21941 Agate Road, Frederic, WI 54837
For more information about senior living options: (844) 490-3973
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The care at Bethany is wonderful. Bethany is a good place to work with. Staff are very kind and taking really good care of the residents. Nice place. Very nice place.
The reviewers described Bethany as having lax security, allowing anyone to enter and potentially endangering residents. They stated the staff were uncaring and treated residents as paychecks rather than people. They observed residents were kept in their rooms all day with no activities or social interaction. They reported the private bathrooms were dirty and not kept clean. They criticized front-desk staff for poor directions and failure to locate residents in the system. They accused the facility of dishonesty, claiming leadership misrepresented values and lied. They called Bethany a disgrace to nursing homes, with staff who didn't know what they were talking about and transferred families repeatedly. They warned others not to choose Bethany for a loved one, citing inconsistent communication and poor follow-up.Bethany Home is a place that elicits a wide range of experiences from families and residents, with some people praising the care and others raising serious concerns about safety, communication, and daily life. On the positive side, several reviewers speak warmly about the people who work there and the overall atmosphere. One person notes that the care their mother received was wonderful, even if the food service was not as strong. Another describes the staff, particularly in physical therapy, as highly capable and the care as professional and attentive. A family member who has spent months there with their own recovery speaks eloquently about efficient, caring nursing staff, plenty of RNs and CNAs, good food, and effective physical therapy that helped restore strength. In addition, a number of comments celebrate the facility as a good workplace and a place where staff are described as kind, dedicated, and willing to go the extra mile for residents. These voices emphasize that, for some families, Bethany provides meaningful, personable care and supportive therapy.
Yet the same facility is the subject of numerous troubling accounts that point to serious gaps in safety, administration, and daily routines. One recurring worry is security and entry control. At least one visitor recalls walking in unchallenged, without signing in or passing through any screening, which raises questions about how easily someone could access vulnerable residents. Even when a front desk was involved, another visitor described a confusing experience: being asked to sign in, then being directed to someone who could not locate the resident, and finally being given a door number that did not match the actual room. The impression conveyed is that no one consistently knows where each resident is or who is responsible for them, creating a sense of disorder and vulnerability.
Another major theme is the degree to which residents are engaged in activities and social interactions. A grandfather who was transferred to long-term care reportedly spent most of his days in a recliner, with little opportunity to participate in activities or socialize with other residents. The frustration is not merely about missed outings; it extends to a perception that staff members either do not know the residents well or do not take the initiative to involve them in daily routines and community life. This lack of engagement contributes to a sense of boredom and isolation for residents who deserve meaningful, stimulating activities as part of their everyday care.
Communication and consistency across staff also emerge as a problem in several reviews. In one poignant account, the reviewer questions whether anyone truly works there or knows the residents, describing interactions with front-desk staff who appear overwhelmed or disengaged. The experience of being shuffled from person to person, with conflicting directions and unanswered questions, contrasts sharply with the expectations families have for a coordinated care team that can locate a loved one quickly and provide reliable updates. Reports of misidentified rooms, uncertain staff members, and slow responses to inquiries amplify concern that the facility may struggle with internal communication and accountability.
Hygiene and sanitation concerns compound the anxiety for families. One reviewer recounts encountering a private bathroom that was not clean, describing it as disgusting and old, with dried messes that caused a physical reaction. This level of cleanliness is not what families expect when entrusting a loved one to a care facility, and it has prompted at least one person to consider external health oversight. The combination of safety concerns, confusing navigation, and cleanliness issues paints a picture of a facility where basic standards may not be consistently met, even as some residents and staff reportedly maintain high levels of care in other contexts.
Amid these criticisms, there are also strong, even dramatic, testimonials that highlight a different reality. Some reviewers express deep appreciation for the compassion and competence of the staff in other parts of the facility or at different times. A wife with dementia who had a mini-stroke and who moved from skilled nursing to a community-based residential facility (CBRF) spoke highly of the professional, caring treatment she received, noting respect and genuine concern from housekeeping to administration. A relative who has spent months at Bethany personally credited the staff's professionalism, calling them "angel's among us" and praising those who work in therapy, nursing, and support roles. These voices remind readers that good care can and does exist within the same building and that staff members may provide exemplary support under the right circumstances.
The spectrum of opinions also touches on the culture and character of the workforce itself. A few reviewers extol the facility as a good place to work, with staff described as kind and attentive to residents' needs. Some praise specific individuals - a certified nursing assistant named Allison, for example - and acknowledge how skilled, patient care can be when the right people are in place. There are also testimonials about the quality of the physical therapy program and the overall recovery experiences, suggesting that Bethany can deliver high-quality rehabilitation and ongoing care for residents who have complex medical histories. In these accounts, the balance of care feels real and tangible, with strong teamwork and a sense of purpose evident among many staff members.
Interwoven with these perspectives are more contentious opinions that touch on religious identity and administrative discretion. One reviewer claimed that Bethany presents itself as Christian but falls short in practice, alleging that admissions staff and leadership were not living up to those values and even calling certain individuals liars. A separate, emotionally charged note described an interaction where a request to pray was met with a hung-up phone call. While such statements reflect a highly charged personal experience, they contribute to an overall sense that trust and shared values can be fragile in the eyes of families when communication feels inconsistent or insincere. This thread, though controversial, underscores how important integrity, transparency, and alignment between stated values and everyday actions are to families navigating long-term care decisions.
Taken together, the narratives about Bethany Home reveal a facility that can offer excellent rehabilitation, compassionate care, and dedicated staff in many circumstances, while also revealing significant weaknesses in security, communication, activity engagement, and daily hygiene in other moments. The diversity of experiences suggests that outcomes may depend heavily on the specific caregivers, shifts, and departments involved, as well as the individual needs and preferences of residents and their families. For families considering Bethany, these accounts emphasize a need to visit carefully, ask pointed questions about safety protocols, activity planning, room assignments, and cleaning procedures, and seek out reviews and references from multiple sources to form a balanced view.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Bethany Home II in Frederic, WI is an assisted living community that offers a comfortable and convenient lifestyle for its residents. The community provides a range of amenities to ensure that residents feel at home and have all their needs met.
The dining room provides a spacious and inviting setting for residents to enjoy delicious meals together. Each resident's apartment comes fully furnished, eliminating the need for residents to bring their own furniture. The community also features a beautiful garden where residents can take a stroll or relax outdoors.
Housekeeping services are offered to ensure that residents' apartments are clean and well-maintained. Move-in coordination is provided to make the transition to Bethany Home II as smooth as possible.
Residents can stay connected with family and friends through the telephone and Wi-Fi/high-speed internet available throughout the community.
The caring staff at Bethany Home II provides assistance with activities of daily living such as bathing, dressing, and transfers. They also coordinate with health care providers to ensure that each resident's medical needs are properly addressed. Special dietary restrictions, including diabetes diets, are accommodated by the staff during meal preparation and service.
Transportation arrangement for medical purposes is available for residents who require it. Additionally, transportation to doctors appointments can be arranged to make healthcare access more convenient.
Residents at Bethany Home II have access to scheduled daily activities that provide opportunities for socialization and engagement. With two restaurants nearby and four places of worship in close proximity, residents have additional options for dining out and spiritual fulfillment.
Overall, Bethany Home II offers a supportive environment where seniors can receive assistance with daily tasks while enjoying a comfortable lifestyle enriched by amenities, care services, dining options, engaging activities, and convenient access to local resources.
Bethany Home II is located at 21941 Agate Road, Frederic, WI 54837 in Polk County, Wisconsin
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