Bay At Waters Edge Health And Rehabilitation

Pros

• The facility's new management is promising to update and improve the care provided to residents.
• Waters Edge Rehab and Care Center offers a full range of care options, including physical therapy, occupational therapy, and other specialized services.
• Many staff members are described as helpful and nice towards their patients.
• Previous dietary staff received positive feedback about the quality of food served to residents.
• Despite challenges, some family members appreciate the effort made by staff in caring for their loved ones during difficult times.

Cons

• The facility's living conditions are described as filthy and unkempt, with clothing stored in plastic garbage bags.
• There was a significant delay in responding to visitors at the entrance, indicating poor communication and access control.
• A patient's catheter bag remained unchanged for 14 days, suggesting neglect in personal care.
• A family member developed nine bed sores shortly after admission, leading to the need for surgery, highlighting inadequate medical attention.
• Medication delivery took over an hour, reflecting a lack of timeliness and responsiveness from the staff.
• Staff behavior is characterized as unresponsive and mean, contributing to a negative atmosphere for patients.
• Overall experiences at the facility evoke feelings of hopelessness and despair, akin to imprisonment rather than care.

Review

The recent experiences shared by families regarding Waters Edge Rehab and Care Center raise significant concerns about the quality of care and living conditions within the facility. The testimonials reveal a troubling picture of neglect, inadequate attention, and systemic issues that have led to tragic outcomes for residents. With the passing of one individual under suspicious circumstances—after a fall which resulted in a skull fracture and subsequent brain bleeding—the call for accountability is echoing loudly from grieving relatives who are understandably seeking answers.

One family member describes an experience fraught with chaos and inefficiency upon entering the center. They note that despite multiple “buzz-in” buttons available at the entrance, they waited an excessive five minutes before being allowed entry. Such delays can be particularly alarming in a healthcare context where timely access is critical, especially for vulnerable patients requiring immediate assistance. Entering their relative’s room painted a grim picture, as it was described as filthy, with personal clothing stored in plastic garbage bags—a stark indication of poor housekeeping practices. Additionally, the presence of a catheter bag that had gone unchanged for fourteen days raises serious concerns about basic hygiene standards and patient care protocols being followed at this facility.

Reports from another family highlight deeply concerning lapses in dietary management which may have contributed to distressing health outcomes. A spouse recounts how their partner, recovering from severe medical interventions including cancer treatment and surgeries leading to significant mobility impairment, was offered nothing but peanut butter and jelly sandwiches during her stay. The importance of proper nutrition cannot be overstated in such recovery scenarios; inadequate dietary provisions can lead to weakness and compromise recovery efforts. Tragically, this lack of attention appears to have been part of a larger pattern of negligence—one that coincided with her passing shortly thereafter.

The facilities themselves seem to reflect disorganization and general neglect as reported by other visitors who observed unsatisfactory living environments for residents. One family member noticed nine bed sores on their loved one shortly after his admission—an alarming indicator that suggests a failure in appropriate care measures like regular repositioning and attentive monitoring by nursing staff. In addition to physical ailments resulting from neglect, these residents also face emotional challenges due to unresponsive staff members who appear overwhelmed or indifferent toward patient needs.

Moreover, staffing issues abound at Waters Edge Rehab and Care Center according to several accounts provided by former visitors. Delays in administering medications reflect not only poorly organized systems but could also indicate understaffing—a situation where nursing personnel may simply not have enough resources or time to adequately attend to each resident's medication needs on schedule. Waiting over an hour for prescribed medicine could have serious implications on patients' health status; no resident should endure such disregard for their well-being.

In light of these testimonials painting an overwhelmingly negative view of Waters Edge Rehab and Care Center's operations, it becomes imperative for current management—and new prospective leadership—to take urgent action in addressing these grave shortcomings. Families entrust their loved ones into these facilities hoping for compassion, support, safety, and skilled care necessary during vulnerable times; when this trust is broken due to negligence or misconduct it not only affects those residing there but sends ripples through entire communities left mourning losses or enduring trauma from subpar services rendered.

Ultimately, families advocating for change are calling not just for accountability regarding past failures but also hope for future improvements that might prevent similar tragedies from occurring again within the walls of facilities meant explicitly for rehabilitation and care—a standard every eldercare entity must strive towards if true healing is ever going to happen within its halls.

Hospitals

• St Catherine's Medical Center Campus (0.1 miles)
• Aurora Quick Care (2 miles)
• Kenosha Medical Center (2 miles)
• Children's Hospital of Wisconsin (2 miles)
• Rogers Memorial Hospital (6.1 miles)

Physicians

• Genesis Medical Center of Kenosha Sc (0.1 miles)
• Dr Swerdlin's office (1.2 miles)
• Hanger Prosthetics & Orthotics (1.2 miles)
• Family Psychiatric Care (1.5 miles)
• Ringwala Allergy & Asthma (2 miles)
• Illinois Bone & Joint Institute (2 miles)
• Children's Medical Group (2 miles)

Places of Worship

• Lakeside Lutheran Church (0.4 miles)
• Holy Rosary Parish (1 miles)
• St Paul's Lutheran Church (4.4 miles)
• St Therese Church (4.6 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• Larsen Mayer Pharmacy (1.2 miles)
• B7 Pharmacy (1.2 miles)
• Alcohol & Other Drugs Council (1.5 miles)
• Walgreens (1.7 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.8 miles)

Cafes

• The Coffee Pot (1.1 miles)
• Harborside Common Grounds (1.3 miles)
• Panera Bread (4.5 miles)
• Corner Bakery Cafe (5.7 miles)
• Starbucks (6 miles)

Restaurants

• Boat House Pub & Eatery (1.1 miles)
• Paddy O's Pub (1.1 miles)
• Captain Mike's (1.2 miles)
• Fireside Restaurant & Lounge (1.2 miles)
• Wendy's (1.3 miles)
• Trolley Dogs (1.5 miles)
• Slip 56 Bar & Galley (1.5 miles)

Parks

• Wolfenbuttel Park (1.7 miles)
• Eichelman Park (1.9 miles)
• Southport Park (3.2 miles)
• Charles Nash Park (3.3 miles)
• Petrifying Springs Park (3.8 miles)
• Gangler Park (4.8 miles)
• Lake Park (5.5 miles)

Theaters

• Cinemark Tinseltown USA (4.4 miles)