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Burnett Medical Center in Grantsburg, WI

Burnett Medical Center is a nursing home community in Grantsburg, WI.

Information last verified:

Burnett Medical Center in Grantsburg, WI

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257 West Street George Avenue, Grantsburg, WI 54840

For more information about senior living options: (866) 208-4318

3.2 from 97 reviews
5 stars
46
4 stars
5
3 stars
3
2 stars
4
1 stars
39

Overall Review of Burnett Medical Center

common 20 reviews mention this

Compassionate staff stands out

Many reviewers describe staff who are attentive, respectful, and caring during medical visits.

Across the reviews, residents and families repeatedly say the experience feels more personal because nurses and other staff treat them with respect. Several comments highlight nurses taking time to explain things, keep patients comfortable, and provide support from check-in through recovery. Even when reviews mention long days or stressful moments, positive feedback often centers on how staff handled the situation.

caveat 5 reviews mention this

Billing and charges raise concerns

Some reviewers report frustrating billing experiences and unexpected charges.

A recurring negative thread is dissatisfaction with charges, refunds, and how billing is handled. Reviewers mention being charged for services they did not expect, waiting a long time for a refund, and feeling misled about costs. Others also describe problems related to payment plans and follow-on collections, which contributed to strong frustration.

caveat 10 reviews mention this

Scheduling, follow-up, and waits

Some reviewers report delays, missed follow-ups, and difficulty getting timely help.

Several reviews complain about communication and timeliness, including not receiving callbacks and trouble reaching departments to schedule care. Others describe long waits in urgent care or the emergency setting, as well as being turned away or sent elsewhere when they expected an in-office visit. A few reviewers also describe care transitions that lacked scheduled testing or clear next steps.

common 4 reviews mention this

Care is close to home

Reviewers often value having medical care available locally.

Some reviewers specifically mention the convenience of getting care close to home, including using the clinic or hospital for routine needs and during emergencies. A few comments also connect the local option to not having to travel as far for follow-up care. Even among mixed experiences, the idea of local access comes up as a reason people keep returning.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 50 resident community capacity 50 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Hospitals

  • Burnett Medical Center (0 miles)
  • Continuing Care Center (0 miles)
  • Lakeside Medical Center (13.8 miles)
  • Northwest Passage (14 miles)

Restaurants

  • The Drive-In Restaurant (0.2 miles)
  • Subway (0.2 miles)
  • Fired Up Bistro (0.6 miles)
  • Pizza Place (0.6 miles)
  • Burnett Dairy Cheese Store (5.1 miles)
  • Skol Haus (10.3 miles)
  • The Ridge Eatery (13.3 miles)

Transportation

  • Grantsburg Airport (0.3 miles)
  • Willow Taxidermy (5.2 miles)
  • U-Haul International (13.1 miles)
  • U-Haul (13.1 miles)
  • Rush City Regional Airport (ROS) (14 miles)
  • U-Haul (14 miles)
  • Burnett County Airport (15.7 miles)

Places of Worship

  • Faith Lutheran Church Grantsburg (0.3 miles)
  • Grace Baptist Church (0.4 miles)
  • Immaculate Conception Catholic Church (0.5 miles)
  • Central United Methodist Church (2.3 miles)
  • Wood River Christian Fellowship (3.5 miles)
  • Wood Lake Bible Camp (5.5 miles)
  • Trinity Lutheran Church (8.1 miles)

Pharmacies

  • Wood River Pharmacy (0.4 miles)
  • Frederic Pharmacy (13.2 miles)
  • Frederic Pharmacy (13.2 miles)
  • Fairview Pharmacy Services (15.2 miles)

Parks

  • Governor Knowles State Forest (4.5 miles)
  • National Park Service (4.6 miles)
  • Saint Croix State Park (12.5 miles)
  • Robinson Park (14.1 miles)
  • St Croix State Park (16.4 miles)

Physicians

  • Davita (13.8 miles)
  • Shell Lake Clinic (14.7 miles)
  • Siren Clinic (14.7 miles)
  • Fairview Clinics (15.2 miles)

Cafes

  • Cabin Coffee's (14.1 miles)
  • Cafe Wren (16.3 miles)

Theaters

  • Timbers Movie Theatres (14.7 miles)

Frequently Asked Questions

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