Spring Valley Health And Rehab Center
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S830 - Westland Drive, Spring Valley, WI 54767
For more information about senior living options: (844) 490-3973
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The facility is clean and takes great care of residents, with a kind social worker and supportive staff; residents are well cared for. Spring Valley is described as the best among the last several nursing homes, with staff who keep residents clean, fed, and safe, and who also entertain them; it feels like home and the staff are like family. The stay of the reviewer's grandfather was marked by helpful and caring aides and nurses, with plenty of activities to keep residents busy. The facility is very nice, with knowledgeable staff and a clean environment; it is highly recommended.
They would not recommend the facility for assisted living due to minimal effort and uneven quality between departments. They report long call button waits. They note a lack of family involvement and an uncomfortable experience for visitors. They describe the food quality as abysmal, resembling dog food and possibly inedible. They allege that a nurse amputated a gentleman's foot without consent and was fined only $443. They allege another incident where a nurse amputated a patient's foot without permission and allegedly used it for taxidermy. They describe staff as neglectful and dismissive, including a nurse laughing at a patient needing the restroom and a fall occurring from inadequate assistance. They report rude staff and a lack of care toward their family member, including disparaging comments after the relative's death. They describe overall very poor care that led families to bring loved ones home for care.The experiences shared about this facility come from a wide spectrum of voices, painting a picture of a place where care quality seems to vary greatly by department and by reviewer. Some people describe an overall effort to keep residents clean, fed, and safe, while others reveal frustrations that feel systemic and deeply personal. A common thread across many accounts is that the facility is not uniformly welcoming to families or visitors, and for some, the environment inside feels less than reassuring.
Several reviews point to practical and day-to-day shortcomings that color the experience for both residents and their families. Long waits for the call button are repeatedly mentioned, along with a sense that family involvement is not as encouraged or supported as it should be. For some, the atmosphere around visiting is described as uncomfortable, which compounds worry for loved ones who are trying to participate in care and oversight. In this mix of complaints, the everyday operation - how meals are served, how quickly staff respond, and how family members can engage in care planning - emerges as a frequent source of frustration.
Food quality stands out as a particularly troubling theme in multiple notes. One reviewer mentions a photo that resembles dog food and questions whether the meals are even edible, expressing sympathy for those in end-of-life care who might be tasting meals that don't meet basic standards. The sentiment is that the dining experience can feel dehumanizing or neglectful, especially for residents who rely on caregivers for nourishment and comfort in fragile moments of health.
Among the most shocking allegations, one reviewer claims a nurse amputated a gentleman's foot without consent and that the foot was used for taxidery, with the claim that the nurse faced only a small fine. A second, parallel claim repeats the amputation accusation and adds the sensational assertion that the same nurse was involved in a broader cover-up, raising concerns about accountability and patient safety. These are serious allegations, presented as reports from residents or their families. They are not presented here as proven facts, but they contribute to a reporter-like sense of danger and mistrust that permeates some of the reviews.
Despite these alarming notes, other reviewers offer contrasting, more positive impressions. One account emphasizes a clean facility with staff - including a social worker - who are described as kind and helpful, and residents who are described as well cared for. Another reviewer voices strong approval, saying that the staff keep people clean, fed, and safe, and even that the environment feels like home because the staff invest in the residents' engagement and morale. A separate entry praises the facility as very nice, with knowledgeable staff and a clean environment, and even goes so far as to recommend it highly.
There are also accounts that read as cautionary but not uniformly negative. A reviewer who compares several nursing homes in a span of years concludes that Spring Valley stands out as the best among the group, citing diligent care, maintenance of cleanliness, nourishment, and safety, and a sense of family-like warmth. In contrast, another reviewer describes rehab experiences as nightmare-like, recounting a nurse who laughed at a patient needing to use the restroom and a caregiver who told the patient he was not the only one there - an experience that culminated in a fall after surgery. This particular narrative underscores a fear about dignity, respect, and safety in vulnerable moments.
Family members' testimonies run hot in both directions. One account tells of a grandparent who received "the best care," with aides and nurses described as helpful and caring and activities that kept residents engaged. Another mark is a mother's short stay that ended quickly, followed by a chilling report of rude behavior and laughter at the staff's exit, culminating in a strong declaration of not recommending the place, especially for someone with healthcare or end-of-life needs. A hospice professional with over a decade of experience adds a layer of professional disgust at what is described as a lack of care, illustrating how personal and professional expectations for compassion and competence collide here.
Taken together, the reviews present a facility that cannot be characterized by a single narrative. For some residents and families, the place is a relatively decent or even commendable option - clean, well-staffed, and capable of delivering essential care and meaningful activities. For others, it is a source of dread, with grave concerns about consent, dignity, and resident welfare, plus operational gaps that affect daily life, such as meal quality and timely assistance. The mixed tone suggests that potential residents and families should approach this facility with careful, on-the-ground scrutiny: visiting at different times, meeting direct care staff, reviewing meal services, and asking pointed questions about consent, safety protocols, and how family involvement is facilitated. In any case, the strongest takeaway is that the quality of care here appears to hinge heavily on which part of the facility a person encounters and which staff members are on duty at any given time.
50 resident community capacity
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Spring Valley Health And Rehab Center is a skilled nursing facility located in Spring Valley, WI. We offer a range of care services for our residents, including 24-hour supervision, assistance with activities of daily living, medication management, and special dietary restrictions such as diabetes diet and meal preparation. Our community is fully furnished and includes amenities such as cable or satellite TV, Wi-Fi/high-speed internet, a small library, and outdoor space.
At Spring Valley Health And Rehab Center, we prioritize the well-being and comfort of our residents. Our dedicated staff provides personalized care and assistance with bathing, dressing, and transfers to ensure the safety and ease of our residents. We also offer a mental wellness program to support the emotional health of our residents.
Our dining options cater to special dietary restrictions and provide restaurant-style dining for an enjoyable dining experience. We have a fully equipped kitchenette where residents can prepare their own meals if desired.
To foster an active lifestyle, we offer resident-run activities and scheduled daily activities that promote engagement and socialization among our residents. Additionally, we provide move-in coordination services to make the transition into our community seamless.
For added convenience, there are various amenities nearby including cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship. This allows our residents to easily access these resources when needed.
At Spring Valley Health And Rehab Center, we strive to create a warm and welcoming environment where residents receive exceptional care while maintaining their independence and quality of life.
Spring Valley Health And Rehab Center is located at S830 - Westland Drive, Spring Valley, WI 54767 in St. Croix County, Wisconsin
Spring Valley Health And Rehab Center on seniors.fyi includes 13 photos including images showing landscaping, interior, building, dining, architecture, entrance, decor, lighting, and more.
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Interior
Outdoors
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