Montello Care Center in Montello, WI

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Montello Care Center in Montello, WI

251 Forest Lane, Montello, WI 53949

For more information about senior living options: (844) 490-3973

2.6 from 21 reviews
5 stars
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4 stars
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Skilled Nursing Facility

Overall Review of Montello Care Center

Pros

  • pro The staff were very helpful in making arrangements and were friendly and nice.
  • pro The rehab team was wonderful to the patient; Alan from Rehab was excellent, and the nurses were kind and interactive.
  • pro The care center staff were friendly, kind, and respectful, always showing warmth.
  • pro The physical therapy was amazing and contributed to a speedy recovery.
  • pro The staff worked well as a team, making the stay delightful and providing high-quality care.
  • pro The facility is highly recommended, with very caring, professional, and supportive staff.

Cons

  • pro The facility is described as having a pervasive, unpleasant odor and visibly soiled common areas and resident rooms, indicating inadequate cleaning and staffing.
  • pro There are repeated regulatory violations related to food safety controls and pressure ulcer care, with doubts that corrections have remained effective.
  • pro Residents appear neglected due to understaffing, with unkempt clothing and unbathed bodies.
  • pro Dirt and debris under beds suggest a lack of a robust environmental cleaning program.
  • pro Staff are alleged to fail to monitor residents at night, resulting in falls and injuries.
  • pro A resident died of sepsis and infections attributed to neglect.
  • pro Disrespectful language toward residents and casual attitudes toward basic needs are described as unacceptable.
  • pro There are allegations of investigations and embezzlement by administrators, indicating systemic misconduct.

Review

Montello Care Center is best suited for families pursuing short- to mid-term rehabilitation where the emphasis is on skilled physical therapy and a generally friendly, responsive treatment team. The strongest argument in its favor centers on the rehab experience: therapists who can deliver productive progress, and staff who are described as approachable and caring in many positive accounts. For families seeking a calm, personable environment with a focus on mobility improvement and discharge readiness, Montello can be a workable choice - that is, when the unit staffing and daily operations cooperate. It is not a universal fit, though, and the balance of reviews makes the bottom line clear: this is a facility to consider with eyes wide open.

Alternatives are worth considering for anyone who cannot tolerate frequent red flags about safety, cleanliness, and staffing. Several reviews describe pervasive odor, visibly dirty rooms, and under-staffed shifts that leave residents unable to receive timely basic care. For families needing constant, around-the-clock monitoring, or for those evaluating hospice or long-term care commitments, these patterns point to higher risk. If a care plan hinges on reliable infection control, consistently spotless environments, and steady staffing, other local options with stronger inspection histories and documented quality improvement may be preferable. The message is practical: choose Montello only if the rehab promise is the priority and the risk tolerance is modest.

The clear pros - friendly admission experiences, approachable nurses, and notably strong physical therapy - do provide meaningful value when they align with staffing and supervision on a given shift. Positive testimonials repeatedly highlight therapists who explain exercises and celebrate progress, and family members who feel heard by the rehab team. When these elements are present, the facility can deliver tangible gains in strength, balance, and independence. In such cases, the care team's interpersonal warmth can help families feel reassured during recovery, offsetting some discomfort with the more mixed reports about environment and daily care.

Yet the core cons cannot be dismissed. A substantial portion of reviews depict a troubling picture: persistent odors, dirt in resident spaces, and reports of inadequate cleanliness and basic hygiene. Understaffing, delayed response to calls, and variability in care quality repeatedly surface as concerns, especially in long-term or more dependent scenarios. Government inspection histories cited repeated violations and questions about whether corrective actions endure. The risk of neglect in critical moments - such as assistance with mobility, wound care, or accurate medication administration - appears in multiple stories. In short, the environment and consistency of care can undermine even the best rehab outcomes.

This tension between strong rehabilitation capability and fragile daily care creates a difficult calculus for families. To navigate it, demand concrete reassurance: request current staffing ratios by shift, ask for a live tour of cleanility practices (rooms, bathrooms, dining areas), and review the latest state inspection reports together with the administrator. Seek a written, individualized care plan that specifies response times, wound and hygiene protocols, bowel/bladder management, and emergency procedures. If a long-term arrangement is being considered, insist on routine progress reviews and a clear plan for escalation if staff shortages or lapses reappear. A short trial stay with explicit milestones can also reveal whether the positive rehab momentum persists under real-world staffing conditions.

