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2.9 from 111 reviews
5 stars
41
4 stars
10
3 stars
6
2 stars
6
1 stars
48
Overall Review of Allis Care Center
common18 reviews mention this
Staff compassion varies by experience
Residents and families describe staff as caring in some experiences.
Several reviews highlight staff who feel responsive day to day—educating residents on proper procedures, checking for problems, and communicating with family. In those accounts, people also describe cleanliness improvements and staff who treat residents with patience and compassion. Other reviews contrast sharply, saying some shifts are rude, unsafe, or unresponsive, which suggests the quality can vary between encounters.
caveat20 reviews mention this
Call lights and help timing
Many reviewers complain that call lights and help requests are not answered promptly.
A recurring concern is delayed assistance after residents push call lights, including waits lasting tens of minutes to hours. Some reviewers describe moments where staff come in late and respond with frustration, while others say supervision checks were not frequent enough. A few other reviews take the opposite view, describing times when staff got things done quickly, but the unanswered-call theme appears often in the negative reviews.
caveat16 reviews mention this
Cleanliness and odors raise concerns
Cleanliness and odors are a frequent point of criticism in reviews.
Multiple reviews mention dirty rooms, unpleasant smells, and housekeeping problems such as overflowing trash or stained conditions. Some describe concerns tied to hygiene care and general upkeep, while others specifically mention lingering urine odor. At the same time, a smaller number of positive reviews say the facility looks clean, rooms appear maintained, and renovations were underway, indicating improvements may have happened for some families or time periods.
caveat14 reviews mention this
Nursing and medical care feel inconsistent
Reviews describe inconsistent follow-through on medical needs and safety.
Some reviewers report missed or delayed aspects of care, including medication problems, lack of communication with doctors, and instances where they felt orders were not followed. Others mention hygiene-related issues and safety concerns, including scenarios where residents were not cared for as expected. While reviews generally lean negative on this theme, a few accounts say residents are well taken care of and that staff act quickly when issues arise.
common5 reviews mention this
Therapy support and rehab
Some reviewers describe therapy staff supporting rehabilitation progress.
A handful of reviews mention therapy and rehab experiences, including feeling that residents receive supportive care and help improving after conditions like stroke. One review specifically calls out improvements over a short time and says the therapy department stands out. Other reviews do not focus on therapy, but this theme is present in enough accounts to suggest it is a meaningful part of the day-to-day experience for some residents.
caveat6 reviews mention this
Small details show up in reviews
Several reviews point to room comfort and building limitations.
Some reviewers mention the facility feeling rundown or needing upgrades, including complaints about features like lack of air-conditioning in rooms and other maintenance issues. A few also describe practical problems such as elevator reliability and cramped or cluttered spaces. In contrast, a smaller number of positive reviews note improvements and renovations, but the maintenance/comfort complaints still recur.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
152 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
General Mitchell International (8 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
CVS Pharmacy (0.1 miles)
Walgreens (0.5 miles)
CVS Pharmacy (1.7 miles)
CVS Pharmacy (1.7 miles)
Walgreens (1.8 miles)
Walgreens (1.9 miles)
Walgreens (2 miles)
Restaurants
O'Connor's Perfect Pint (0.4 miles)
McDonald's (0.5 miles)
Paulie's Pub & Eatery (0.7 miles)
McDonald's (1.1 miles)
Liquid Johnny's (1.2 miles)
Danny Lynch's (1.4 miles)
Brass Monkey (1.8 miles)
Cafes
Starbucks (1 miles)
Starbucks (1.5 miles)
Starbucks (2.6 miles)
Starbucks (4 miles)
Starbucks (5.4 miles)
Places of Worship
Honey Creek Church (1.5 miles)
Northwest Baptist Church (5.6 miles)
Hospitals
Rogers Memorial Hospital (1.6 miles)
Froedtert Pavilion (1.8 miles)
Surgicenter - Children's Wisconsin (2.2 miles)
Aurora Psychiatric Hospital (2.3 miles)
Aurora St Luke's Medical Center (4.2 miles)
Wheaton Franciscan - St. Joseph Campus (4.8 miles)
Allis Care Center on seniors.fyi includes 11 photos including images showing interior, rehabilitation, healthcare, wheelchair, nursing home, physical therapy, exercise, building, and more.
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152 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
General Mitchell International (8 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Fully furnished with comprehensive assisted living services (24-hour supervision, ADLs, meals, medications, care coordination) plus move-in help, transport, and social activities.
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