Burnett Medical Center in Grantsburg, WI

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Burnett Medical Center in Grantsburg, WI

257 West Street George Avenue, Grantsburg, WI 54840

For more information about senior living options: (844) 490-3973

3.1 from 89 reviews
5 stars
41
4 stars
5
3 stars
2
2 stars
4
1 stars
37

Skilled Nursing Facility

Overall Review of Burnett Medical Center

Pros

  • pro The lab technician was very pleasant.
  • pro The emergency room staff were incredible, professional, and kind.
  • pro The nurses are awesome and totally professional.
  • pro Amy is exceptional - attentive and dedicated to coordinating care.
  • pro Gretchen is reliable, responsive, and caring.
  • pro The ER team of Molly, Linae, Julie, and Tim restore faith in healthcare with their professionalism and warmth.
  • pro Burnett Medical Center staff provide compassionate, personal care close to home.
  • pro Chris and Mary were absolutely wonderful with my granddaughter, showing great bedside manner and thorough care.

Cons

  • pro The clinic wouldn't dispose of used syringes at the front desk and blamed disposal costs, despite sharps containers in every room.
  • pro They described a patient who was dizzy and throwing up being sent home and left unattended, which they called disrespectful.
  • pro Dr. Vitale was characterized as judgmental, condescending, and having falsified information in the medical chart.
  • pro The ER was described as the slowest ever, with a patient waiting over 30 minutes to get gauze and Tylenol after an injury.
  • pro A nurse was said to be rude and dismissive, failing to listen to chest-pain symptoms and treating the patient as if they were faking it.
  • pro Billing was described as predatory and overly expensive, including a $2,200 charge for an x-ray.

Review

Burnett Medical Center in Grantsburg is best suited for families and individuals who want the nearest possible access to a community hospital with a familiar, hometown feel - and who are willing to accept a wide range of experiences in exchange for that proximity. The center frequently earns praise for bedside manner from several nurses and clinicians, and for having a few highly regarded providers who truly listen and care. For someone who values trusted relationships with a small set of clinicians, and who can navigate occasional gaps in follow-up or communication, this center can feel like a dependable local anchor.

Those who should consider alternatives are precisely those who require consistently predictable care, comprehensive follow-through, and reliable responsiveness across departments. Reports of slow responses, missed referrals, and uneven attention from certain providers suggest that depending on who is on duty, the experience can swing from reassuring to frustrating. Families that prioritize a seamless, highly coordinated care network, transparent billing practices, and uniform quality may want to compare Osceola Medical Center, Spooner-area facilities, or larger regional hospitals where care pathways tend to be more standardized and monitored.

On the upside, several elements stand out as meaningful advantages. The lab and administrative processes are often efficient, with patients noting friendly interaction and clear communication from registration and lab personnel. Within the ER and walk-in settings, there are repeatedly cited moments of exceptional care from nurses and technicians who make patients feel seen and supported, especially during stressful episodes. Where a few clinicians excel, the care they deliver demonstrates what a patient-first mindset can look like when staff are genuinely engaged and compassionate.

Yet the most consequential concerns cluster around consistency and reliability. A recurring theme is long wait times and uneven follow-through, including missed referrals or failed tests that leave patients without clear next steps. Instances of perceived dismissiveness or disrespect from certain staff members further complicate the experience, particularly for patients dealing with serious symptoms or ongoing pain. Billing and administrative inconsistencies - such as unexpected office-visit charges tied to tests or difficulties with refills - compound frustration and erode trust, making it harder to see Burnett as the dependable routine provider it aspires to be.

In primary care and specialty access, experiences range from deeply supportive to disappointing, depending on the provider. Some physicians and nurse practitioners are described as attentive, thorough, and collaborative, earning real appreciation from trusted patients. Others are criticized for perceived time pressures, insufficient chart review, or inadequate attention to patient concerns, which can leave gaps in care and a sense of being under-served. The strong points - empathetic bedside manner, clarity in some interactions, and effective in-clinic care - are real, but they are unevenly distributed across teams.