The bottom line is practical and decisive. Montello Care Center can be a strong fit for families prioritizing rehabilitation and interpersonal care, provided that staffing is sufficient and environmental standards are consistently upheld. For those whose needs center on reliable, around-the-clock supervision, predictable daily living care, or a hospice-appropriate setting, alternatives with stronger safety and cleanliness records are likely to serve better. Decisions should hinge on current staffing realities, the facility's demonstrated commitment to infection prevention and environmental hygiene, and the ability to sustain high-quality rehab while safeguarding day-to-day resident comfort. In the end, informed due diligence - front-loaded with concrete questions and a clear care-plan agreement - will determine whether Montello remains a viable option or a facility to pass on in favor of a more consistently reliable choice.

Features

Housing

  • 50 resident community capacity 50 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Montello Care Center is a charming assisted living community located in Montello, WI. Our center offers a variety of amenities and care services to ensure that our residents have everything they need to live comfortably and happily.

Residents at Montello Care Center can enjoy the convenience of cable or satellite TV in their fully furnished rooms. Our dining room provides a welcoming atmosphere for residents to enjoy delicious meals prepared by our staff. For those who prefer to cook their own meals, we offer kitchenettes in each room.

Our center also features beautiful outdoor spaces and gardens where residents can relax and take in the natural surroundings. Wi-Fi and high-speed internet are available throughout the facility for residents who want to stay connected with friends and family.

At Montello Care Center, we provide 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. Our staff is trained in medication management to ensure that residents receive the proper dosage at the right time. We also offer a mental wellness program to promote the emotional well-being of our residents.

We understand that dietary needs can vary, so we offer special dietary restrictions options for our residents. Our restaurant-style dining allows residents to enjoy a variety of delicious meals tailored to their specific dietary needs.

In addition to providing excellent care services, we also prioritize resident engagement and socialization. Residents have the opportunity to participate in resident-run activities as well as scheduled daily activities organized by our staff.

Montello Care Center benefits from its prime location with several cafes, parks, pharmacies, restaurants, places of worship, and theaters nearby. This ensures that our residents have access to a variety of entertainment options and services within a short distance from our community.

At Montello Care Center, we strive to provide a warm and supportive environment where our residents can thrive. With an array of amenities, care services, and nearby attractions, we aim to make each resident's experience comfortable and enjoyable.

Nearby Places of Interest

Cafes

  • Cafe Hilltop (0.2 miles)
  • MORE Healthy Foods (0.5 miles)
  • Kathleen’s Flour Bin (0.5 miles)
  • Mama's Cafe (1.2 miles)
  • Renards European Bakeshop (10.2 miles)
  • BeerBellys (10.2 miles)
  • Frannie May's Cafe (12.8 miles)

Restaurants

  • Sparks Grill (0.2 miles)
  • Oyster Crackers (0.5 miles)
  • Jeff's Rivers Edge (0.5 miles)
  • Granite Falls Supper Club (0.5 miles)
  • Subway (1 miles)
  • Sportsmen's Tavern (6.9 miles)
  • Grand River Oasis (7.4 miles)

Parks

  • Montello City Park (0.4 miles)
  • Daggett Memorial Park (0.4 miles)
  • Observatory Hill State Natural Area (6.5 miles)
  • John Muir Memorial County Park (8.2 miles)
  • Oxford Park (8.8 miles)
  • Endeavor Lions Park (9.2 miles)
  • Pioneer Splash Park (10.4 miles)

Places of Worship

  • St John the Baptist Catholic Church (0.4 miles)
  • Wels (0.4 miles)
  • Buffalo Community Bible Church (5.6 miles)
  • Dark Side Management Systems (6.3 miles)
  • Trinity Lutheran Church (7.2 miles)
  • St Paul's Lutheran Church (8.4 miles)
  • Trinity UCC (9.2 miles)

Pharmacies

  • Bentley Pharmacy (0.5 miles)
  • Bentley Drug Store (0.5 miles)
  • Bentley Pharmacy (10.2 miles)
  • Health Mart Pharmacy (10.5 miles)
  • Bentley Pharmacy (10.5 miles)
  • Pharming Health Care (13.8 miles)
  • Walmart Pharmacy (17.4 miles)

Theaters

  • Montello Cinema (0.5 miles)

Physicians

  • Dilley Bronwyn L MD - Moundview Family Clinic at Westfield (10.3 miles)
  • UW Health Portage Clinic (17.1 miles)
  • Diraimondo, Linda Dr - Pauquette Center (17.3 miles)
  • Dean Clinic (17.4 miles)
  • St Mary's Dean Ventures (17.4 miles)

Transportation

  • U-Haul Neighborhood Dealer (10.6 miles)
  • Bed-ah-Wick Field (10.8 miles)
  • Wautoma Airport (17.3 miles)
  • Wautoma Municipal Airport (Y50) (17.3 miles)

Hospitals

  • Divine Savior Hospital (17.5 miles)
  • Divine Savior Healthcare (17.5 miles)

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