Burnett Medical Center in Grantsburg, WI

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Burnett Medical Center in Grantsburg, WI

257 West Street George Avenue, Grantsburg, WI 54840

For more information about senior living options: (844) 490-3973

3.1 from 92 reviews
5 stars
43
4 stars
5
3 stars
2
2 stars
4
1 stars
38

Overall Review of Burnett Medical Center

Pros

  • pro The facility is a great place to receive care.
  • pro The nursing team is attentive, the doctor explains each step, and the recovery staff keeps patients comfortable, delivering outstanding service from start to finish.
  • pro The ER staff (Molly, Linae, Julie, and Tim) are incredible, restoring faith in healthcare with professionalism and kindness.
  • pro Amy and Gretchen are described as reliable, responsive, and caring, ensuring patients feel heard.
  • pro The doctors, nurses, and staff at BMC are amazing, offering personalized care with a hometown feel.
  • pro The walk-in clinic is convenient and quick, with friendly, efficient service.
  • pro Chris and Mary are singled out for exceptional bedside manner and thorough care.
  • pro The overall care during hospital stays is compassionate and professional, with staff going above and beyond.
  • pro Registration staff Danni and Erin are thorough and welcoming, helping patients feel comfortable and cared for.
  • pro The atmosphere and care at BMC are often praised as friendly, supportive, and close to home.

Cons

  • pro They describe Grantsburg as the worst hospital they have ever been to and say they will never return.
  • pro They criticize the clinic’s disposal practices for sharps, claiming there’s no safe way to dispose of syringes.
  • pro They say staff were disrespectful and failed to help a patient who was dizzy and vomiting.
  • pro They report the ER as the slowest they’ve experienced and say their concerns were not listened to.
  • pro They claim they were charged an office visit fee for a COVID-19 test and would not have gone if they had known.
  • pro They accuse a nurse of mocking a patient and delaying care for hours.
  • pro They say post-surgical care was terrible and that a patient was released unattended.
  • pro They describe certain doctors and nurses as rude and lacking compassion.
  • pro They mention misdiagnoses and predatory billing practices associated with the hospital.

Review

Burnett Medical Center in Grantsburg serves best those who live in rural northern Wisconsin and want local, accessible urgent care, routine primary care, and a personal, neighborhood feel. The community is a practical fit for older adults and families who value front-line attentiveness and the reassurance of familiar staff during recovery or after minor injuries. Review patterns show several nurses and clinicians who build trust through clear explanations and steady bedside manner, and the walk-in options offer convenient access for non-emergency issues. Yet the strengths are uneven across departments, and when care requires consistent specialist input, tight follow-up, or multi-visit coordination, the facility’s gaps become more evident. For families seeking a reliable, fully coordinated care plan from start to finish, Burnett Medical Center can be a workable local hub, but it is not a guaranteed all-in-one solution.

Those weighing alternatives should acknowledge that many families find greater reliability elsewhere for continuity of care, timely follow-up, and smoother referrals. Osceola Medical Center and Spooner-area facilities frequently rise as preferable options for patients who must see multiple specialists or who rely on quick, coordinated transitions between services. When emergencies require rapid escalation or specialized imaging, some reviewers conclude that driving farther to a larger center reduces risk, even if it adds travel time. For individuals with complex medical histories, chronic management needs, or a history of inconsistent follow-through, exploring nearby alternatives may yield steadier outcomes and fewer frustrating miscommunications. Burnett Medical Center remains valuable as a local touchstone, but it should not be the sole plan for anyone whose health hinges on predictable, thoroughly coordinated care.

On the positive side, the nursing and frontline staff are consistently praised for warmth, efficiency, and genuine concern. In favorable shifts, patients report thorough explanations, attentive bedside care, and timely assistance during acute moments in the emergency department. The walk-in clinic and urgent care services provide practical, same-day access for non-life-threatening conditions, and several clinicians earn trust for listening and addressing concerns seriously. The local, community-oriented atmosphere is repeatedly cited as a calming, reassuring element that can streamline the patient experience and support smoother recoveries. Taken together, these strengths create a foundation of dependable, personable care that can offset occasional organizational gaps when time is pressing or symptoms are acutely painful.

Despite these strengths, too many reviews highlight inconsistent provider quality and communication gaps that undermine confidence. Some encounters feel rushed or disconnected from a patient’s history, with reports of misdiagnoses or incomplete follow-through on referrals and tests. Disparities in how patients are treated, ranging from respectful, compassionate care to experiences described as dismissive or inattentive, underscore the need for a reliable escalation path whenever a case defies the expected course. Long waits in the ER or walk-in settings, disrupted discharge plans, and administrative frustrations around scheduling, billing, and test results further erode trust. The pattern suggests that the hospital can be excellent in episodes of solid caregiver engagement, yet vulnerable to inconsistent experiences when systemic checks and balances are needed most.

