Dove Healthcare-West
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1405 Truax Boulevard, Eau Claire, WI 54703
For more information about senior living options: (844) 490-3973
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Dove West's staff are caring and passionate. They provide excellent care for residents from welcome to discharge. The staff work hard to meet the needs of residents and their families. The nurses are friendly, professional, and competent. Medical and therapeutic care at Dove West is excellent. Residents leave Dove West with a smile, feeling better than when they arrived. The hospice and nursing teams are wonderful and go out of their way to help. Accommodations for family members are comfortable and supportive. Dove West is described by families as the best. The facility is clean and well-maintained, with ongoing efforts to improve.
One reviewer described Dove West as a bad place for care, stating the nursing team was rude and too busy to answer questions. A palliative-care patient felt neglected, despite the staff being described as caring and competent, and wished for more physical activity. Another commenter noted that the building is older and in need of updates, even though it was considered adequate.Dove West comes through in many voices as a place where care, compassion, and cleanliness are consistently emphasized. Several reviewers highlight the staff as attentive, caring, and passionate, with one noting, "Dove West is the Best," and another stating "Wow what a great staff. They are caring and passionate. They took excellent care of my mother." The sentiment carried across these comments is that the facility, while not perfect, feels welcoming in its approach to both residents and their families, and that the daily experience is marked by kindness and thorough attention from the care team.
The experiences center not only on clinical care but on the human approach to caregiving. One reviewer describes a grandmother's rehabilitation after surgery, praising the staff from the initial welcome to ongoing care, and noting that the team works hard to meet the needs of residents and their families. There is an acknowledgement of broader US healthcare realities - staffing challenges and limited funding - but a clear sense that the people at Dove West are doing their best with what they have. The facility itself is described as older but adequate and kept clean, and the caregiving is portrayed as patient, compassionate, and genuinely aimed at supporting families through a difficult time.
A recurring theme across multiple testimonials is the impact of kindness and empathy. One writer, reflecting on a two-week stay for a loved one, emphasizes that the staff's compassion and honest communication help families feel that they are not alone in a frightening, uncertain moment. The message is one of gratitude and a call to celebrate the caregivers who exist "through kindness" and "empathy." These sentiments are echoed by others who express appreciation for the staff's efforts to balance the needs of residents with those of their families, underscoring a shared experience of navigating care during serious health challenges.
Several individual stories paint a picture of extraordinary care and positive outcomes. Dolores Olynick spent weeks at Dove West and had a very favorable experience: competent staff, friendliness, professionalism, and ongoing compassion. Her medical and therapeutic care was described as excellent, and she left the facility feeling much better than when she arrived. A reviewer named Diane Kornesczuk adds to this positive chorus with a strong endorsement, stating that the rehab experience for her mother was pleasant and that the entire staff went "out of their way" to make the time there meaningful. The surgical recovery was framed as successful thanks to the nursing and rehab teams, and the mother reportedly expressed a preference for Dove West as a future nursing home.
Other testimonials reinforce the sense that the nursing and rehabilitation staff are reliable, friendly, and helpful. Messages like "The nurses are very friendly and helpful" and "Good nurses!" appear as concise affirmations of daily experiences, highlighting that the frontline team is consistently approachable and supportive in routine care and treatment.
Not all voices are uniformly positive, however. One reviewer offers a stark contrast, describing Dove West as a bad place for care and accusing the nursing team of rudeness and being too busy to answer questions. They also reveal a personal professional background in healthcare, suggesting a level of disappointment that runs deeper than a single instance. This solitary negative account serves as a reminder that experiences can vary, and it stands apart from the overwhelmingly favorable feedback found in the other entries.
Beyond individual care, the reviews highlight the facility's capacity to support families during intensely emotional periods. A brother's experience in the Reflections unit - hospice - describes a week of care that was "wonderful." The nursing and hospice staff are praised for their kindness, and the accommodations for family - an intimate guest suite, a hot shower, and a family kitchen that provides coffee and food - are described as exactly what was needed during a time of saying goodbye. This holistic kindness - from clinical care to the comforts of a supportive space - appears to be a throughline in the hospice-related feedback.
The most personal arc comes from a user currently navigating palliative care themselves. They describe a difficult phase of illness (brain cancer) with an appointment at Mayo on the horizon, and the likelihood of transitioning to hospice. They report several days without physical therapy, noting a decline in mobility despite recognizing a caring and competent staff. Their sense of frustration at the lack of activity is balanced by appreciation for the staff's evident dedication, and a belief that more physical activity would help. This final thread underscores the complex reality of caregiving: even in highly regarded environments with compassionate teams, real patients and families can experience gaps in services that matter deeply to quality of life.
110 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chippewa Valley Regional (3 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Dove Healthcare-West in Eau Claire, WI is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community prides itself on providing a comfortable and welcoming environment for seniors to thrive and enjoy their golden years.
Residents at Dove Healthcare-West can take advantage of various amenities such as a beauty salon, where they can pamper themselves and enjoy some self-care. They also have access to cable or satellite TV for their entertainment needs, as well as a gaming room and small library for relaxation and leisure activities. The community offers fully furnished apartments with private bathrooms, ensuring the residents' privacy and comfort.
Dining at Dove Healthcare-West is a delightful experience as residents get to enjoy restaurant-style dining with special dietary restrictions catered to. The meals are prepared by skilled chefs who ensure that each resident's nutritional needs are met.
To keep residents active and engaged, Dove Healthcare-West provides various activities such as fitness programs, planned day trips, and resident-run activities. Concierge services are also available to help residents make the most out of their time at the community.
The care services offered at Dove Healthcare-West ensure that residents receive the assistance they need in their daily lives. With 24-hour call system and supervision, residents can feel safe knowing that help is just a call away. Trained staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure that residents stay on top of their prescribed medications.
For those with specific dietary needs or restrictions such as diabetes diet or special dietary restrictions, Dove Healthcare-West has specialized meal preparation options available. Transportation arrangement for non-medical purposes as well as for doctors' appointments is made convenient for the residents.
In terms of location, Dove Healthcare-West boasts proximity to various amenities in Eau Claire. There are cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals nearby, making it easy for residents to access essential services and enjoy social outings.
Overall, Dove Healthcare-West in Eau Claire, WI offers a well-rounded assisted living community where seniors can live comfortably and receive the care they need while enjoying a vibrant and engaging lifestyle.
Dove Healthcare-West is located at 1405 Truax Boulevard, Eau Claire, WI 54703 in Eau Claire County, Wisconsin
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