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3.5 from 47 reviews
5 stars
27
4 stars
3
3 stars
0
2 stars
1
1 stars
16
Overall Review of Edenbrook Of Oshkosh
caveat6 reviews mention this
Meals are hit-or-miss
Meals are inconsistent, with some residents getting incorrect trays or meals they did not ask for.
Some family members describe meal problems such as incorrect items on the tray, long waits to be served, and days when residents did not receive the meal they requested. At least one review calls the food ânasty,â while other residents say the food was excellent and enjoyed during rehab. The community does offer restaurant-style dining and supports special diets in its care approach, but reviewersâ day-to-day experiences vary widely.
caveat8 reviews mention this
Care and staffing feel inconsistent
Several reviews describe delayed or missed care when help was needed.
A recurring concern is that residents and families sometimes feel help is not readily available, with examples like call lights not being answered promptly and residents not receiving the planned walking or therapy schedules. Other reviews report urgent failures, including medication issues and attention gaps that led to serious outcomes. Still, there are also positive accounts describing attentive CNAs and nursing staff, which suggests experiences can vary by unit, timing, or team.
caveat4 reviews mention this
Cleanliness complaints appear repeatedly
Multiple reviews raise concerns about room cleanliness and cleanliness between stays.
Some reviewers describe rooms that were not cleaned adequately, including bedding left on the floor and unclean items in the bathroom area. Other accounts mention pests and sticky surfaces, and a few reviewers connect these issues to lack of regular cleaning. On the positive side, other residents say the facility is clean and laundry is handled promptly, but cleanliness remains a clear point of disagreement across reviews.
common7 reviews mention this
Rehab therapy is praised often
Rehab therapy is frequently described as helpful and professional.
Several reviews highlight physical and occupational therapy staff as a strength, describing therapists who are wonderful, firm in expectations, and focused on progress after surgery. Some families also report that therapy teams helped residents meet discharge goals. A small number of reviews include safety or quality concerns with therapy, but overall rehab experiences are more positive than negative.
common11 reviews mention this
Staff kindness varies by experience
Many reviewers describe CNAs and staff members as caring, respectful, and helpful.
Across the reviews, many families and residents say staff are kind, respectful, and willing to help in a dignified way, including bedside support and assistance during difficult times. Others describe staff attitudes as rude or dismissive and report feeling ignored when questions come up about care and medications. The reviews point to real strengths in individual caregiver interactions, alongside recurring complaints about communication and responsiveness during higher-stress moments.
caveat2 reviews mention this
Doctor transportation needs work
Transportation coordination for appointments can be unreliable.
One family describes a long delay for a doctor-appointment pickup and difficulty getting updates, including repeated calls without clear communication. Another review mentions limits around discharge follow-up and transportation planning, framing it as a major challenge during the stay.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
110 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Outagamie County Regional (15 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Videos
Nearby Places of Interest
Pharmacies
Aurora Pharmacy (0.1 miles)
Walgreens (0.8 miles)
Home Town Pharmacy (0.8 miles)
Schultz Pharmacy (1.8 miles)
Accurate Imaging (2.3 miles)
Oshkosh- Sawyer Street Hometown Pharmacy (2.4 miles)
Edenbrook Of Oshkosh on seniors.fyi includes 10 photos including images showing interior, decor, lobby, dining, office, physical therapy, grab bars, exercise equipment, and more.
Nearby Communities
Mardan Place
Oshkosh, WI
$4,240 to $5,088 / month
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Gardening provides seniors with physical exercise, mental and emotional support, and social interaction opportunities, while accommodating their needs through raised beds and ergonomic tools. It promotes health benefits like improved dexterity and cardiovascular health, encourages sustainable practices, and allows for manageable upkeep with low-maintenance plants.
Bathroom, Shower, Grab Bars, and Accessible Shower
Lighting, Television, and Lounge Area
Artwork and Conference Room
Seating Area
Lobby
Exercise Equipment, Gym, and Physical Therapy
Seating, Waiting Area, and Reception Area
Office
Reception and Modern Lighting
Reception Desk and Office Space
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