For families navigating a visit, a practical plan minimizes risk and optimizes outcomes. Identify the most likely services needed (ER, imaging, urgent care, primary care) and map a backup path to higher-level facilities if complex testing or rapid specialist input becomes necessary. When possible, seek care from clinicians who repeatedly receive high praise in reviews, and document conversations and discharge instructions to reduce misunderstandings. Proactively confirm referral expectations and write down the contact points for follow-up rather than relying on memory alone. Maintain awareness of billing practices and verify charges before payment when possible, especially for procedures or tests that may trigger out-of-network or unexpected fees. A disciplined approach, treating Burnett Medical Center as a valued local option while keeping a clear secondary plan, helps ensure that access is preserved without compromising the quality of care.

In the end, Burnett Medical Center functions as a practical local hub for time-sensitive, lower-to-mid-complexity care, offering compassionate nursing support and several clinicians who earn patient trust. It is well-suited for households that prize proximity, straightforward primary and urgent-care encounters, and a personal touch from a familiar staff roster. For patients with complex conditions, persistent symptoms needing careful navigation, or expectations of uniformly high-quality follow-through across all departments, alternatives with stronger care coordination and more consistent provider experiences should be seriously considered. A prudent approach uses Burnett Medical Center for appropriate, immediate needs while leveraging reputable secondary facilities when the situation demands rigorous follow-up, specialist input, or comprehensive care planning. With selective staff engagement and a proactive follow-up mindset, Burnett Medical Center can be an effective local option rather than a source of ongoing care uncertainty.

Features

Housing

  • 50 resident community capacity 50 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Burnett Medical Center in Grantsburg, WI is an assisted living community that offers a wide range of amenities and care services to provide comfort and support for its residents. The community features fully furnished accommodations with cable or satellite TV, Wi-Fi/high-speed internet, and a small library for leisure reading. Residents can enjoy delicious meals in the dining room or take advantage of the restaurant-style dining experience.

The community also provides various care services including 24-hour supervision, assistance with activities of daily living such as bathing and dressing, as well as transfers. Medication management ensures that residents receive their prescribed medications on time. A mental wellness program is offered to promote emotional wellbeing among the residents.

Special dietary restrictions are catered to with diabetes diets and custom meal preparation and service. Additionally, move-in coordination services are available for added convenience. Housekeeping services ensure that the living spaces are tidy and comfortable.

Outdoor space and a garden allow residents to enjoy nature and relax outdoors. Scheduled daily activities provide opportunities for socialization and engagement within the community, while resident-run activities encourage active involvement from all members.

The location of Burnett Medical Center offers easy access to a variety of nearby amenities such as parks, pharmacies, restaurants, places of worship, and hospitals. Transportation options are also available for convenient travel.

Overall, Burnett Medical Center offers a comprehensive assisted living experience with top-notch amenities and care services in a pleasant environment that promotes independence, socialization, and overall wellbeing for its residents.

Nearby Places of Interest

Hospitals

  • Burnett Medical Center (0 miles)
  • Continuing Care Center (0 miles)
  • Lakeside Medical Center (13.8 miles)
  • Northwest Passage (14 miles)

Restaurants

  • The Drive-In Restaurant (0.2 miles)
  • Subway (0.2 miles)
  • Fired Up Bistro (0.6 miles)
  • Pizza Place (0.6 miles)
  • Burnett Dairy Cheese Store (5.1 miles)
  • Skol Haus (10.3 miles)
  • The Ridge Eatery (13.3 miles)

Transportation

  • Grantsburg Airport (0.3 miles)
  • Willow Taxidermy (5.2 miles)
  • U-Haul International (13.1 miles)
  • U-Haul (13.1 miles)
  • Rush City Regional Airport (ROS) (14 miles)
  • U-Haul (14 miles)
  • Burnett County Airport (15.7 miles)

Places of Worship

  • Faith Lutheran Church Grantsburg (0.3 miles)
  • Grace Baptist Church (0.4 miles)
  • Immaculate Conception Catholic Church (0.5 miles)
  • Central United Methodist Church (2.3 miles)
  • Wood River Christian Fellowship (3.5 miles)
  • Wood Lake Bible Camp (5.5 miles)
  • Trinity Lutheran Church (8.1 miles)

Pharmacies

  • Wood River Pharmacy (0.4 miles)
  • Frederic Pharmacy (13.2 miles)
  • Frederic Pharmacy (13.2 miles)
  • Fairview Pharmacy Services (15.2 miles)

Parks

  • Governor Knowles State Forest (4.5 miles)
  • National Park Service (4.6 miles)
  • Saint Croix State Park (12.5 miles)
  • Robinson Park (14.1 miles)
  • St Croix State Park (16.4 miles)

Physicians

  • Davita (13.8 miles)
  • Shell Lake Clinic (14.7 miles)
  • Siren Clinic (14.7 miles)
  • Fairview Clinics (15.2 miles)

Cafes

  • Cabin Coffee's (14.1 miles)
  • Cafe Wren (16.3 miles)

Theaters

  • Timbers Movie Theatres (14.7 miles)

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