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Crossroads Care Center Of Milwaukee

Crossroads Care Center Of Milwaukee is a nursing home community in Milwaukee, WI.

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Crossroads Care Center Of Milwaukee

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Crossroads Care Center Of Milwaukee Crossroads Care Center Of Milwaukee Crossroads Care Center Of Milwaukee

3216 West Highland Boulevard, Milwaukee, WI 53208

For more information about senior living options: (866) 208-4318

2.4 from 41 reviews
5 stars
11
4 stars
3
3 stars
3
2 stars
0
1 stars
24

Overall Review of Crossroads Care Center Of Milwaukee

caveat 6 reviews mention this

Cleanliness and upkeep draw fire

Multiple residents and visitors describe poor cleanliness and rundown conditions.

Several reviewers characterize the facility as dirty, neglected, and run down, describing issues like filthy bathrooms, peeling paint, and lingering odors. Others mention rust, moldy conditions, and residents placed on dirty or inadequate bedding. A few comments also tie the condition of the building to concerns about resident dignity and safety.

caveat 4 reviews mention this

Call light response is inconsistent

Residents and families report delayed or missed help after using call lights.

In negative reviews, call lights are described as going unanswered for long stretches, or help taking so long that visitors ended up finding staff in hallways. One reviewer gives a time-based example of waiting for assistance. Other reviews are more positive, describing timely help when residents needed assistance and medication delivered on time.

caveat 4 reviews mention this

Dining quality is a recurring complaint

Food quality comes up repeatedly, with several reports of unappetizing meals.

Several reviewers describe meals as poor, including examples like bland or flavorless food and items served without expected condiments. One reviewer also mentions portion size but says the food lacked flavor. At the same time, at least one person praises other aspects of care while still calling out dining as the main drawback.

common 5 reviews mention this

Staff warmth shows up in reviews

Many reviewers describe staff as friendly, attentive, and willing to help.

A number of reviews highlight positive day-to-day interactions, including staff who respond promptly, provide care that puts families at ease, and show friendliness during visits or tours. Several reviewers specifically single out nurses or mention that therapists and caregivers helped improve mobility and daily functioning. There are also tour-focused comments that describe an especially engaging walkthrough and time taken to answer questions.

caveat 4 reviews mention this

Supervision and security raise concerns

Some reviewers express concerns about supervision and security access at night.

Multiple reviews describe limited monitoring, including claims that visitors or others can enter with little or no checking, and concerns about lack of supervision. Others describe security at night as nonexistent, while one reviewer says patients are able to go in and out of rooms without oversight. These comments pair the supervision concerns with worries about safety and protection.

common 2 reviews mention this

Rehab therapy can make progress

Some reviewers credit therapy and care with helping residents regain mobility.

At least a couple of reviewers describe rehabilitation outcomes, including improved walking ability after therapy and a faster path back home after hip replacement rehabilitation. One reviewer also notes that therapy helped them adjust and improved their confidence over a short stay. While experiences vary across reviews, these accounts point to therapy as a standout piece of the overall care experience.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 95 resident community capacity 95 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • General Mitchell International (7 miles away) General Mitchell International (7 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Walgreens (0.5 miles)
  • Walgreens (1.6 miles)
  • Walgreens (2 miles)
  • Walgreens (2.1 miles)
  • Metro Market Pharmacy (2.6 miles)
  • Walgreens (2.6 miles)
  • Walgreens (2.7 miles)

Hospitals

  • Aurora Sinai Medical Center (1.4 miles)
  • Wheaton Franciscan - St. Joseph Campus (2.3 miles)
  • Aurora Psychiatric Hospital (2.8 miles)
  • Froedtert Pavilion (3.4 miles)
  • Aurora St Luke's Medical Center (3.8 miles)

Transportation

  • Milwaukee Intermodal Station (2 miles)

Restaurants

  • Ash (2.2 miles)
  • The Explorium Brewpub Third Ward (2.3 miles)
  • Bull Shooter Saloon (2.3 miles)
  • Purple Door Ice Cream (2.4 miles)
  • Swingin' Door Exchange (2.4 miles)
  • Leff's Lucky Town (2.4 miles)
  • Milwaukee Ale House (2.4 miles)

Parks

  • Red Arrow Park (2.3 miles)
  • Paliafito Park (2.6 miles)
  • Lakeshore State Park (3 miles)
  • Henry Maier Festival Park (3.1 miles)
  • Hoyt Park (3.5 miles)
  • West Allis West Milwaukee Recr (3.8 miles)
  • Kern Park (4 miles)

Cafes

  • Starbucks (2.7 miles)
  • Starbucks (3.2 miles)
  • Colectivo Lakefront (3.5 miles)
  • Colectivo Coffee (3.9 miles)
  • Starbucks (4.4 miles)
  • Starbucks (5.1 miles)

Places of Worship

  • Honey Creek Church (3.1 miles)
  • Northwest Baptist Church (5.1 miles)

Physicians

  • Froedtert Clinical Cancer Center (3.4 miles)
  • Froedtert Hospital (3.6 miles)
  • Aurora Health Center (4.7 miles)
  • Maplewood Center (5.1 miles)

Frequently Asked Questions

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