Villa At Middleton Village

Pros

• The Villa at Middleton Village features a clean, modern facility that provides a comfortable long-term care environment for residents.
• Many reviewers praised the staff for being friendly, attentive, and dedicated to providing quality care to the residents.
• The therapy services at the Villa received high marks for their excellence and effectiveness in aiding recovery.
• Activities and social events are regularly organized, encouraging resident participation and engagement within the community.
• The dining area is described as beautiful and well-maintained, with fresh flowers enhancing the ambiance of mealtime experiences.

Cons

• A staff member stole over a thousand dollars from a patient's belongings during their hospital stay.
• The food served at the facility was consistently terrible and unappetizing, leading families to bring in outside meals for residents.
• Staff were neglectful, failing to change patients in a timely manner and leaving them in soiled conditions for extended periods.
• There were significant issues with communication and organization, resulting in missed medical appointments due to ignored power of attorney arrangements.
• The facility was reported as being understaffed, leading to concerns about the safety and care of dementia patients.
• Management performed poorly, showing no accountability or resolution when problems were brought to their attention.
• Some rooms had maintenance issues, including insect infestations that required room changes without proper follow-up.
• Families expressed dissatisfaction regarding the overall cleanliness and upkeep of the facility during renovations.

Review

The Villa at Middleton Village has received a range of reviews that highlight both positive and negative experiences from residents and their families. While many have praised the facility for its cleanliness, caring staff, and therapeutic services, several reviews reveal serious concerns regarding the management of care and the treatment of patients. This dichotomy paints a complex picture of the facility, indicating that while some aspects may be commendable, significant issues must be addressed.

From a positive standpoint, residents often describe The Villa as a comfortable and inviting place. Many reviews commend the friendly atmosphere and helpful nature of the staff. One review noted that despite not participating in daily activities, there was always something going on to engage residents. Activities included exercise groups, card games like Bingo, and even church services—an indication that community engagement is promoted at The Villa. Furthermore, those who had therapy reported excellent experiences with knowledgeable and dedicated therapists who contributed positively to their recovery process.

However, several alarming accounts challenge this image of care. A prominent concern mentioned across multiple reviews involves inadequate attention paid to residents' basic needs. For instance, one family recounted distressing incidents where their loved one was left in soiled bedding for extended periods due to slow responses from staff members—the absence of timely hygiene assistance can have severe implications for patients’ health and comfort. Other families expressed frustration over issues such as poor food quality that did not meet dietary requirements or preferences essential for maintaining the health of vulnerable patients. Critically underwhelming meals reportedly led some individuals to bring food from home just so their loved ones could eat adequately.

Security concerns within the facility also cast a shadow over resident safety—one reviewer shared an unsettling experience involving theft during a critical medical crisis which underscored feelings of distrust toward staff members. Such accounts raise pressing questions about how belongings are managed during emergencies or transitions between care settings—a fundamental service expectation in assisted living facilities.

Despite these troubling reports regarding neglect in personal care and security lapses, some reviewers were grateful for specific staff members who consistently displayed compassion throughout challenging circumstances. Recognizing individual employees who went above and beyond created glimmers of hope amidst broader criticism—these caregivers often made substantial differences in patient experiences during difficult times.

Management practices were scrutinized as well; criticisms centered around ineffective communication when handling appointments for medical transport services—a situation exacerbating distress among family members who felt powerless due to neglected powers-of-attorney decisions made on behalf of residents. As family advocates assert control over their loved ones’ healthcare choices, it is imperative that facilities maintain transparent communication channels while honoring these crucial agreements every step along the way.

Ultimately, The Villa at Middleton Village appears caught between exemplary caregiving moments provided by dedicated staff members and glaring systemic issues requiring urgent attention from upper management teams. Families navigating long-term care decisions deserve transparency alongside assurance that consistent quality standards will be upheld across all levels in order to foster trust within both current residents as well as prospective clientele searching for compassionate homes for their loved ones seeking assistance in life-limiting circumstances.

Physicians

• Peter C Jackson, PsyD (0.5 miles)
• John Rose MD (1.4 miles)
• Madison Vein & Laser Institute Sc (1.4 miles)
• Dean Clinic (1.4 miles)
• Meriter Deming Way (1.4 miles)
• Parfitt Facial Cosmetic Surgery Center (1.4 miles)
• Matthew, Robert Dr-Group Health Cooperative of South Central Wisconsin (1.5 miles)

Pharmacies

• Walgreens (0.6 miles)
• Bergmann's Pharmacy (0.9 miles)
• CVS Pharmacy (1.1 miles)
• SSM Health Prescription Center (1.6 miles)
• Walgreens (1.9 miles)
• UW Health West Clinic Pharmacy (2 miles)
• CVS Pharmacy (2 miles)

Restaurants

• Amber Indian Cuisine (0.6 miles)
• Hubbard Avenue Diner (0.9 miles)
• Capital Brewery (1.2 miles)
• Culver's (1.5 miles)
• McDonald's (1.6 miles)
• Freska Mediterranean Grill (1.6 miles)
• Subway (1.6 miles)

Parks

• Lakeview Park (0.7 miles)
• Firemans Park (1.1 miles)
• Mendota Park (1.9 miles)
• Haen Family Park (2 miles)
• Harvey John & Lucille Taylor Memorial Park (2.7 miles)
• Oak Park Heights Park (3.2 miles)
• Pilgrim Park (4.1 miles)

Hospitals

• meriter Middleton clinic (1.2 miles)
• Cell Line Genetics (2.4 miles)
• UWHC Outpatient Radiology (2.8 miles)
• William S. Middleton Memorial Veterans Hospital (3.3 miles)

Cafes

• Moka (1.4 miles)
• Starbucks (1.6 miles)
• Panera Bread (1.9 miles)
• Starbucks (2.1 miles)
• Panera Bread (2.6 miles)
• The Heights (3.8 miles)

Transportation

• Middleton Municipal - Morey Field (2.5 miles)

Theaters

• Point Cinema Madison, Wi (2.5 miles)

Places of Worship

• Holy Wisdom Monastery (3 miles)