Dove Healthcare-West in Eau Claire, WI
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1405 Truax Boulevard, Eau Claire, WI 54703
For more information about senior living options: (844) 490-3973
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The staff at Dove West are attentive and caring, and the facility is very clean. The Dove West team is caring and passionate, and they take excellent care of residents. The nurses are very friendly and helpful. Medical and therapeutic care at Dove West is excellent. She felt much better at discharge and left with a smile on her face. The accommodations for family members are comfortable and supportive. Dove West is the best.
The reviewer describes it as a bad place to receive care, noting that the nursing team is rude and too busy to answer questions. They feel neglected, with several days passing without any physical therapy. The building is older and in need of an update. They would not place another family member there due to the nursing staff's behavior and lack of responsiveness. They acknowledge that care can be slow, possibly because of newer staff and staffing constraints.Dove Healthcare-West in Eau Claire, WI is best suited for seniors who are pursuing post-acute rehab and steady, compassionate daily care, with a clear emphasis on recovery, practical support, and a warm, interpersonal approach from staff. The community earns trust from families seeking reliable nursing and therapy services after surgery or illness, paired with a clean, resident-centered environment. When recovery and human connection are the primary criteria, the West campus consistently delivers care that feels attentive and human, with visible engagement from nurses, aides, and therapists in day-to-day routines.
Those weighing alternatives should consider facilities that prioritize a newer physical plant or guarantee higher nurse-to-resident ratios and more predictable staffing across all shifts. While the reviews repeatedly commend the dedication of the team, a few accounts point to variability in staffing and responsiveness, and one note suggests rude behavior in the nursing staff. For families where immediacy of answer, rapid handling of questions, or a consistently brisk care pace are nonnegotiables, other communities may serve better. Similarly, if a modern, state-of-the-art look and feel is a top priority, Dove West's older building may feel dated next to newer campuses.
On the bright side, the strongest pros center on the heart of the operation: compassionate, capable staff and solid clinical outcomes. Families repeatedly describe the nursing and rehab teams as friendly, professional, and genuinely invested in recovery. The facility's cleanliness and the cohesive rehab program emerge as core strengths, with many residents returning home "feeling better than the day they arrived." The social and therapeutic dimensions also stand out - therapists and nurses work to maintain engagement, and family members consistently praise the staff for kindness, empathy, and practical support. Even in difficult health journeys, the environment often becomes a source of reassurance rather than fear.
Yet, the main cons are real enough to affect decision-making. Staffing pressure and turnover can produce moments that feel slower or less coordinated, and some families report experiences where questions were not answered as promptly as hoped. The building itself is older and could benefit from updates, which influences perceptions of comfort and modernity. In the hospice/reflections context, one family reported a lack of desired physical activity, with palliative care encounters highlighting gaps in daily therapy. These cautions are not universal, but they are persistent enough to require a careful check with the campus about current staffing patterns, PT availability, and unit-specific practices.
Despite these tensions, the pros often offset the cons in meaningful ways. When care teams are functioning at their best, the combination of skilled rehab, attentive nursing, and a compassionate culture creates tangible recovery gains and a sense of dignity for residents and their families. Cleanliness and a welcoming, community-oriented atmosphere contribute to an environment where residents feel seen and supported, which can dramatically ease the transition from hospital to home. For families facing tough health journeys, the ability to rely on a care team that demonstrates consistent empathy and professional competence can provide essential peace of mind - even when staffing pressures are present.
For families considering Dove West, a prudent approach is essential. Schedule a thorough tour focused on the rehabilitation program, ask to speak with both nursing leadership and therapy directors, and specifically probe average response times, shift coverage, and how care plans are adjusted when staff are stretched. Inquire about PT access for residents in palliative or hospice contexts and confirm how the unit coordinates family needs, guest accommodations, and post-discharge planning. If modern amenities, steady staffing, and rapid responsiveness are paramount, exploring nearby alternatives may be wise. If, instead, the priority is a supportive, recovery-oriented setting with demonstrable kindness and strong rehab outcomes, Dove Healthcare-West stands out as a capable choice within Eau Claire.
110 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chippewa Valley Regional (3 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Dove Healthcare-West in Eau Claire, WI is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community prides itself on providing a comfortable and welcoming environment for seniors to thrive and enjoy their golden years.
Residents at Dove Healthcare-West can take advantage of various amenities such as a beauty salon, where they can pamper themselves and enjoy some self-care. They also have access to cable or satellite TV for their entertainment needs, as well as a gaming room and small library for relaxation and leisure activities. The community offers fully furnished apartments with private bathrooms, ensuring the residents' privacy and comfort.
Dining at Dove Healthcare-West is a delightful experience as residents get to enjoy restaurant-style dining with special dietary restrictions catered to. The meals are prepared by skilled chefs who ensure that each resident's nutritional needs are met.
To keep residents active and engaged, Dove Healthcare-West provides various activities such as fitness programs, planned day trips, and resident-run activities. Concierge services are also available to help residents make the most out of their time at the community.
The care services offered at Dove Healthcare-West ensure that residents receive the assistance they need in their daily lives. With 24-hour call system and supervision, residents can feel safe knowing that help is just a call away. Trained staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure that residents stay on top of their prescribed medications.
For those with specific dietary needs or restrictions such as diabetes diet or special dietary restrictions, Dove Healthcare-West has specialized meal preparation options available. Transportation arrangement for non-medical purposes as well as for doctors' appointments is made convenient for the residents.
In terms of location, Dove Healthcare-West boasts proximity to various amenities in Eau Claire. There are cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals nearby, making it easy for residents to access essential services and enjoy social outings.
Overall, Dove Healthcare-West in Eau Claire, WI offers a well-rounded assisted living community where seniors can live comfortably and receive the care they need while enjoying a vibrant and engaging lifestyle.
Dove Healthcare-West is located at 1405 Truax Boulevard, Eau Claire, WI 54703 in Eau Claire County, Wisconsin
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