Lake Country Health Services in Oconomowoc, WI
Save2195 North Summit Village Way, Oconomowoc, WI 53066
For more information about senior living options: (844) 490-3973
They describe Lake Country as amazing and praise the administrator Holly and Nursing Director as thoughtful, kind, and informative. They note that their father's care was great and the staff were amazing. Nurse Tammy and Tai were great. The facility was always clean and the staff truly cared. They would highly recommend the facility for short-term or long-term care. The CNA staff were excellent, as were the Activities Directors. The life enrichment room always had activities going on during the day, and staff knew the patients well. The food was good. Therapists worked with residents at their own pace, with some nudging when needed, which they were grateful for. Rehab was amazing, with goals met and the patient able to go home as planned.
The food, though tasty, caused the resident stomach issues. The doctor who prescribed pain meds was not in touch with the patient's needs. The facility had a survey that found evidence of abuse. Families were warned not to send their loved ones there. The resident was forced to sit in a wheelchair for over 24 hours, leading to an ER visit. There were very few permanent staff; many were travelers. Residents cried out for help, and no one answered. PT/OT barely worked with the patient. The facility's care led to the patient being readmitted to the hospital with an infection. The staff left the patient unclean and not properly cared for. There was a lack of communication between staff and families. The facility turned into a dump with huge staffing problems, and traveling nurses were on their phones. The food was terrible. The equipment was old and CNAs didn't know how to use it properly. The place was the worst to take a loved one to. Call lights were not answered promptly, sometimes for an hour. Nurses and staff were rude, impolite, and uncaring. Admitting staff failed to communicate effectively. The facility should be shut down. Visiting hours and protocols were overly restrictive, making visits difficult.Lake Country Health Services is best suited for families prioritizing a rehab-forward environment where dedicated clinicians and an active activities calendar can help a patient recover and regain independence. The facility often shines in short-term rehab or post-acute recovery, with praise for administrators, nursing leadership, and therapists who partner with residents at a realistic pace. When the team is stable and engaged, residents benefit from visible care, clean surroundings, and programs that keep people connected. For families who want a place that feels welcoming and well-run on a day-to-day basis, this community can deliver meaningful progress and reassurance.
That said, the decision to place a loved one here should be tempered by a clear understanding of where alternatives may be warranted. The most warning-heavy reviews flag serious gaps in safety, responsiveness, and consistency of care. Potential residents with complex medical needs, high fall risk, dementia, or diagnoses requiring rapid, reliable attention may fare better in settings with a consistently staffed, 24/7 responsive model and fewer fluctuations in nursing staff. Families who cannot tolerate repeated communication breakdowns, missed call lights, or documented care lapses should actively compare other options and scrutinize state inspection histories before committing.
The strongest positives tend to come from the facility's core care teams when staffing is solid: hands-on nursing leadership, attentive aides, and a rehab program that emphasizes therapy timing and goal-directed progress. Positive experiences frequently note clean, well-maintained rooms, engaging life-enrichment activities, and care teams that know residents by name. Therapists and social workers sometimes become especially pivotal - helping residents move toward home with personalized plans, and offering practical support to families. In these moments, Lake Country demonstrates what well-coordinated care can look like, making recovery and adjustment smoother and more hopeful.
However, the main drawbacks are durable and real enough to offset the advantages for many families. A recurring theme is staffing instability - heavy reliance on traveling nurses, high turnover, and inconsistent coverage - that translates into delayed care, missed assistance, and tenuous communication lines. Reports of delayed call-light responses, limited bedside care, and apparent gaps in medication management paint a contrasting picture to the praised rehab moments. Publicly shared concerns about abuse investigations, unaddressed family questions, and billing or discharge delays further complicate the calculus. These factors repeatedly tip the balance away from recommending the facility as a default choice.
For families weighing Lake Country, a disciplined due-diligence approach is essential. Tour with a specific focus on staffing - ask who leads the unit, request to meet the primary nurse and the rehab team, and observe call-light response times at different shifts. Request recent survey results and any corrective action plans, and verify that a stable, dedicated team will be in place for the length of your loved one's stay. Have candid conversations about communication expectations, discharge planning, and how progress will be tracked. If any red flags emerge, consider alternatives that offer stronger consistency, clearer transparency, and firmer accountability.
In the end, Lake Country Health Services can be a strong fit for those pursuing rehabilitation and short-term recovery in a facility that looks and feels well-run, with moments of exceptional caregiving. Yet the breadth of experiences in the reviews underscores a nontrivial risk: care quality and safety appear highly contingent on staffing stability and organizational responsiveness. This means families must assess personal risk tolerance, prioritize a transparent plan for ongoing communication, and compare this community against other nearby options before making a commitment. A well-informed choice hinges on confirming that the care team you'll rely on daily is consistently present, cohesive, and aligned with your loved one's goals.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Lake Country Health Services in Oconomowoc, WI is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a luxurious and homely environment for seniors to enjoy their golden years.
Residents can relax and indulge in the beauty salon, where they can get their hair styled or enjoy other beauty treatments. They also have access to cable or satellite TV for entertainment. Community operated transportation is available for convenient travel within the area, including transportation to doctors' appointments.
For those who wish to stay connected with technology, there is a computer center with Wi-Fi/high-speed internet access. The dining room offers restaurant-style dining where residents can savor delicious meals prepared by professional chefs. Special dietary restrictions are carefully catered to.
The community promotes an active lifestyle with various amenities such as a fitness room, gaming room, and outdoor space which includes a garden. Residents can engage in physical activities or simply relax amidst the serene surroundings. There is also a small library for those who enjoy reading.
Housekeeping services ensure that residents have a clean and comfortable living environment at all times. Move-in coordination makes the transition smooth and hassle-free for new residents. In case of emergencies or any assistance needed, there is a 24-hour call system along with 24-hour supervision.
Residents receive assistance with daily activities such as bathing, dressing, and transfers. Medication management ensures that medications are taken on time and as prescribed. A mental wellness program is provided to support the emotional well-being of residents.
Lake Country Health Services takes pride in its dedicated staff who provide personalized care based on individual needs. Transportation arrangements are available for non-medical purposes as well.
The community is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals, allowing easy access to essential amenities and medical services.
Overall, Lake Country Health Services offers a vibrant and caring environment where residents can live comfortably, maintain their independence, and engage in fulfilling activities while receiving the necessary care and support.
Lake Country Health Services is located at 2195 North Summit Village Way, Oconomowoc, WI 53066 in Waukesha County, Wisconsin
Lake Country Health Services on seniors.fyi includes 5 photos including images showing interior, healthcare, therapy room, lighting, decor, bedroom, windows, plant, and more.
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