsuitable for assisted living.
  • pro There are long waits for call buttons.
  • pro There is a lack of family involvement.
  • pro The experience for visitors is uncomfortable.
  • pro The quality of food is abysmal and resembles dog food, with doubts about whether it is edible.
  • pro A nurse is accused of amputating a patient's foot without consent and facing only a small fine, described as despicable.
  • pro Staff are rude and dismissive toward residents, including an incident where a nurse laughed at a patient needing the restroom, raising concerns about neglect and safety.

Review

Spring Valley Health and Rehab Center in Spring Valley, WI is best suited for families seeking a straightforward, no-frills nursing-home option where basic daily care can be provided with reasonable reliability and where the environment is clean. It works for residents who can tolerate variability in staffing and oversight and for families willing to be actively involved advocates. This community is a practical pick for those who value a tidy facility and accessible social-work support, while understanding that care culture is uneven. It is not the right fit for someone needing consistently respectful interactions, tight safety standards, or a tightly managed end-of-life program.

Those considering alternatives should note that significant concerns recur in the reviews: long call-button delays, limited family involvement, and a visitor experience that many found unconducive. The most serious red flags include allegations of medical neglect and even horrific misconduct, such as an amputation performed without consent and handling that provoked outrage. The mix of positive notes, cleanliness, some attentive staff, pleasant social workers, and resident activities, does not erase the risk of harm or the perception of indifference among caregivers. For families prioritizing safety, transparency, and consistently compassionate care, other options with stronger safety cultures are strongly advised.

Key pros do offer practical value: a clean, well-maintained setting; at least some nurses and aides who are genuinely helpful; a socially engaged staff and available activities that keep residents occupied. These strengths can improve daily life in the short term and may support basic functioning and morale. Yet they do not sufficiently offset the main cons when safety gaps and abusive behavior are alleged. The reality is that the instances of neglect or disrespect, whether verified or not by every account, create a risk profile that undermines trust and makes ongoing oversight essential. For families, this means temporary relief only if robust oversight accompanies placement.

Operational realities in the reviews suggest a plan of action for due diligence: observe call-button responsiveness during visits, request to see response times data, and talk directly with the administrator about safety training and incident follow-up. Inquire about menu quality and dining service, since food was repeatedly described as unacceptable. Ask for current resident care plans, check progress notes, and verify whether any regulatory actions or investigations have occurred. Schedule unannounced visits to gauge day-to-day interactions. Document whether staff communicate changes in care, and whether family members are invited to participate in care planning. These steps are non-negotiable given the history described.

Given the spectrum of experiences, families should compare Spring Valley to other local options with stronger reputations for safety, consistency, and respectful treatment. If budget or availability constrains choice, set a firm expectation for transparent reporting, aggressive complaint resolution, and a demonstrably responsive care team. It is reasonable to require dedicated point people for family updates, routine care plan reviews, and rapid escalation when concerns arise. In short, this community can meet basic needs, but only for families who insist on aggressive oversight and who are prepared to pivot to alternatives if signs of progress stall.

In summary, Spring Valley Health and Rehab Center is best viewed as a cautious pick for straightforward nursing care where cleanliness and some staff warmth exist but safety, respect, and consistent quality are not reliably demonstrated. The deciding factor centers on whether the family can sustain vigilant oversight and accept a care environment with documented and alleged harms that demand immediate remediation. For those who cannot, or who value a culture of safety and empathy above marginal conveniences, pursuing other facilities is strongly recommended. If choosing this community, enter with explicit expectations, a clear oversight plan, and a willingness to adjust course promptly as real-world experience dictates.

Features

Housing

  • 50 resident community capacity 50 resident community capacity

Types of Care

  • Continuing Care Retirement Community (CCRC) Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Spring Valley Health And Rehab Center is a skilled nursing facility located in Spring Valley, WI. We offer a range of care services for our residents, including 24-hour supervision, assistance with activities of daily living, medication management, and special dietary restrictions such as diabetes diet and meal preparation. Our community is fully furnished and includes amenities such as cable or satellite TV, Wi-Fi/high-speed internet, a small library, and outdoor space.

At Spring Valley Health And Rehab Center, we prioritize the well-being and comfort of our residents. Our dedicated staff provides personalized care and assistance with bathing, dressing, and transfers to ensure the safety and ease of our residents. We also offer a mental wellness program to support the emotional health of our residents.

Our dining options cater to special dietary restrictions and provide restaurant-style dining for an enjoyable dining experience. We have a fully equipped kitchenette where residents can prepare their own meals if desired.

To foster an active lifestyle, we offer resident-run activities and scheduled daily activities that promote engagement and socialization among our residents. Additionally, we provide move-in coordination services to make the transition into our community seamless.

For added convenience, there are various amenities nearby including cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship. This allows our residents to easily access these resources when needed.

At Spring Valley Health And Rehab Center, we strive to create a warm and welcoming environment where residents receive exceptional care while maintaining their independence and quality of life.

Nearby Places of Interest

Places of Worship

  • Promise Land Ministries (1.5 miles)
  • Community Bible Church (1.6 miles)
  • Sacred Heart Of Jesus (1.7 miles)
  • Spring Lake Lutheran Church (1.8 miles)
  • St Johns Lutheran Church (1.9 miles)
  • Spring Lake Lutheran Church (3.5 miles)
  • Spring Lake Lutheran Church (6.5 miles)

Pharmacies

  • Spring Valley Drug & Hardware (1.6 miles)
  • Village Pharmacy at Western Wisconsin Health (8.9 miles)
  • Village Pharmacy (10.3 miles)
  • Village Pharmacy (16 miles)

Restaurants

  • Sneaker's Pub & Eatery (1.6 miles)
  • El Paso Bar & Grill (6 miles)
  • Burts Longbranch (7 miles)
  • Big Dick's Bar and Grill (7 miles)
  • Longbranch Bar (7 miles)
  • The Sandbar Bar And Grill (7 miles)
  • Denny's (7.7 miles)

Parks

  • Handy-Andy Memorial Park (1.7 miles)
  • Artists on Bailey Park (10.3 miles)
  • East End Park (12.1 miles)
  • Legion Park (14.6 miles)
  • Devil's Punchbowl (15.6 miles)
  • Hoffman Hills State Recreation Area (16.2 miles)
  • Riverside Park (16.3 miles)

Physicians

  • Spring Valley Medical Clinic (1.7 miles)
  • Platz, William - Pierce County Human Services (12.8 miles)
  • River Falls Medical Clinic (16.4 miles)

Cafes

  • Creekside Coffee Company (1.8 miles)
  • Caribou Coffee (9.7 miles)
  • The Hazelnut Tree (10.3 miles)
  • Shelly's Northside (10.6 miles)

Transportation

  • U-Haul Neighborhood Dealer (7.6 miles)
  • U-Haul Neighborhood Dealer (12.4 miles)

Hospitals

  • Western Wisconsin Health Fitness Center (9 miles)
  • Baldwin Area Medical Center (10.6 miles)

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