The Residences On Forest Lane

Pros

• The staff at Residences on Forest Lane communicates effectively with families about resident care and needs.
• Residents feel at home and well-cared for in the facility, enjoying the welcoming atmosphere.
• The new administrator is passionate and dedicated, making a positive impact on residents and staff alike.
• The facility offers a variety of delicious food options and accommodates individual preferences with alternative meals.
• There are numerous engaging activities available for residents, enhancing their overall experience.
• The facility maintains a clean environment that feels inviting to both residents and visitors.
• The range of services provided, like in-house medical appointments and physical fitness activities, is impressive and beneficial for residents.
• Residents have access to comfortable rooms equipped with private bathrooms and amenities like refrigerators.
• The outdoor spaces, including a yard and pond, contribute to a pleasant living environment for residents.

Cons

• The facility's atmosphere changed negatively after the new administrator took over, leading to multiple issues.
• Complaints regarding food serving sizes were not addressed by the staff or administrator despite repeated reports.
• Staff members were observed sleeping at charting tables during visits, indicating a lack of attentiveness.
• Residents, including the reviewer's mother, experienced declining conditions due to inadequate care and attention from staff.
• Family members reported waiting for long periods without staff checking on their loved ones' needs.
• There was a significant lack of engagement for residents, as many were seen sitting idly without activities.
• Despite having scheduled appointments, staff seemed unprepared and did not know about visitors in advance.

Review

The Residences on Forest Lane has garnered a reputation that varies widely depending on individual experiences, which reflects the complexity and emotional nature of selecting a care facility for loved ones. Many reviewers share positive sentiments about the atmosphere and services offered, while others convey significant concerns regarding staff performance and management.

Several family members have praised the facility as one of the best their relatives have experienced. A standout feature frequently mentioned is the effective communication from staff to families, which fosters a sense of trust and transparency regarding the care provided. One particularly pleased reviewer highlighted that after over a year in residence, their father had come to consider this place his home. They also noted that under the leadership of a passionate new administrator, residents feel cherished—as if they are part of a family. With her dedication to addressing resident needs and ensuring their comfort, she has become an invaluable asset to the facility.

Compliments extend beyond management; numerous reviews commend the overall staff for their attentiveness and compassion towards residents. Families appreciate that staff members maintain open channels of communication and genuinely care about those living at the facility. Activities designed to engage residents—such as games, movie nights with popcorn, and various fitness options—have been highlighted as contributing factors to a vibrant community life within Residences on Forest Lane. Dining experiences are equally well-received; reviewers mention delicious food with plenty of options available, catering even to those who might not enjoy what is typically served.

However, not all reviews echo such positive sentiments. One particularly troubling account described how rapidly circumstances can change following management transitions at the facility. A dissatisfied family member recounted her experience moving in her mother just as an old administrator departed. Promises made initially turned sour when issues cropped up under new administration—a situation that ultimately led them to remove their loved one from care altogether due to declining standards in attention and engagement from staff.

Significant complaints included inadequate food servings for residents and staff negligence during visits; instances were reported where residents did not receive timely assistance despite pressing emergency pendants. This reviewer expressed frustration over witnessing staff failing to monitor residents adequately while spending time outside on personal devices instead of attending to those in need within the facility itself. These alarming observations painted a contrasting picture compared to other glowing assessments.

Another review brought forth mixed feelings about engagement levels within Residences on Forest Lane despite noting its cleanliness and essential services like blood draws or haircuts available right on-site. Though these practical aspects were appreciated, there was disappointment regarding how disorganized certain operations appeared—specifically referencing instances where pre-arranged appointments had seemingly gone unnoticed by staff members upon arrival.

Despite these contradictory accounts—from enthusiasm about the friendly atmosphere and amenities available at Residences on Forest Lane to serious grievances about neglectful practices—the overarching sentiment remains one of hope for improvement regarding staffing consistency and attentive care approaches moving forward. While some families have found joy in seeing their loved ones thrive in this environment, others walk away feeling let down by unmet expectations stemming from administrative changes affecting quality of care profoundly. It is evident that further efforts are necessary for this facility's potential greatness—to create an enduring environment where all families can confidently recommend it without hesitation.

Cafes

• Cafe Hilltop (0.2 miles)
• MORE Healthy Foods (0.5 miles)
• Kathleen’s Flour Bin (0.5 miles)
• Mama's Cafe (1.2 miles)
• Renards European Bakeshop (10.1 miles)
• BeerBellys (10.2 miles)
• Frannie May's Cafe (12.9 miles)

Restaurants

• Sparks Grill (0.2 miles)
• Jeff's Rivers Edge (0.5 miles)
• Oyster Crackers (0.5 miles)
• Granite Falls Supper Club (0.5 miles)
• Subway (1 miles)
• Sportsmen's Tavern (7 miles)
• Grand River Oasis (7.4 miles)

Places of Worship

• St John the Baptist Catholic Church (0.4 miles)
• Wels (0.4 miles)
• Buffalo Community Bible Church (5.6 miles)
• Dark Side Management Systems (6.3 miles)
• Trinity Lutheran Church (7.2 miles)
• St Paul's Lutheran Church (8.5 miles)
• Trinity UCC (9.3 miles)

Parks

• Daggett Memorial Park (0.4 miles)
• Montello City Park (0.4 miles)
• Observatory Hill State Natural Area (6.5 miles)
• John Muir Memorial County Park (8.3 miles)
• Oxford Park (8.8 miles)
• Endeavor Lions Park (9.2 miles)
• Pioneer Splash Park (10.5 miles)

Pharmacies

• Bentley Pharmacy (0.5 miles)
• Bentley Drug Store (0.5 miles)
• Bentley Pharmacy (10.2 miles)
• Health Mart Pharmacy (10.6 miles)
• Bentley Pharmacy (10.6 miles)
• Pharming Health Care (13.8 miles)
• Walmart Pharmacy (17.4 miles)

Theaters

• Montello Cinema (0.5 miles)

Physicians

• Dilley Bronwyn L MD - Moundview Family Clinic at Westfield (10.4 miles)
• UW Health Portage Clinic (17.1 miles)
• Diraimondo, Linda Dr - Pauquette Center (17.3 miles)
• Dean Clinic (17.4 miles)
• St Mary's Dean Ventures (17.4 miles)

Transportation

• U-Haul Neighborhood Dealer (10.6 miles)
• Bed-ah-Wick Field (10.8 miles)
• Wautoma Airport (17.3 miles)
• Wautoma Municipal Airport (Y50) (17.3 miles)

Hospitals

• Divine Savior Hospital (17.5 miles)
• Divine Savior Healthcare (17.5 miles)