The practical takeaway is clear: Burnett Medical Center can serve as a solid local option for urgent and routine care when the care team alignment happens to align with a patient's needs. Pros offset some of the more significant drawbacks when trusted clinicians are consistently involved and when the patient is proactive in steering the care plan, asking questions, and confirming referrals. For families seeking a uniformly high standard of care, with predictable follow-through and straightforward billing, alternatives deserve serious consideration. If choosing Burnett, build a plan around identifying preferred providers early, verify referral and test follow-through, and have a backup option ready for urgent or complex needs.

Features

Housing

  • 50 resident community capacity 50 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Burnett Medical Center in Grantsburg, WI is an assisted living community that offers a wide range of amenities and care services to provide comfort and support for its residents. The community features fully furnished accommodations with cable or satellite TV, Wi-Fi/high-speed internet, and a small library for leisure reading. Residents can enjoy delicious meals in the dining room or take advantage of the restaurant-style dining experience.

The community also provides various care services including 24-hour supervision, assistance with activities of daily living such as bathing and dressing, as well as transfers. Medication management ensures that residents receive their prescribed medications on time. A mental wellness program is offered to promote emotional wellbeing among the residents.

Special dietary restrictions are catered to with diabetes diets and custom meal preparation and service. Additionally, move-in coordination services are available for added convenience. Housekeeping services ensure that the living spaces are tidy and comfortable.

Outdoor space and a garden allow residents to enjoy nature and relax outdoors. Scheduled daily activities provide opportunities for socialization and engagement within the community, while resident-run activities encourage active involvement from all members.

The location of Burnett Medical Center offers easy access to a variety of nearby amenities such as parks, pharmacies, restaurants, places of worship, and hospitals. Transportation options are also available for convenient travel.

Overall, Burnett Medical Center offers a comprehensive assisted living experience with top-notch amenities and care services in a pleasant environment that promotes independence, socialization, and overall wellbeing for its residents.

Nearby Places of Interest

Hospitals

  • Burnett Medical Center (0 miles)
  • Continuing Care Center (0 miles)
  • Lakeside Medical Center (13.8 miles)
  • Northwest Passage (14 miles)

Restaurants

  • The Drive-In Restaurant (0.2 miles)
  • Subway (0.2 miles)
  • Fired Up Bistro (0.6 miles)
  • Pizza Place (0.6 miles)
  • Burnett Dairy Cheese Store (5.1 miles)
  • Skol Haus (10.3 miles)
  • The Ridge Eatery (13.3 miles)

Transportation

  • Grantsburg Airport (0.3 miles)
  • Willow Taxidermy (5.2 miles)
  • U-Haul International (13.1 miles)
  • U-Haul (13.1 miles)
  • Rush City Regional Airport (ROS) (14 miles)
  • U-Haul (14 miles)
  • Burnett County Airport (15.7 miles)

Places of Worship

  • Faith Lutheran Church Grantsburg (0.3 miles)
  • Grace Baptist Church (0.4 miles)
  • Immaculate Conception Catholic Church (0.5 miles)
  • Central United Methodist Church (2.3 miles)
  • Wood River Christian Fellowship (3.5 miles)
  • Wood Lake Bible Camp (5.5 miles)
  • Trinity Lutheran Church (8.1 miles)

Pharmacies

  • Wood River Pharmacy (0.4 miles)
  • Frederic Pharmacy (13.2 miles)
  • Frederic Pharmacy (13.2 miles)
  • Fairview Pharmacy Services (15.2 miles)

Parks

  • Governor Knowles State Forest (4.5 miles)
  • National Park Service (4.6 miles)
  • Saint Croix State Park (12.5 miles)
  • Robinson Park (14.1 miles)
  • St Croix State Park (16.4 miles)

Physicians

  • Davita (13.8 miles)
  • Shell Lake Clinic (14.7 miles)
  • Siren Clinic (14.7 miles)
  • Fairview Clinics (15.2 miles)

Cafes

  • Cabin Coffee's (14.1 miles)
  • Cafe Wren (16.3 miles)

Theaters

  • Timbers Movie Theatres (14.7 miles)

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