Edenbrook Of Oshkosh

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  • Interior

    A modern, minimalist dining area with neatly arranged tables and chairs.

  • Decor

    A modern waiting room with comfortable seating and contemporary decor.

  • Bedroom

    A modern and minimalist hospital room featuring a single bed with an adjacent chair, illuminated by natural light from large windows.

  • Lighting

    A modern waiting room with comfortable seating and a mounted TV.

  • Artwork

    A modern conference room with a meeting table, chairs, and decorative flowers.

  • Bathroom

    An accessible bathroom with blue tiled walls, featuring a shower area equipped with grab bars and shelves.

  • Lobby

    A modern lobby with comfortable seating and a reception desk.

  • Exercise Equipment

    A spacious physical therapy and rehabilitation center with exercise equipment and parallel bars for patient support.

  • Office

    A modern office reception area with a marble counter and stylish lighting.

  • Reception Desk

    A modern reception desk made of marble in an office lobby.

Edenbrook Of Oshkosh

1850 Bowen Street, Oshkosh, WI 54901

For more information about senior living options: (844) 490-3973

3.7 from 44 reviews
5 stars
27
4 stars
3
3 stars
0
2 stars
1
1 stars
13

Skilled Nursing Facility

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    Overall Review of Edenbrook Of Oshkosh

    Pros

    • pro The therapy staff are wonderful.
    • pro The CNAs and nursing staff are very good.
    • pro EdenBrook in Oshkosh made the decision to place a loved one there extremely comfortable and easy.
    • pro The staff at EdenBrook were absolutely wonderful and considerate of how sad and challenging it is to have a loved one who is sick.
    • pro Cindy, the administrator, was absolutely wonderful.
    • pro The staff were fantastic.
    • pro All the workers were wonderful and the office staff was great.
    • pro The facility is beautiful and remodeled, with kind, caring staff who are always willing to help; physical therapy and occupational therapy are excellent.

    Cons

    • pro The transportation system was unreliable, causing patients to wait hours for pickup with no updates.
    • pro Rooms and facilities were described as dirty or poorly maintained, with unmade beds, dirty trays, and items like gloves on the floor.
    • pro Complaints and concerns were not handled promptly, often routed to voicemail or answered with "staff are busy."
    • pro Care quality was inconsistent, with days lacking therapy or medications and unaddressed medical issues.
    • pro Medication safety concerns were raised, including giving the wrong meds and transferring another patient's meds home with a resident.
    • pro Pest problems and overall cleanliness issues were reported, including ants or bugs in rooms.
    • pro Personal belongings occasionally disappeared or were not replaced, such as a blanket.

    Review

    This collection of accounts paints a nuanced picture of EdenBrook Oshkosh. Across multiple voices, the picture emerges of a facility where the therapy team and direct-care staff can be excellent, warm, and genuinely caring, but where systemic gaps - especially in logistics, communication, infection control, and hands-on daily care - can overshadow the care experience. Several reviewers singled out therapists and CNAs as bright spots, describing kindness, patience, and skill that helped their loved ones through rehabilitation and recovery. The facility's physical environment also drew praise in places: some described a remodeled, sunny, welcoming room with a pleasant outdoor garden and therapy that "rocked." In these scenes, therapy success stories and small acts of compassion stood out as timely counterpoints to more troubling episodes.

    On the positive side, the rehab and therapy dimensions were repeatedly highlighted. Families and patients noted that the therapists were dedicated and capable, with many emphasizing the value of the physical and occupational therapy they received. A caregiver singled out a registered nurse by name and expressed gratitude for the supportive care provided by staff across shifts. There were mentions of a staff culture that remained mindful of how challenging it is to have a loved on seriously ill or transitioning to hospice, with some CNAs going extra miles to offer snacks or drinks to visiting family during difficult moments. The care atmosphere, when it worked well, felt human, dignified, and focused on patient progress and comfort.

    Yet, the strong therapy and nursing praise was tempered by a recurring and troubling chorus of logistical and quality-of-care concerns. A number of reviews described long or unaccounted waits for transportation to appointments, with drivers sometimes unavailable or under-staffed and no timely updates provided to families. In at least one instance, a patient waited two hours for pickup, and staff reportedly failed to communicate the delay despite multiple follow-up calls. These experiences generate real worry about continuity of care, particularly when appointments are critical for ongoing medical management.

    cleanliness and daily housekeeping also emerged as a pervasive theme. Several families described rooms and patient areas that were not properly attended to: beds unmade, used items left out, and food or drinks left on trays. Some reviews depicted more alarming conditions, such as toothbrushes and toothpaste being left in a bedpan, dirty bedspreads, and a lack of routine cleaning that allowed waste and grime to accumulate. Ants or bugs were mentioned by at least one reviewer, with family members attributing this to inadequate cleaning and housekeeping. A few accounts involved missing personal belongings, including a blanket with emotional value, which added a further sense of dissatisfaction and mistrust.

    Medications and safety concerns surfaced in more than one story. Reported issues ranged from incorrect or misdirected medications to lapses in monitoring important conditions, such as swelling that could indicate heart failure. In some cases, medications were even sent home with the patient without proper verification. Reviewers described gaps in addressing urgent medical issues after discharge or transfer, highlighting a troubling risk to patient safety when monitoring and communication break down.

