Bay At Oconto Health And Rehab Center
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101 First Street, Oconto, WI 54153
For more information about senior living options: (844) 490-3973
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This collection of reviews paints a picture of a small rehabilitation and nursing facility that many families feel is a warm, caring, and capable place for loved ones to recover and receive daily support. Across multiple accounts, the emphasis is on compassionate, hands-on care and a homey, less institutional atmosphere. Several reviewers highlight that the setting feels intimate and personal, with staff who take time to connect with residents, celebrate holidays, and create a sense of family within the building.
A dominant theme is the quality of rehabilitation and therapy. Reviewers recovering from surgeries or hospital stays repeatedly praise the physical therapy and, in particular, the dedication of the therapy team. One reviewer notes that after back surgery, the care received was excellent and that the physical therapy was top-notch. Others single out speech therapy as a strong point, with specific gratitude toward therapists who help residents regain or improve skills, such as Tammy, whose speech therapy is described as great and who helped a resident start eating again after a long period. The rehab environment is described as effective and supportive, with staff who are attentive to the specific needs of each patient and who work to help people regain independence.
Staff commitment is another consistently strong thread. Administrators and leaders are frequently mentioned in glowing terms for being present and actively involved on the floor. One reviewer credits the administrator, Evan, with going above and beyond by welcoming new residents, moving patients to meals, and handing out water - described as an outgoing leader who runs a tight ship. Other staff members receive frequent praise: Debby, a physical therapist described as wonderful and patient; Rachael, praised for her efficient and caring CNA work; and Devon and Brooke, who helped a reviewer feel comfortable during their stay. The atmosphere is repeatedly described as more "family-like" than strictly institutional, with staff who bring warmth to daily routines and who seem genuinely invested in residents' well-being.
The small size of the facility is repeatedly framed as a strength. Reviewers note a homey feel, a close-knit community, and the ability for staff to know residents well. Family members recount being able to visit and participate in activities alongside residents, and even bring pets to visit. Holidays are described as especially welcoming and homey, with decorations, open houses, and community events that contribute to a sense of belonging. In several accounts, residents strike up personal connections with caregivers, with staff stopping by rooms to chat and check if there is anything needed, which helps residents feel seen and valued.
Beyond the care and therapy, the reviews speak to the importance of accessibility, communication, and a supportive social environment. The social work team is highlighted in at least one review as being helpful and responsive, and administrators are recognized for maintaining open lines of communication with families. An atmosphere of gratitude and hope pervades when residents recover enough to go home, and families express sincere appreciation for the help that gets their loved ones back on their feet. One reviewer even extends holiday wishes and well-wishes to the entire team, underscoring a deep personal appreciation for the care received.
However, the experiences are not uniform, and some reviews paint a troubling contrast. A few accounts recount serious allegations of theft and financial wrongdoing, alleging that money and personal belongings were taken, and that family members were subjected to coercive tactics during paperwork. One review claims that supplies and items such as hearing aids and glasses were not returned and that extortion-like pressure was used to secure paperwork. These claims are presented as a testimony of what happened, with the reviewer urging others to understand that they experienced wrongdoing and urging caution. The presence of such allegations highlights the importance of transparency, strong internal controls, and vigilant oversight in any setting that cares for vulnerable individuals.
Racism and staffing concerns are also raised by at least one reviewer. The account describes a scene in which a Black patient faced neglect, with claims that nursing staff were sparse and that the director of nursing was rude and uncooperative about timesheets and questions. The reviewer asserts that the facility was understaffed and that some staff members would ignore questions on nights, attributing the problems to a combination of staffing shortages and perceived racial bias. While these are powerful and distressing claims, they are presented as one voice among many - the review emphasizes that they are the perspective of a single individual and serves as a warning to prospective families to investigate staffing levels and the culture of care before making a decision.
Despite the conflicting experiences, several reviews converge on a clear message: the facility has the potential to be a very positive place for recovery and daily living when the right people are in place, and when staffing levels are sufficient and responsive. For families seeking care, this means looking beyond surface impressions and asking pointed questions about staffing consistency, oversight, and the procedures in place to prevent theft, ensure respectful treatment, and address concerns promptly. The facility's strengths - its intimate, home-like environment, a dedicated team, and a focused rehab program - are frequently cited as compelling reasons to consider it, while the serious negative accounts underscore the necessity of practical safeguards and transparent communication.
In summary, the responses depict a place that many families hold in high regard for its compassionate, hands-on care and effective rehab, delivered in a small, welcoming setting. These strengths are balanced in the same pool of opinions by cautionary reports about theft, potential mistreatment, and racial bias, which serve as important reminders that care quality is not uniform and can hinge on staffing, leadership, and governance. For anyone considering this facility, the takeaway is to weigh the tangible warmth and competence described by many residents and families against the risk signals raised by others, and to engage directly with the leadership and clinical teams to ensure accountability, safety, and a consistently person-centered approach.
Bay At Oconto Health And Rehab Center is an assisted living community located in Oconto, WI. Our facility offers a range of amenities and care services to ensure the comfort and well-being of our residents.
In terms of amenities, our residents can enjoy watching their favorite shows or movies on cable or satellite TV in their fully furnished rooms. We also have a dining room where delicious meals are served restaurant-style, with special dietary restrictions taken into consideration. For those who prefer to cook their own meals, we provide kitchenettes for added convenience. Our outdoor space and garden offer a peaceful environment where residents can relax and enjoy nature.
To maintain cleanliness and hygiene, we offer housekeeping services to keep the living spaces clean and tidy. Additionally, we provide Wi-Fi/high-speed internet access and telephone services so that residents can stay connected with their loved ones.
When it comes to care services, our staff provides 24-hour supervision to ensure the safety of our residents. We assist with activities of daily living such as bathing, dressing, and transfers for those who need it. Medication management is also provided to make sure that residents take their medications properly. We have a mental wellness program in place to promote emotional well-being among our residents.
At Bay At Oconto Health And Rehab Center, we strive to create a sense of community by offering resident-run activities as well as scheduled daily activities for everyone's enjoyment. Our small library provides a cozy space for reading and intellectual stimulation.
Our location is surrounded by various amenities and conveniences. There are cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship nearby. Transportation options are available for easy access to these attractions. In case of emergencies or medical concerns, hospitals are also within proximity.
Overall, Bay At Oconto Health And Rehab Center provides a comfortable and supportive environment for seniors in need of assisted living services in the Oconto area.
Bay At Oconto Health And Rehab Center is located at 101 First Street, Oconto, WI 54153 in Oconto County, Wisconsin
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