2195 North Summit Village Way, Oconomowoc, WI 53066
For more information about senior living options: (866) 208-4318
3.1 from 86 reviews
5 stars
39
4 stars
8
3 stars
1
2 stars
1
1 stars
37
Overall Review of Lake Country Health Services
caveat5 reviews mention this
Call lights and responsiveness vary
Some residents and families report long waits for help after pressing the call light.
Several reviews describe delays in getting assistance after call buttons were activated, including reports of waiting around an hour or needing to call the main phone number to reach someone. Others mention nursing or staff not arriving in time for basic needs, such as toileting or general check-ins. A few reviewers also describe difficulties getting the phone system answered or returned when they tried to follow up for care updates.
common7 reviews mention this
Therapies get strong praise
Rehab therapy receives consistent praise for progress and involvement.
Many reviewers highlight PT and OT as a meaningful part of their stay, describing outstanding or enjoyable therapy sessions and progress toward goals. Several people credit therapists with working with them regularly and at their pace, including encouragement during recovery. A common thread is that therapy departments were among the most helpful services residents experienced while they were there.
common6 reviews mention this
Activities and bingo stand out
Residents often highlight activities like bingo and scheduled events.
A number of reviews mention residents staying busy through organized daily activities, including bingo, art projects, and holiday events. Some families describe activity staff taking time with residents so they felt engaged and welcomed. A few reviews specifically call out enrichment spaces that keep events running during the day.
common7 reviews mention this
Cleanliness is mixed but discussed
Cleanliness is frequently mentioned, with both strong positives and serious complaints.
Multiple reviews say the facility was clean and well kept, and some note housekeeping or cleanliness as a reason they felt comfortable. At the same time, there are negative reviews that describe the facility as dirty or filthy and report problems that they felt reflected neglect. Overall, cleanliness appears to be a topic reviewers return to when describing their experience.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
100 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Aurora Pediatric Neurology (0.5 miles)
Nicholas Vaughn MD (0.5 miles)
Richard N Schmidt, MD (0.8 miles)
Brian P Butler MD (0.8 miles)
Orthopaedic Associates of Wisconsin Sc (0.8 miles)
Prohealth Care Medical Associates (0.8 miles)
Oconomowoc Dialysis Center (1.1 miles)
Hospitals
Aurora Medical Center Summit (0.5 miles)
Corporate Center- Rogers Behavioral Health (1 miles)
Lake Country Health Services on seniors.fyi includes 5 photos including images showing interior, healthcare, gazebo, patio furniture, seating area, physical therapy, exercise equipment, therapy room, and more.
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Living Room, Fireplace, Bookshelves, and Stone Wall
Seating Area, Gazebo, and Patio Furniture
Exercise Equipment, Physical Therapy, and Therapy Room
Healthcare
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