    The tone of responses to complaints varied. Several reviewers reported that calling the facility's complaint lines or administrators led to delays or silence, with messages left on answering machines or staff indicating they were too busy to address concerns. A few accounts pointed to leadership problems, citing a director of nursing who appeared dismissive or unresponsive, and an administrator who did not return calls. These narrative threads emphasize a perceived disconnect between care teams' front-line efforts and the facility's governance, undermining trust when problems arise and families seek accountability.

    Despite these concerns, there were clear counterexamples of outstanding care moments and dedicated staff. One account described an especially compassionate late-night gesture by a CNA, and another spoke highly of a staff administrator who was praised for making a difficult end-of-life period more supportive; a specific administrator was credited with delivering thoughtful, human-centered care and comfort to patients and families in hospice scenarios. These brighter memories illustrate that with the right leadership, staffing, and processes, the facility can deliver the kind of respect, comfort, and professional care that families expect during fragile times.

    Overall, the experiences shared about EdenBrook Oshkosh reveal a facility with real strengths and real gaps. The therapy and direct-care teams are capable and caring, often forming the backbone of positive patient outcomes and meaningful moments for families. But pervasive concerns about transportation logistics, cleanliness and housekeeping, medication safety, real-time communication, and responsive leadership temper that strength. For families choosing care for a loved one, the message is clear: the people you encounter during rehab and daily care may be excellent, but you should also proactively advocate for transportation coordination, insist on clear and timely updates, and closely monitor cleanliness, medication practices, and the handling of personal belongings. The facility's ability to truly excel may hinge on strengthening those systemic areas and ensuring consistent, accountable leadership that follows up with families when problems arise.

    Features

    Housing

    • 110 resident community capacity 110 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Outagamie County Regional (15 miles away) Outagamie County Regional (15 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Edenbrook Of Oshkosh in Oshkosh, WI is an assisted living community that offers a wide range of amenities and care services to provide a comfortable and fulfilling lifestyle for its residents. The community features a beauty salon where residents can pamper themselves, as well as access to cable or satellite TV for entertainment. Community operated transportation is available to help residents get around conveniently, and there is also a computer center for them to stay connected with loved ones.

    Dining at Edenbrook Of Oshkosh is a restaurant-style experience, with delicious meals prepared and served to meet any special dietary restrictions. Additionally, the community offers three cafes nearby for those who want to explore different dining options. Residents can enjoy their meals in the dining room or in the outdoor space, such as the garden.

    For physical fitness, there is a fitness room where residents can engage in exercise programs designed for their specific needs. There is also a wellness center that focuses on mental wellness through various activities and programs.

    The assisted living community provides fully furnished apartments with private bathrooms and kitchenettes. Housekeeping services ensure that the living spaces are clean and well-maintained.

    Residents have access to various recreational activities within the community, including gaming rooms, small library, concierge services, and resident-run activities. Planned day trips are organized for those who want to explore outside the community. Scheduled daily activities keep residents engaged and entertained.

    Transportation arrangements are available not only for non-medical purposes but also for doctor's appointments. There are multiple pharmacies and physicians located nearby for convenient healthcare access. In case of emergencies or specialized medical needs, there are hospitals in close proximity.

    With its comprehensive amenities and care services, Edenbrook Of Oshkosh aims to provide a supportive environment where residents can thrive physically, mentally, and socially while fostering independence and dignity.

    Videos

    Nearby Places of Interest

    Pharmacies

    • Aurora Pharmacy (0.1 miles)
    • Walgreens (0.8 miles)
    • Home Town Pharmacy (0.8 miles)
    • Schultz Pharmacy (1.8 miles)
    • Accurate Imaging (2.3 miles)
    • Oshkosh- Sawyer Street Hometown Pharmacy (2.4 miles)
    • Lutheran Homes of Oshkosh (2.7 miles)

    Physicians

    • Valley Eye Associates (0.2 miles)
    • Ambulatory Surgical Center (0.2 miles)
    • Oshkosh Optical Center SC (0.9 miles)
    • Affinity Medical Group (1.1 miles)
    • Dr K.N. Ringwala's Office (1.2 miles)
    • Affinity Medical Group (1.3 miles)
    • Wellness Essentials (1.6 miles)

    Restaurants

    • Karmali's Bar & Grill (0.3 miles)
    • Retros Pub (0.3 miles)
    • Chalice (0.6 miles)
    • Leon's Frozen Custard (0.6 miles)
    • Subway (0.7 miles)
    • Taco Bell (0.8 miles)
    • McDonald's (0.8 miles)

    Cafes

    • Pilora's Cafe (1 miles)
    • Panera Bread (3 miles)
    • Starbucks (3.5 miles)

    Parks

    • Menominee Park (1.5 miles)
    • Winnebago County Community Park (2.9 miles)
    • South Park (3.2 miles)

    Hospitals

    • True Value- Local PPC (1.7 miles)
    • Aurora Medical Center (3.5 miles)
    • Theda Clark Surgery Center (3.6 miles)

    Theaters

    • Oshkosh Cinema Oshkosh, Wi (3.2 miles)

    Transportation

    • Wittman Regional Airport (OSH) (3.5 miles)

    Places of Worship

    • St Raphael Catholic Church (3.8 miles)

    Frequently Asked Questions

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